1200 mile service screw up

Originally Posted by taxguru

Well, I took my brand new M3 in for it's 1200 service yesterday and picked it back up 5 hours later. They said everything was great and checked out perfectly. They changed the oil and differential fluid and a few other things I think...

Here's the problem. So I drive home (approx 20 miles) and then back to work today... On my way to lunch today I was sitting at a traffic light and just happened to check the vehicle status in the computer. Much to my surprise it said the engine oil was over filled and to see the service center immediately!!! I didn't get any warning signs and would never have noticed it had a I not checked...

How the heck does a BMW dealer over-fill the freaking oil?!?!?! I immediately drove it to the dealer and they were like "are you serious?!?" when I told and showed them. They are trying to fix it now and I was given a loaner... My main concern is how much (if any) damage could this have caused to my brand new car?!?!?! Anyone ever had this happen???

I will be finding another dealer who knows what the heck they are doing...

Very, very frustrated and concerned...

i understand how u feel, since its a brand new car...but you will be fine..

Originally Posted by logicalthought

>>I spoke with the head technician and he said he was going to personally stand over them when they changed the oil...<<

Lol, if he has to stand over them for an OIL CHANGE, what DOESN"T he have to stand over them for? A wiper blade replacement? I think I'd start patronizing another shop... Maybe even Jiffy Lube, lol.

I haven't had a good laugh for a long time. Yea, right.