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7 Series - E65 / E66 (2002 - 2008)
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  #1  
Old 10-26-2012, 08:22 AM
DriftGirl DriftGirl is offline
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Comfort Access / soft close.... Now on recall list

BMW is recalling certain 2005-2007 7-Series sedans for a door latching problem. The recall covers a total of 7,485 vehicles in the United States.

According to the National Highway Traffic Safety Administration the recall includes BMW 7-Series models equipped with both Comfort Access and Soft Close Automatic options and manufactured between August 23, 2004, and September 3, 2007. Due to a software glitch, the 7-Series' doors may appear to be closed but actually remain unlatched.

The NHTSA warns that the 7-Series' doors may unexpectedly open during normal driving conditions or when an occupant comes in contact with a door. The flaw could result in occupant ejection or the increased likelihood of injury in the event of a crash.

BMW will rectify the safety issue with updated software. BMW will begin the recall campaign sometime in November.

7S
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  #2  
Old 10-26-2012, 08:47 AM
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alpinaman24 alpinaman24 is offline
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great ;/
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  #3  
Old 10-26-2012, 09:55 AM
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I guess we try not be ejected before November
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  #4  
Old 10-26-2012, 12:39 PM
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1bad540 1bad540 is offline
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wow, glad I have ca but not soft close doors.
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  #5  
Old 10-26-2012, 12:49 PM
KingSilverback KingSilverback is online now
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I have both features... makes you wonder if most companies thoroughly test their products before releasing them. Notice its the same with cellphones, they release em knowing there's a ton of software issues then you have to download endless updates.
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  #6  
Old 10-26-2012, 12:52 PM
blue22flames00 blue22flames00 is offline
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cool, ive noticed problems with my soft close as well so maybe this will help.
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  #7  
Old 10-26-2012, 01:57 PM
Khabar Khabar is offline
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I will take mine if they send me a letter,just to get new loner car for a few days
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  #8  
Old 10-27-2012, 02:04 PM
bigSystems bigSystems is offline
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I had this issue the other day, actually.


After finishing a wash and vaccum, I took off for the road.

After driving for 10 seconds I got a door open warning, which confused me as all of my doors were closed, or so I thought.

My rear left door was actually still slightly open as I hadn't given it quite enough "umph" for it to soft-close, yet it was still in a semi-locked position, it was weird.
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  #9  
Old 10-27-2012, 03:04 PM
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Seven11 Seven11 is offline
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back in the day, when i was driving my 7 series,

the passenger door unlatched by itself and then the soft close door pulled it in.

dealer replaced the door latch without replicating the problem.
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  #10  
Old 10-27-2012, 09:48 PM
Mahjikk Mahjikk is offline
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Now What?

Just bought a used 750i. I have no idea on how the recall process works. So how do I do it? Is it free? And more importantly, how can I use this opportunity to get some 'free' updates/fixes from the dealership?
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  #11  
Old 10-28-2012, 01:11 AM
outlawd94cobra outlawd94cobra is offline
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Quote:
Originally Posted by Mahjikk View Post
Just bought a used 750i. I have no idea on how the recall process works. So how do I do it? Is it free? And more importantly, how can I use this opportunity to get some 'free' updates/fixes from the dealership?
Until that recall is fully released and letters are sent out by BMW, i would in the meantime register @ http://www.bmwusa.com/standard/conte...r/default.aspx

There you can see all recalls (if any) for your vehicle and other models and get access to owners manuals etc if they weren't included with your purchase. Then, next time you have some free time just call your local BMW dealership and speak with a Service Advisor to schedule an appt to get the recall work done.
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  #12  
Old 11-02-2012, 07:06 PM
rippjd rippjd is offline
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Link to the article on BMW CCA: http://www.bmwcca.org/node/4920

I'm guessing those with an I-level of E065-07-09-800 or higher already have the software fix. Those with a lower integration level will get a complete software update.

INPA software is able to read your I-level.
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  #13  
Old 11-20-2012, 06:24 AM
rippjd rippjd is offline
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Attached is the relavent SIB on the recall.

