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Do-It-Yourself H.Q.
Share your DIY projects or ask questions about how to fix something on your own. Help fellow Bimmerfest members improve your wrench turning skills! All BMW DIY tips, tales, and projects discussed inside. Learn to work on your car and know the right BMW parts you will need!

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  #1  
Old 05-19-2015, 08:16 AM
sjames sjames is offline
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Location: Dallas, TX
 
Join Date: Jan 2015
Posts: 66
Mein Auto: 2008 e90 335i
Tire shop messed up my wheels

I've had a string of bad luck in the past few weeks which left me pretty much 100% financially drained. One of the smaller things was One of my sidewalls blew out on my e90 335i.

I had to get new tires, so I purchased some used Michelin Pilot Sport ZP. When I had them installed, the shop messed up the face of one wheel.

They refused to make good on it, and I don't have enough "proof" that they did it, so I am stuck with either having a messed up wheel or fixing it myself. I have refinished wheels before, but I actually care about this car, so I would like to do it the best way, not just the easiest way. Unfortunately, due to current financial restrictions, having a professional do it isn't an option. What is the agreed upon "best" way to refinish wheels?
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  #2  
Old 05-21-2015, 11:38 PM
ard ard is offline
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Location: Sierra foothills
 
Join Date: Jul 2009
Posts: 11,210
Mein Auto: '12 X5 35d/E39M5/996TTX50
You pay with a credit card?

Tell the card company they damaged it and refuse to pay for $xxx of their charge.

(Based on the picture I would make an argument/assertion it was not 'curb rash' but due to the even distribution of damage across a section of the face of the wheel is was clearly a tire mounting machine that caused the regular damage pattern.)

Dont bother doing it yourself... deal with it when you have the $.
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Last edited by ard; 05-21-2015 at 11:39 PM.
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Old 05-23-2015, 04:26 PM
lovemy840ci lovemy840ci is offline
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Location: Southeast USA
 
Join Date: Apr 2015
Posts: 9
Mein Auto: 1994 840ci
sjames....

Was this a chain store? If so, call their corporate office and offer to email the photo. You would be surprised that most corporate office customer service will bend over backwards when the store won't. Personally I would put the pic and complaint on Angie's List too. You would be amazed how many people will tell the store about it being given a bad rating especially with a photo.
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