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F10 / F11 (2011 - Current)
The new chapter in the highly successful story of the BMW 5 Series Sedan (F10) and wagon (F11)

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  #1  
Old 03-13-2012, 07:36 PM
Baquir Baquir is offline
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'brand new' car had 100 miles

When picked up from dealer. Is this normal? I was told it had only 15 miles? I just got car today. What are my recourse options available to me??

I also noticed some scratches.

Thanks for your help.
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  #2  
Old 03-13-2012, 07:40 PM
FastMarkA FastMarkA is offline
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That is definitely not normal unless they did a transfer with a dealer that's ~85 miles away.

Should have inspected for scratches before driving off the lot.
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  #3  
Old 03-13-2012, 07:52 PM
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Did you order the car or take from dealer stock? If ordered, they shouldn't have let anyone drive it. I think my ordered 535i had 7 miles when I took delivery. Hopefully, the ydrove along with anyone who "tested" it and it probably wasn't abused in any way. If you have a couple of minor scratches, they can buff them out for you. If they're major, you have 3 business days to break the deal in most states.
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  #4  
Old 03-13-2012, 08:08 PM
Baquir Baquir is offline
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Dealer stock. I emailed my sales guy. He said he will talk to his manager.
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  #5  
Old 03-13-2012, 08:21 PM
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Stealth.Pilot Stealth.Pilot is offline
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You have to sign the odometer statement as part of the sales process. Why didn't you just refuse and back out.
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  #6  
Old 03-13-2012, 08:22 PM
Baquir Baquir is offline
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Aaah. The odometer said 15 miles!!!!
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  #7  
Old 03-13-2012, 08:32 PM
yogi799 yogi799 is offline
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Mine had about 40 miles. I think even if they let someone test drive it, nobody would abuse it with the salesman in the car. I am more afraid it was the dealership workers who took it for a spin in which case the car must have received a serious beating. I've seen those guys drive... (one sales guy took me for a ride once saying "he needed to drive it off the lot before I could drive". 0-60 in 5 seconds "drive off the lot" kinda thing. Well, my car seems fine so prob. no big deal.
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  #8  
Old 03-13-2012, 08:33 PM
Baquir Baquir is offline
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40 I get. But car was advertised for 15 miles and 180 miles is way high. And yes you're right I am concerned with sales guys abusing it.
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  #9  
Old 03-13-2012, 08:42 PM
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  #10  
Old 03-13-2012, 08:48 PM
radelow radelow is offline
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Wait I am confused...you signed the ODO statement but didn't take delivery of the car then? You don't take acceptance of the vehicle until you are ready to drive it off the lot. As far as the scratches are concerned unless you noticed them at the time you accepted delivery you are SOL... well not totally. You can just raise hell which is what I would do...

Now if the ODO statement didn't match the ODO on the car you have a case of fraud against the dealer. Again... I would raise hell

GOOD LUCK AND KEEP US APRISED!!!
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  #11  
Old 03-13-2012, 08:48 PM
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Stealth.Pilot Stealth.Pilot is offline
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If you have already bought it, there is nothing you can do. You own it now. There is nothing that can be damaged in 180 miles even if they don't follow break in procedures. As long as there is nothing physically wrong with the car that you can see, just forget about it and enjoy your new car.

Next time make sure you inspect the car and the odometer before signing the paperwork. Lesson learned.
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  #12  
Old 03-13-2012, 10:48 PM
yogi799 yogi799 is offline
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Quote:
Originally Posted by radelow View Post
Again... I would raise hell

GOOD LUCK AND KEEP US APRISED!!!
I think it's easier said than done. We often say those things but would you really decline to accept the car? Probably not. If anything, I'd ask for a $100 voucher towards part of whatever down the road, but I don't think anyone with a sound mind would walk away for a shiny new car...

Quote:
Originally Posted by Stealth.Pilot View Post
There is nothing that can be damaged in 180 miles even if they don't follow break in procedures. As long as there is nothing physically wrong with the car that you can see, just forget about it and enjoy your new car.
I tend to agree. I don't know how seriously the engine would have to be abused to be permanently damaged in the first 100miles. It'd probably have to sit at >5k rpm for a few long minutes/hours which is impossible during a typical even aggressive drive. Heck, I found myself completely satisfied with a strong acceleration in a 535i during test drive (ie. I could have abused it however much I wanted, really) without crossing 4.5k mark. THis car has so much power, anyone sitting at 5k rpm for longer than 2 seconds is looking for a super high ticket if caught. 300HP cannot be used to its fullest potential for longer than 7-8 seconds (ie, long ramp onto a highway) unless you're on an autobahn... I'd be completely not worried. The power of this monster is its best protection against hard, abusive driving

Oh, but then you have a 528, in that case I don't know. Sorry, I had to say that. I really don't remember much from my 528 NA 6 test drive. Maybe it does operate at much higher RPM, but same logic would still apply, more or less.
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Last edited by yogi799; 03-14-2012 at 06:53 PM.
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  #13  
Old 03-13-2012, 11:15 PM
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Stealth.Pilot Stealth.Pilot is offline
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Exactly! Plus if a dealership employee wanted to go hooning, I doubt they would take a 528i. There are better cars for hooning like a Z4 35is.

