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X3 F25 (2011 - current)
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  #1  
Old 11-03-2015, 08:46 AM
wrp wrp is offline
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Location: Maryland
 
Join Date: Apr 2014
Posts: 18
Mein Auto: 2013 X3-28i
Peeling paint on 2013 X3 driver's armrest

Our 3-year old 2013 X3 with 45,000 miles driver's side armrest near the window switches has just started to peel paint. The dealer says it's "delaminating" and is normal wear and tear that is not covered by factory warranty. The BMW-USA customer service said to take it to another dealer, and that dealer said the same thing. A photo is atteched. Does anyone else have experience wtih this kind of problem? Maybe buttons on the dash peeling? Was it covered by warranty? Thanks.
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  #2  
Old 11-03-2015, 05:29 PM
Want the Thrill Want the Thrill is offline
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Location: Michigan
 
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Posts: 1,041
Mein Auto: 2011 X3 35i
My 2011 X3 started to do that but not nearly as much as yours. Dealer replaced it under warranty right before it ran out with no questions asked.
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  #3  
Old 11-04-2015, 05:54 AM
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jman103099 jman103099 is offline
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Location: Central IL
 
Join Date: Jun 2006
Posts: 374
Mein Auto: f25 X3 e90 328i e46 330ci
Depends on the dealer. By the way, BMWs have been doing this since the e46, it's nothing new. My last generation X3 had this same issue and the dealer wouldnt replace it under warranty. Fast forward 5 years and the dealer (now under different ownership) replaced HVAC switch in my e90 for a similar issue. Just depends I guess. Both I would say are faults of the manufacturing process - cars shouldnt peel like that.
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  #4  
Old 11-04-2015, 07:41 PM
02420X3 02420X3 is online now
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Location: Boston
 
Join Date: Mar 2011
Posts: 903
Mein Auto: 2011 X3 35i
That's not normal. Provide your dealership with photos of the problem, insist that they forward them to BMWNA as part of your warranty claim, and insist that they provide a written response from BMWNA regarding warranty acceptance or denial.
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Old 11-04-2015, 08:31 PM
Jetpilot747 Jetpilot747 is offline
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Location: Phoenix AZ
 
Join Date: Apr 2015
Posts: 89
Mein Auto: 2016 X3 x35i
The VW Jetta I traded in for my BMW was doing that, but the finish was coming off all the window switches and around the radio control buttons, revealing unwanted back lighting. A 2013 model seems a bit young to be doing that, hopefully BMW will fix it.
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