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X3 F25 (2011 - current)
The latest X3 brings added style and new features to the BMW's mid-sized SUV. Talk about the BMW F25 X3 with other X3 owners now!

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  #1  
Old 12-17-2016, 11:21 AM
pgold1230 pgold1230 is offline
Officially Welcomed to the 'Fest
Location: Suburban Philadelphia
 
Join Date: Dec 2014
Posts: 411
Mein Auto: 2013 x3 M-sport 3.5i
Excellent Dealer Experience

Took my 2013 x3 3.5 M-sport in to troubleshoot a sunroof rattle. The tech took a ride with me, found the precise area (pillar between the 2 glass panoramic panels, and put some felt insulation in) and fixed the problem. Since my factory warranty expires in 3 days, they also ran the key to see if I would qualify for an early oil change (since it was done as an early oil service 3500 miles ago, it didn't qualify). I can wait another 3500 miles and have it done with a cabin filter, too. Will run around $250 total. I also pointed out that the roundel in the steering hub had bubbled along the edges - it cannot be replaced by itself. The steering hub with airbag assembly needs to be replaced - part is over $1000. They agreed to replace it under warranty. That is just good customer service, and good business, as I will buy from them again.
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Phil G.

2016 BMW 340i M-Sport xDrive Mineral Grey/Oyster
2016 Porsche Boxster S (6MT) GT Silver/Black
2013 BMW x3 M-sport 3.5i x-drive Space Grey/Black
2009 BMW 328i xDrive (traded) Space Grey/Oyster
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  #2  
Old 12-17-2016, 05:29 PM
Tom_558 Tom_558 is offline
Enjoying our X3
Location: Napa
 
Join Date: Jan 2016
Posts: 177
Mein Auto: X3 xDrive28i
You should post this in the BMW Dealer Ratings and Feedback Forum section.
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2016 X3 xDrive28i Mineral White/Black/Burl Premium, Technology, Driver Assistance Plus, xLine, Cold Weather, Driver Assistance w/Parking, Lighting

2014 Lexus RX350 Trade-in on ^^^^

Mine: 2012 Kia Sportage pretty much stock. (SOLD 3/4/16)
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  #3  
Old 12-17-2016, 05:55 PM
pgold1230 pgold1230 is offline
Officially Welcomed to the 'Fest
Location: Suburban Philadelphia
 
Join Date: Dec 2014
Posts: 411
Mein Auto: 2013 x3 M-sport 3.5i
Quote:
Originally Posted by Tom_558 View Post
You should post this in the BMW Dealer Ratings and Feedback Forum section.
Good idea - done!
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Phil G.

2016 BMW 340i M-Sport xDrive Mineral Grey/Oyster
2016 Porsche Boxster S (6MT) GT Silver/Black
2013 BMW x3 M-sport 3.5i x-drive Space Grey/Black
2009 BMW 328i xDrive (traded) Space Grey/Oyster
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