Fleeced by bad PPI. What should I do? (long)

Will you now let us know the name of shop #1?

Originally Posted by mickey513

Was there any warranty expressed or implied before the purchase? If not, your out of luck. As someone pointed out, used cars are also sold "AS IS" unless otherwise noted. Good luck really on trying to sue shop #1.

I bought the car from a private party--I was never disputing the terms of the sale, just the PPI that missed some items in need of attention. Shop #1 went back and made it right. Because the BMW community is small, I'm not going to publicly divulge the name of shop #1 and risk damage to their reputation,especially since they took responsibility and did right by me. At the end of the day, I'm pleased with the way this resolved itself.

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Originally Posted by smolck

Why? Mechanics in general are good guys, but most of them are more worried about how fast they can make the money and move on to the next vehicle. Things get missed. I can't speak for the mechanic as to why he missed a bent camber arm, but he did and there are greater tragedies in this world. A camber arm is $50 and easy to replace..

Why? Because it is a service I paid for.

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Originally Posted by Bear77

Why? Because it is a service I paid for.

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So what? I pay for stuff all the time and get substandard service. It is one of the main reasons I work on my own vehicles, I know I do it right.

America is filled with crappy service. The spirit of excellence that made us great has died.

But you got what you wanted so who cares what I think?