Those miles are probably customer test drives while it sat on lot.
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  #14  
Old 03-14-2012, 03:11 AM
PeterC4 PeterC4 is offline
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I tend to agree with most posters, either the miles represent some test drives or it was delivered from somewhere, or a salesmen used it. You've got a warranty so I wouldn't worry. Get them to fix the scratches as consolation and you will be alright. Where are the scratches? What colour is the car? If they aren't overly deep, a good detailer can alleviate their impact quite a bit. It won't be the only scratch you get.
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  #15  
Old 03-14-2012, 08:57 AM
Alpine300ZHP Alpine300ZHP is offline
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Quote:
Originally Posted by Stealth.Pilot View Post
If you have already bought it, there is nothing you can do. You own it now. There is nothing that can be damaged in 180 miles even if they don't follow break in procedures. As long as there is nothing physically wrong with the car that you can see, just forget about it and enjoy your new car.

Next time make sure you inspect the car and the odometer before signing the paperwork. Lesson learned.
Agreed. It is 180 miles not 1800 miles. The OP should have been told the correct mileage, but its not that much to be worried about it. Mine had 42 miles on it and they thought it had 200. So I had the same situtaiton in reverse and I was going to buy it thinking it was 200 miles...
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  #16  
Old 03-14-2012, 10:32 AM
jygesq jygesq is offline
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that many miles meant someone drove it, My 2000 528 had 127 miles on it. I test drove it five times, it was all my miles. But odometer disclosure showed the correct miles.I f the odometer statement was incorrect you should discuss with them some compensation as Federal Law was violated!
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  #17  
Old 03-14-2012, 11:04 AM
Baquir Baquir is offline
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QUICK UPDATE::
Just spoke to the dealer and they will be switching out the cars. I am supposed to meet them in an hour.
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  #18  
Old 03-14-2012, 12:41 PM
FastMarkA FastMarkA is offline
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Quote:
Originally Posted by Baquir View Post
QUICK UPDATE::
Just spoke to the dealer and they will be switching out the cars. I am supposed to meet them in an hour.
Did they give you the wrong car?!
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  #19  
Old 03-14-2012, 12:44 PM
Baquir Baquir is offline
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Nope...correct car...but I raised hell... and they have agreed to switch cars..

I now have option of Dark graphite metallic/Oyster int OR Space Gray/Black leather..

Any suggestions?
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  #20  
Old 03-14-2012, 12:45 PM
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MSgtMel MSgtMel is offline
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Switching out cars? Now that sounds like a smart - and good - dealer.
Let us know the details when all is said and done.
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  #21  
Old 03-14-2012, 12:49 PM
Smedley Butler Smedley Butler is offline
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Keep your car - it's the color you wanted, right?

if not, Space Gr. is fantastic!
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  #22  
Old 03-14-2012, 12:52 PM
Baquir Baquir is offline
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Smedley: Yes, I initially chose JetBlack cause thats what I had before as well (2005 530i). But honestly, I am kind of tired looking at it now, and If I am stuck with it for the next few years (I would rather switch it out).
Thanks for the recommendation...I am checking out both cars personally with my wife and we will make decision....
I may go with Black leather/SPACE GRAY just because I have a 4yr old and a 26 month old and they LOVE to cruise in my car...lol
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  #23  
Old 03-14-2012, 12:52 PM
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Needsdecaf Needsdecaf is offline
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Quote:
Originally Posted by Baquir View Post
Nope...correct car...but I raised hell... and they have agreed to switch cars..

I now have option of Dark graphite metallic/Oyster int OR Space Gray/Black leather..

Any suggestions?
Graphite / Oyster.

Biased, of course.
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  #24  
Old 03-14-2012, 12:54 PM
ksoze ksoze is offline
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Quote:
Originally Posted by Baquir View Post
40 I get. But car was advertised for 15 miles and 180 miles is way high. And yes you're right I am concerned with sales guys abusing it.
Was it 100 or 180? Thread title says 100.
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  #25  
Old 03-14-2012, 01:02 PM
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Needsdecaf Needsdecaf is offline
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Also, what is the spec on all of these cars? Must be pretty standard if they are swapping out and making your happy.
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Hell is where the police are German, the cooks are English, the cars are French, the lovers are Swiss, and it is all organised by the Italians
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