I recieved my recall letter from BMW Canada today (Dec 6, 2012), titled "Recall Campaign No. 2012-352: Soft Close Automatic Door Function"
BMW NA will have a different title.
Attached Files
File Type: pdf SIB 513212 Soft Close Doors.pdf (44.4 KB, 304 views)

Last edited by rippjd; 12-06-2012 at 05:30 PM.
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  #14  
Old 01-02-2013, 05:05 PM
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M4XBMW7 M4XBMW7 is offline
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Just had mine in today for the soft close doors recall , and since my Comfort access never worked before , now they are fixing everything for the Bubble , ill take it as it was the only fault on my vehicle .
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Last edited by M4XBMW7; 01-02-2013 at 05:07 PM.
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  #15  
Old 02-06-2013, 05:16 PM
my05_745li my05_745li is offline
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My car was at the dealer earlier this week to have some work done including this one and when I inquired about this one specifically, they informed me that because there was no official recall campaign from BMW NA on it that I'd be responsible for the cost to perform this programming, which took me by surprise. Thankfully, I was assured that when the recall does come out that I can then be reimbursed for my out-of-pocket expense.
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2005 BMW 745Li (Orient Blue Metallic|Nasca Beige Leather|Luxury Seating Pkg|Convenience Pkg|Premium Sound Pkg|Comfort Access|Sirius Radio|Bluetooth|19" Alloy Wheels).
2012 BMW X5 xDrive50i (Deep Sea Blue Metallic|Nappa Black Leather|3rd Row Seat|Cold Weather Pkg|Lane Departure Warning|Nappa Leather Console/Dashboard|Premium Pkg|Premium Sound Pkg|Sport Activity Pkg|Technology Pkg).
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  #16  
Old 02-06-2013, 05:25 PM
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M4XBMW7 M4XBMW7 is offline
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I think they just knifed you , All my local buddies had that some for the bubble including me .
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Coded, BMS S1 431whp/479wtq 93 Oct /Run Conditions 91*F
Options: Camera Pkg, Convinience Pkg, Driver asst, F&R Luxury Seating, Prem/Sound, Rear Entertainment, Sport Pkg, Massage rear seats, Ceramic Controls, Active Cruise, SmarthPhone Int., Night Vision, Head-UP Display, Sat, Leather Wrapped Dash&Doors.
(N54 E82 135i) JB4 ISO FBO, 434whp & 470wtq / Run Conditions 90.28 *F
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  #17  
Old 02-06-2013, 05:33 PM
my05_745li my05_745li is offline
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Excuse me, but what is the "Bubble" thingy?
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John

2005 BMW 745Li (Orient Blue Metallic|Nasca Beige Leather|Luxury Seating Pkg|Convenience Pkg|Premium Sound Pkg|Comfort Access|Sirius Radio|Bluetooth|19" Alloy Wheels).
2012 BMW X5 xDrive50i (Deep Sea Blue Metallic|Nappa Black Leather|3rd Row Seat|Cold Weather Pkg|Lane Departure Warning|Nappa Leather Console/Dashboard|Premium Pkg|Premium Sound Pkg|Sport Activity Pkg|Technology Pkg).

