I know there are many posts here about Octopump's coding, but one more won't hurt, right? My 2014 550ix came in a few weeks ago and I have been talking with Richard throughout the time I was waiting on it to be built and shipped across the water. I was very anxious so I went through the list of coding features and was ready to go when the cable arrived. Richard was a true pleasure to work with and was extremely patient. He didn't want me to wait any longer so when my cable arrived, we scheduled for later that night.
Richard took the time to go over each and every feature. I can honestly say I learned so much regarding the features from Richard. Well, I am a hardcore MAC user and the only PC I have is my Dell laptop. We attempted to begin coding but ran into a snag because my work laptop had various security features locked down which was blocking the cable from pulling my VIN. I informed Richard that I have a MAC with a virtual machines of Windows, and we decided to shoot for another day since it was late. Richard asked me to pick a day and time and he made it happen. It definitely makes it easier when both individuals are IT GEEKS!!
I am extremely pleased with his professionalism and honestly him taking the time to educate me since I am a 1st time BMW owner. I will be looking for more coding from Richard as I only anticipate keep this 550 for 1.5 years-2 then shooting for that M5!!
Thanks again, Richard
BMW CCA Member
2014 550ix, Carbon Metallic, Mocha Nappa Leather, Dark Wood Trim, M Sport Pkg, Exec Pkg, Cold Weather Pkg, Driver Assistance Plus, Luxury Seating Pkg, LED Lighting Pkg, and Black Kidney Grilles, 40% 3M Crystalline Tint and 90% on the Windshield