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The sixth generation 3 series, chassis code F30. 2013 model year 328i and 335i sedans now in production. Read the F30 frequently asked question thread for all your basic question and dive into all the details in the ultimate F30 information thread.

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  #1  
Old 04-17-2015, 12:26 PM
jetdriver jetdriver is offline
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Peeling Wheels - 2012 328i Luxury Line

Hi guys, I wanted to get your thoughts on a wheel finish issue that I'm dealing with. I've got a 2012 BMW 328i Luxury Line, and all four wheels are peeling pretty badly.

My parents bought the car for me this year in Houston with 30,000 miles CPO, and I've put about 1000 miles on it since then. I go to school in Austin. I noticed the peeling wheels a month after we bought it, and took it back to the dealership in Houston over spring break. They told me a BMW rep would have to inspect it, but said BMW would "probably" replace all four wheels.

Came back to Austin and waited another month for a BMW rep to inspect it. Today, the rep told me that the previous owner had all four wheels (poorly) refinished and BMW couldn't do anything about it. One of the wheels is so damaged that the dealership (and one other wheel refinishing shop that I took it to for a quote) won't refinish it; the wheel has to be replaced.

Looking at a total cost of ~$1000 to refinish three, replace one wheel.

Anyway, on the day we purchased the car, I took a few pictures of it at the dealership. In the pictures, you can clearly see that the wheels were beginning to peel, although nowhere near to the extent that they're peeling today.

I'm going back to Houston after finals and will talk to the dealership then. What do you think? Am I basically just SOL here? I looked over a copy of the BMW CPO vehicle inspection checklist, and I noticed that one category the technician must check off is "wheels inspection - condition." Clearly, at the time of the CPO inspection, the technician missed the peeling/damage or chose to ignore it. In fairness, I missed the peeling too. But the wheels have deteriorated so much in 1000 miles that I want these fixed and really don't want to shell out $1000+ to do so.
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  #2  
Old 04-17-2015, 12:46 PM
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Orient330iNYC Orient330iNYC is offline
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the regional rep is pretty much the final say-- if he's denied the coverage, then you're probably not going to have much recourse with BMW. you could talk to the dealership and/or take them to small claims court
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Old 04-17-2015, 07:39 PM
John MS John MS is offline
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Quote:
Anyway, on the day we purchased the car, I took a few pictures of it at the dealership. In the pictures, you can clearly see that the wheels were beginning to peel, although nowhere near to the extent that they're peeling today.
If you noticed the peeling finish on purchase day why did you take delivery? I don't know if the factory finish can be replicated so the best permanent solution may be a new set of wheels.
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Old 04-17-2015, 09:19 PM
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An unfortunate conclusion although I've seen similar 'damage' on BMW wheels. Small claims court could be one recourse...
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Old 04-17-2015, 10:18 PM
jetdriver jetdriver is offline
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Originally Posted by John MS View Post
If you noticed the peeling finish on purchase day why did you take delivery? I don't know if the factory finish can be replicated so the best permanent solution may be a new set of wheels.
We bought the car the day before I was supposed to go back to school. My car at the time ('06 Saab 9-3) wouldn't start, and the cost to repair it far exceeded its value. Just bad luck all around. So we went to BMW to see about a lease, but found the CPO 328i in the color I wanted. It was pouring down rain that day. Both my dad and I inspected the car, but neither of us noticed the peeling.

In the picture, you can only see a dime-sized area of peeling. After 1000 miles, the same area has widened to more than a foot. I'm not surprised that I missed it when we bought it; even today, it's hard to see the peeling unless you're looking for it or are in the proper light.

As for small claims...I signed an arbitration agreement. I suppose I can file in small claims court and hope for a default judgment, but I'll give the dealership a chance to respond first.

BMW's wheel guy recommended replacing all four wheels. Quoted me $1970. The BMW rep did offer me $100 in "service credit" as a goodwill gesture, so there's that.
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Old 04-17-2015, 10:26 PM
Northcar Northcar is offline
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Keep us posted. Many are interested in just what CPO really means.
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Old 04-17-2015, 10:46 PM
Heel328 Heel328 is offline
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If needed, perhaps you can find some version of F30 3-series wheels for sale in an online marketplace for less than $2k. Someone that didn't lease will upgrade their wheels and be selling their stock 328i bmw rims, luxury version or other. If they don't replace them for you, continue using them and maybe you'll find 2 at a time for cheap over the next couple months. Then you can sell your 4 for perhaps 1/2 that to recoup some.
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Old 04-18-2015, 09:45 AM
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Maybe I'm naive, but if they sold this to you as a CPO and they didn't notice the refinished wheels at the time of sale, I'd say it's their problem. They should not have certified it.
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Old 04-25-2015, 01:09 PM
jetdriver jetdriver is offline
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I talked with the dealership's used car manager today, and he offered to refinish all four wheels.

When I told him that BMW of Austin and an independent wheel refinisher both recommended that the wheels be replaced (something to do with heavy sanding marks), the manager told me that there was "no way" his dealership sold me a car with peeling wheels and, consequently, the dealership would not take responsibility for their damage. The manager dismissed my time-dated pictures of the car at the dealership, which show the wheels peeling. I can only assume the pictures are a figment of my imagination...

When/if the peeling issue comes back, I guess I'll insist that the dealership refinish the wheels again. I'm going to call BMW NA on Monday, but I seriously doubt there's anything that they can do about it.

Last edited by jetdriver; 04-25-2015 at 01:58 PM.
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