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X5 E70 (2007 - 2013)
E70 BMW X5 produced between 2007 and 2013. Discuss the E70 X5 with other BMW owners here.

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  #1  
Old 10-20-2012, 07:19 PM
bretskyg bretskyg is offline
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Location: long island, new york
 
Join Date: Jan 2011
Posts: 47
Mein Auto: 2008 x5
Follow up on failed water pump

Had my 2008 X5 with 44,000 miles towed to Rallye BMW in Westbury, New York. They confirmed the water pump diagnosis. Called BMW. They agreed to supply a new water pump. I paid for labor. I thought this was a fair deal. Hooray for BMW!
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  #2  
Old 10-20-2012, 07:57 PM
CALLAWAY845 CALLAWAY845 is offline
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Location: phoenix
 
Join Date: Mar 2007
Posts: 275
Mein Auto: 2007 x5 3.0...2009 328i
Hello Bretskyg. I had a similar situation as yours. I had an evaporator that went at 55k miles, just out of warranty. Within 2 hrs, my SA set it up where I would pay only $500 towards a $3100 repair. Thanks for sharing your story with a nice ending. Car dealerships are sooo hit or miss, sometimes they can go to bat for you, and hit a grand slam, other times they fight you on such insignificant things...and as ARD as stated correctly numerous times in the past, do not confuse the two entities, they are not extensions of one another. Understanding this important principle increases your chances of a positive outcome on these type of things...
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  #3  
Old 10-21-2012, 06:32 PM
alphaod alphaod is offline
Mmmmmm…
Location: NYC/Pittsburgh
 
Join Date: Sep 2010
Posts: 350
Mein Auto: '13 Range Rover S/C
Quote:
Originally Posted by bretskyg View Post
Had my 2008 X5 with 44,000 miles towed to Rallye BMW in Westbury, New York. They confirmed the water pump diagnosis. Called BMW. They agreed to supply a new water pump. I paid for labor. I thought this was a fair deal. Hooray for BMW!
They refused to fix something under warranty and when it was out of warranty they decided it was an issue and wanted me to pay for it.

Yeah, I'm not going there again. And they don't accept Amex, so I can't expense it.
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2013 Range Rover S/C
2009 X5 48i - Sold
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  #4  
Old 04-22-2013, 11:00 PM
dbs600 dbs600 is offline
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Location: New York, NY
 
Join Date: Apr 2010
Posts: 2,354
Mein Auto: 2011 750LXi Individual
Quote:
Originally Posted by alphaod View Post
They refused to fix something under warranty...
TELL ME ABOUT IT; THE F's!
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