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F10 / F11 (2011 - Current)
The new chapter in the highly successful story of the BMW 5 Series Sedan (F10) and wagon (F11)

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  #1  
Old 05-11-2012, 07:09 PM
Dansole Dansole is offline
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Navigation- traffic info not working

Traffic info no longer seems to be working. Was working as of yesterday morning on the way to work. Wasn't working on the way home and then today's round trip . Checked the settings and I'm good there.

This isn't a subscription service ,is it? The car is coming up on its one year anniversary

Thanks
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  #2  
Old 05-11-2012, 07:12 PM
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markl53 markl53 is online now
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I see you're on the east coast, NJ? I'm in MD/VA and I noticed today the traffic info also didn't seem to be working. First I thought I had a clear route to work (I left late today), but there was plenty of traffic, same coming home. Maybe there's some outage or something in the traffic broadcasting system.
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  #3  
Old 05-11-2012, 07:23 PM
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Needsdecaf Needsdecaf is offline
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Quote:
Originally Posted by Dansole View Post
Traffic info no longer seems to be working. Was working as of yesterday morning on the way to work. Wasn't working on the way home and then today's round trip . Checked the settings and I'm good there.

This isn't a subscription service ,is it? The car is coming up on its one year anniversary

Thanks
No subscription. It works off the radio data broadcast by clear channel, I believe.
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  #4  
Old 05-12-2012, 07:34 AM
Jack the cat Jack the cat is offline
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Whether it is working or not, is generally worthless, as is the navigation in general. Can't count the number of times when traffic is flowing freely and the triangles show slow traffic. Recently showed slow traffic due to construction for 3 months on a freeway near my home when there was never construction there. Can't guess where the traffic information comes from.

My wife drives an Audi and her traffic navigation is very accurate.
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  #5  
Old 05-12-2012, 08:02 AM
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markl53 markl53 is online now
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Quote:
Originally Posted by Jack the cat View Post
Whether it is working or not, is generally worthless, as is the navigation in general. Can't count the number of times when traffic is flowing freely and the triangles show slow traffic. Recently showed slow traffic due to construction for 3 months on a freeway near my home when there was never construction there. Can't guess where the traffic information comes from.

My wife drives an Audi and her traffic navigation is very accurate.
Disagree. The traffic info comes from a 3rd party, BMW has nothing to do with it. I find the traffic indicators are usually spot on, with the additional "Traffic Jam" light on the dash coming on in extreme traffic cases. The ETA to destination is almost always exact, updating continuously along the way. The ETA calculation changes in response to traffic reports, as well as actual in-route progress. I've seen it jump a matter of 20 minutes in one shot when additional traffic instances showed up. All in all, excellent system.
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Last edited by markl53; 05-12-2012 at 08:03 AM.
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  #6  
Old 05-12-2012, 08:30 AM
Diver624 Diver624 is offline
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Must be an outage of some sort mine isn't working either.
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  #7  
Old 05-12-2012, 11:35 AM
pdroth pdroth is offline
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No traffic here in NYC either. Just picked up my car from dealer and they couldn't find anything wrong with it. Now I don't feel so bad since it is apparently not just my car.
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  #8  
Old 05-12-2012, 11:55 AM
mdonovan mdonovan is offline
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Same Here

I work in NYC ... the traffic map is usually SPOT ON ... barely working at all right now ... something is going on ... who do we contact ? Incidentally I have had this car for two years and the traffic reporting, rerouting has been amazing so far ... up until last Thursday at least.
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  #9  
Old 05-12-2012, 03:09 PM
djsilo djsilo is offline
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I love the traffic notification, but mine wasn't working today. I was driving from Long Island, NY to Bronx, NY and it missed the 30 minute delay on the highway it normally picks up.
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  #10  
Old 05-12-2012, 07:33 PM
rondocap rondocap is offline
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Thank god I found this thread! Yesterday my central locking blew a fuse in my 335i, and afterwards the traffic information seemed to not be working. I replaced the fuse but nothing.

So I figured that something messed up the programming of my traffic info. But it appears that you guys are also having this problem - so it must be some type of outage.

I'm in the NY/NJ area too.