Last edited by my05_745li; 02-06-2013 at 05:53 PM.
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  #18  
Old 02-06-2013, 05:57 PM
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M4XBMW7 M4XBMW7 is offline
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Sorry , they had theirs done for the bubble = Free of charge .
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Coded, BMS S1 431whp/479wtq 93 Oct /Run Conditions 91*F
Options: Camera Pkg, Convinience Pkg, Driver asst, F&R Luxury Seating, Prem/Sound, Rear Entertainment, Sport Pkg, Massage rear seats, Ceramic Controls, Active Cruise, SmarthPhone Int., Night Vision, Head-UP Display, Sat, Leather Wrapped Dash&Doors.
(N54 E82 135i) JB4 ISO FBO, 434whp & 470wtq / Run Conditions 90.28 *F
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  #19  
Old 02-06-2013, 06:02 PM
my05_745li my05_745li is offline
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Thanks for clarifying.
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2012 BMW X5 xDrive50i (Deep Sea Blue Metallic|Nappa Black Leather|3rd Row Seat|Cold Weather Pkg|Lane Departure Warning|Nappa Leather Console/Dashboard|Premium Pkg|Premium Sound Pkg|Sport Activity Pkg|Technology Pkg).
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  #20  
Old 02-06-2013, 06:12 PM
SFbay SFbay is offline
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Soft close rocks- that's why I bought e66
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  #21  
Old 02-06-2013, 11:09 PM
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219BMW 219BMW is offline
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Quote:
Originally Posted by my05_745li View Post
My car was at the dealer earlier this week to have some work done including this one and when I inquired about this one specifically, they informed me that because there was no official recall campaign from BMW NA on it that I'd be responsible for the cost to perform this programming, which took me by surprise. Thankfully, I was assured that when the recall does come out that I can then be reimbursed for my out-of-pocket expense.
I dont know why they told you that. Print this out and take it to them. Then again, I might go to another BMW shop cause I wouldn't trust them to ever work on my car after being lied to in my face.

Wait, you do have soft close doors right
Attached Files
File Type: pdf 12V-504 BMW Soft Close.pdf (1.02 MB, 146 views)
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  #22  
Old 02-07-2013, 06:32 AM
my05_745li my05_745li is offline
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Thanks for this info. I'll take this up with my SA and BMW NA.
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2005 BMW 745Li (Orient Blue Metallic|Nasca Beige Leather|Luxury Seating Pkg|Convenience Pkg|Premium Sound Pkg|Comfort Access|Sirius Radio|Bluetooth|19" Alloy Wheels).
2012 BMW X5 xDrive50i (Deep Sea Blue Metallic|Nappa Black Leather|3rd Row Seat|Cold Weather Pkg|Lane Departure Warning|Nappa Leather Console/Dashboard|Premium Pkg|Premium Sound Pkg|Sport Activity Pkg|Technology Pkg).
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  #23  
Old 02-07-2013, 07:14 AM
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First_745Li First_745Li is offline
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Quote:
Originally Posted by SFbay View Post
Soft close rocks- that's why I bought e66
Except when your passengers doesn't know about it and they slam the eff out of it..
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Last edited by First_745Li; 02-07-2013 at 07:14 AM. Reason: spelling error.
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  #24  
Old 02-07-2013, 07:49 AM
MassGuy74 MassGuy74 is offline
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Quote:
Originally Posted by First_745Li View Post
Except when your passengers doesn't know about it and they slam the eff out of it..
Hahaha....I hear you man! I actually was out on a date with a new girl last week, and I opened the door for her and let her in. I then closed it with the soft close. She though it was still open, so she opened it up and slammed it shut!
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  #25  
Old 02-07-2013, 08:58 AM
my05_745li my05_745li is offline
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Well, I contacted BMW Customer Relations and Services this morning and had my issue elevated to one of their Resolution Specialists. It turned out that my car wasn't on the "official" recall list because their records didn't show my car as having the Soft Close Automatic Doors, which it certainly did as part of the Convenience Package my car came with. So it looks like someone at BMW seriously dropped the ball on this one. They are now going to investigate this further and get back to me in a few days with an update. I won't be surprised is many more fellow 7ers start receiving this recall notice. Thanks for everyone's your help with this.

I also can't stand it when passengers slam the doors. This is up there with people that slam my trunk lid when there is a button right there to do this for them.
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2005 BMW 745Li (Orient Blue Metallic|Nasca Beige Leather|Luxury Seating Pkg|Convenience Pkg|Premium Sound Pkg|Comfort Access|Sirius Radio|Bluetooth|19" Alloy Wheels).
2012 BMW X5 xDrive50i (Deep Sea Blue Metallic|Nappa Black Leather|3rd Row Seat|Cold Weather Pkg|Lane Departure Warning|Nappa Leather Console/Dashboard|Premium Pkg|Premium Sound Pkg|Sport Activity Pkg|Technology Pkg).

Last edited by my05_745li; 02-07-2013 at 09:29 AM.
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