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  #1  
Old 04-20-2015, 01:56 PM
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Mykatie Mykatie is offline
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Used BMW pull ahead saturday, billed for rest of lease today!

I took advantage of the Pull Ahead program on Saturday April 18th. Left same day with a new BMW. Today I received a bill from BMWFS. They want me to pay this months lease payment ( that was already done I am up to date with about a week or so left, so it was an "early" early return. On top of that they want me to the last 4 months on my lease. Then as a zinger they want me to pay a disposition fee even though I started another lease as part of the BMW offer. So much for being pleased with my experience. Tried calling my local BMW. Every person from CA, to sales manager , to Finance guy were unavailable. MY blood is boiling and my face is as red as an apple. Someone from my deal is supposed to call back.
I am sure it will work out but my dog is actually as sick as a dog. Pooping all over Took her to the vet. I really did not need this EXTRA ****.
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Old 04-20-2015, 02:04 PM
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justinnum1 justinnum1 is offline
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It's all good bro. Some mistake was made. BMW will make it right. If you did the deal friday, its probably not even updated in their systems yet.
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Old 04-20-2015, 02:19 PM
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Originally Posted by justinnum1 View Post
It's all good bro. Some mistake was made. BMW will make it right. If you did the deal friday, its probably not even updated in their systems yet.
I understand. It is annoying. BMW is aware I turned in , and what day I did, yet they have no clue I leased another,and they did not know I used the Pull Ahead Program. The icing on the cake... they billed me again for this month . I checked BMWUSA site and it shows it was received. I guess I am already in a mood from my dog being sick. She has a fever and I have to take her temperature a few times a day. You can guess where I have to go for that.
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Old 04-20-2015, 02:37 PM
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damn. good luck with your dog. i know what its like to take care of a sick dog.
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Old 04-20-2015, 02:55 PM
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Orient330iNYC Orient330iNYC is offline
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it sounds like your dealer may be behind on some of your paperwork, they need to sort this out with bmwfs. just let them handle it and sit back.
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Old 04-20-2015, 04:22 PM
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Originally Posted by justinnum1 View Post
damn. good luck with your dog. i know what its like to take care of a sick dog.
Thanks Justin. She was at a place that does boarding and has "doggy daycare". The daycare is advertised as a playgroup for dogs. We dropped her off in the morning and picked her up in the evening It seemed like a good idea because or dog doesn't get to run and play with any other dogs. About 4 days after we picked her up she started getting sick.
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Old 04-20-2015, 04:57 PM
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Thanks Justin. She was at a place that does boarding and has "doggy daycare". The daycare is advertised as a playgroup for dogs. We dropped her off in the morning and picked her up in the evening It seemed like a good idea because or dog doesn't get to run and play with any other dogs. About 4 days after we picked her up she started getting sick.
damn, sounds like she caught something from another dog. My poodle has seizures, so i got to keep an eye on her. Got a dropcam for my house and it does a nice job of allowing me to see her and it has cloud recording.
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Old 04-20-2015, 05:05 PM
badreligion702 badreligion702 is online now
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Sounds like today just isn't your day. I hope the pup gets better soon, and the BMWFS and your dealer work out the issues it sounds like one or both of them caused.
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  #9  
Old 04-20-2015, 09:34 PM
Polite Canuck Polite Canuck is offline
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Originally Posted by Mykatie View Post
I took advantage of the Pull Ahead program on Saturday April 18th. Left same day with a new BMW. Today I received a bill from BMWFS. They want me to pay this months lease payment ( that was already done I am up to date with about a week or so left, so it was an "early" early return. On top of that they want me to the last 4 months on my lease. Then as a zinger they want me to pay a disposition fee even though I started another lease as part of the BMW offer. So much for being pleased with my experience. Tried calling my local BMW. Every person from CA, to sales manager , to Finance guy were unavailable. MY blood is boiling and my face is as red as an apple. Someone from my deal is supposed to call back.
I am sure it will work out but my dog is actually as sick as a dog. Pooping all over Took her to the vet. I really did not need this EXTRA ****.
Sorry to hear about your dog. Can't be fun for the poor thing or you.

As for the BMWFS thing, it took my dealer a week to submit the paperwork for my car to BMW Canada. What is strange though is how quickly they became aware of your lease return. Must be two different departments handling new leases/transfers and lease terminations.
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Old 04-20-2015, 11:03 PM
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Originally Posted by Mykatie View Post
I took advantage of the Pull Ahead program on Saturday April 18th. Left same day with a new BMW. Today I received a bill from BMWFS. They want me to pay this months lease payment ( that was already done I am up to date with about a week or so left, so it was an "early" early return. On top of that they want me to the last 4 months on my lease. Then as a zinger they want me to pay a disposition fee even though I started another lease as part of the BMW offer. So much for being pleased with my experience. Tried calling my local BMW. Every person from CA, to sales manager , to Finance guy were unavailable. MY blood is boiling and my face is as red as an apple. Someone from my deal is supposed to call back.
I am sure it will work out but my dog is actually as sick as a dog. