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7 Series - F01 / F02 (2009 - current)
The new re-designed 7 series F01 / F02 leads off the BMW Fxx chassis code!

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  #1  
Old 03-06-2015, 05:09 AM
DLF750 DLF750 is online now
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Dealer uncoded my paddles shifters, interesting comment by them...

So, I took the car back to the dealer so they can fix my paddle shifters. Remember, my car didn't come with them, I got them from BimmerTech who also coded them.

After 3 days dealer finally called and told me that (a) the steering wheel didn't come with my car, it came off a 2013 model (duh) and (b) there is no wiring for the paddles to work and therefore, there is NO WAY the shifters could ever work.

Without being an ass or a jerk, I explained that I bought the car used, with the wheel, and the paddles always worked. Service dude keeps telling me it's not possible and he's arguing with me. At this point I know I'm going to have to have Patryk recode it for $75, which is fine but I'm getting annoyed. I explain that i have nothing to gain by lying to the service guy but the paddles did work. He won't stop telling me it's impossible. I finally said I'll pick up the car, goodbye.
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  #2  
Old 03-06-2015, 05:25 AM
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That's scary...

...because you know they do that crap for a bunch of other circumstances.
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  #3  
Old 03-06-2015, 05:49 AM
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sadly you know way more about the car the they ever will.
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Old 03-06-2015, 06:05 AM
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I can't blame the service guy. Here's the deal, if what Patryk did was universally known (and easy) then he'd tell everyone and all service people would know about it. But even Patryk's method doesn't allow you to see specifically what he's doing when he connects to your car. There's a reason for that. That is seemingly a proprietary process which I can't then expect a random service guy to know or spend extra time to figure out esp. if this is supposed to be a warranty claim. Hence why it's called a mod.

He was speaking to you as a BMW paid rep.. not as an enthusiast/hobbyist and in that world, it might have indeed been "impossible" because it's not supported/documented.

For me, it's a scary thought to expect someone like that to even play around with my settings.. I wouldn't have let them touch it. That said for 75 bucks to be reprogrammed, I'd rather pay that to avoid going to the dealer anytime.
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Old 03-06-2015, 06:55 AM
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If it did not come with the car, therefore it will not work with the car that is how dealers think.
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Old 03-06-2015, 07:11 AM
Leftlane11 Leftlane11 is online now
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Sounds like the standard BMW dealership response to me - "can't duplicate issue" or "that is normal operation", just in reverse.

In other words, we don't know what the hell we're doing, so we'll push it back onto the customer.
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Old 03-06-2015, 09:07 AM
DLF750 DLF750 is online now
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And I wasn't mad at the guy at all, just trying to explain that it CAN be done, but I do understand where he was coming from of course. It's just a pain for me to have it recoded since my wifi isn't terribly strong in my house and my laptop sucks!
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Old 03-06-2015, 07:41 PM
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Quote:
Originally Posted by DLF750 View Post
And I wasn't mad at the guy at all, just trying to explain that it CAN be done, but I do understand where he was coming from of course. It's just a pain for me to have it recoded since my wifi isn't terribly strong in my house and my laptop sucks!
What was wrong with your paddle shifters, may I ask?
And since it is a mod you gotta understand that the service won't touch it! I do understand though that it's very frustrating when we know something will do on our cars and have someone telling us that it won't. Specially someone whose job is to work on it!!
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Old 03-07-2015, 05:09 AM
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Quote:
Originally Posted by DLF750 View Post
...At this point I know I'm going to have to have Patryk recode it for $75, which is fine but I'm getting annoyed... .
Kinda surprised he would charge you $75 again.
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  #10  
Old 03-07-2015, 11:42 AM
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Hmmmm.....just have it recoded. Not worth the hassle of arguing with the dealer.
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Old 03-07-2015, 02:27 PM
DLF750 DLF750 is online now
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when I picked it up my SA was funny, he told me to get them re-coded and bring the car back to show the other guy that it CAN be done. Too funny. And yes, another $75 which I understand since patryk will have to spend some time recoding the car. I do not begrudge anyone for charging for legitimate work.
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Old 03-07-2015, 06:03 PM
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Easy to solve this. Drop the car off and tell them you will not pick it up until they recode the paddles. If they don't, just leave it forever. That will teach them.
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Old 03-08-2015, 11:14 AM
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Quote:
Originally Posted by DLF750 View Post
when I picked it up my SA was funny, he told me to get them re-coded and bring the car back to show the other guy that it CAN be done. Too funny. And yes, another $75 which I understand since patryk will have to spend some time recoding the car. I do not begrudge anyone for charging for legitimate work.
Sent you a PM...
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Old 03-08-2015, 11:58 AM
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Most SA's and techs at dealerships know what coding is but they usually play dumb with customers.
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Old 03-09-2015, 08:53 PM
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Most SA's and techs at dealerships know what coding is but they usually play dumb with customers.

This mod was only even discovered 2 years ago. My 09 at that time was the first F01 ever modded and it took 2 tries to get it going with a parts swap eventually to get it to work. The dealers probably have no idea this can be done because it can't without changing out parts in older model cars. This is typically not just a coding change for most cars.
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Old 03-10-2015, 02:11 PM
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La de da, look at you. I was the first to have a banana in my tailpipe.
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Old 03-10-2015, 02:47 PM
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La de da, look at you. I was the first to have a banana in my tailpipe.

Hi poopy man.
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Old 03-10-2015, 03:02 PM
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Hi poopy man.
I'm telling Tim. I thought you already received your last warning?
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Old 03-10-2015, 09:23 PM
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I'm telling Tim. I thought you already received your last warning?
**lastwarning**

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Old 03-10-2015, 11:53 PM
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**lastwarning**



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"Last warning!"

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