Ha, I'm so happy it's a common issue!
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  #11  
Old 05-12-2012, 08:07 PM
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AutoUnion AutoUnion is offline
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Even though the NAV blows, the traffic is the one thing that always works well. It not working isn't BMW's fault. Maybe traffic data isn't being broadcasted at the moment?
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  #12  
Old 05-13-2012, 08:14 AM
rondocap rondocap is offline
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If anyone notices it working again, let us know!
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  #13  
Old 05-14-2012, 06:29 AM
Dansole Dansole is offline
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Still out as of Monday May 14th.
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  #14  
Old 05-14-2012, 06:30 AM
rondocap rondocap is offline
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Yeah, that's very weird - I wonder what happened exactly. Maybe BMW has an answer?
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  #15  
Old 05-14-2012, 07:02 AM
kc1953 kc1953 is offline
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Was traveling from Santa Barbara to SF yesterday and it wasn't working. By the evening when we arrived home, it seemed to be sending traffic information again. Must have been a pretty big outage.
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  #16  
Old 05-14-2012, 08:05 AM
Ed A. Ed A. is offline
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Location: Southern California
 
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Navigation- traffic info not working

My traffic info stopped sometime during the day on May 10, 2012 (was fine in morning, not in evening). Has been inop ever since. Spoke to BMW customer relations today, they said it is indeed a known issue that has been reported and technical support is working the issue. No estimated time frame for fix was given.
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  #17  
Old 05-14-2012, 09:51 AM
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quackbury quackbury is offline
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Do you have Sirius? I find the traffic update channel to be a very worthwhile preset, and a valuable addition to the Nav system. The Nav system, while usually pretty accurate, doesn't always give me all the info I want, like which lane is blocked by the accident, which lane is getting by, and whether they are about to close the road for a Med Flight chopper to land. The real time, human updates do that really well.
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  #18  
Old 05-14-2012, 11:06 AM
6SGS1 6SGS1 is offline
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Angry Real traffic infor not working

Monday 14 and Real Traffic info not coming

Called BMW Assist - No information
Call BMW corporate - No Information
Called dealer - No information

Nice support
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  #19  
Old 05-14-2012, 11:27 AM
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AutoUnion AutoUnion is offline
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Quote:
Originally Posted by 6SGS1 View Post
Monday 14 and Real Traffic info not coming

Called BMW Assist - No information
Call BMW corporate - No Information
Called dealer - No information

Nice support
http://www.bmwusa.com/standard/conte...i/default.aspx

Quote:
Traffic incidents are compiled and transmitted in metropolitan areas by a leading FM broadcaster. The data is received through a dedicated tuner, which operates independently of your entertainment source. The reported traffic incidents are displayed as icons on the navigation map and in a list, sorted by distance from your BMW's current position. While you stay focused on enjoying the drive, your navigation system automatically calculates the best route and even provides a detour around traffic if the delay is calculated to be longer than 5 minutes.
Not BMW's fault. Blame the local BMW broadcaster
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  #20  
Old 05-14-2012, 11:33 AM
pdroth pdroth is offline
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It may not be BMW's fault, but shouldn't they be able to find out what's wrong? They surely have a special contact at the provider that isn't public to escalate these matters to. If not, then I echo what he said... nice support.
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  #21  
Old 05-14-2012, 12:02 PM
6SGS1 6SGS1 is offline
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This is maybe an issue with local BMW broadcaster. But when you buying the car, that option (Real Time Traffic) is on the List of Features that BMW highlights as a selling point. They absolutely should be responsible for what they selling
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  #22  
Old 05-14-2012, 12:03 PM
mdonovan mdonovan is offline
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on the phone with them right now ... they are aware of it because a few of us have called today ... they don't know whats wrong right now ... i advise everyone to call customer relations pronto.
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  #23  
Old 05-14-2012, 12:12 PM
The X Men The X Men is offline
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Quote:
Originally Posted by Jack the cat View Post
My wife drives an Audi and her traffic navigation is very accurate.
The Audi system is more accurate, but its a pay service.
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  #24  
Old 05-14-2012, 12:34 PM
Kar Don Kar Don is offline
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how do you even get the traffic data to work? When i load the traffic gray map it never shows anything? I am not sure how to do it. On my Mercedes E350 it always pops up as yellow or red little cars next to the freeway... works awesome!
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  #25  
Old 05-14-2012, 12:39 PM
6SGS1 6SGS1 is offline
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In the option screen for Traffic info you need to check boxes for Getting Traffic Info and Dynamic Option. Then traffic highlights will start showing on a regular map
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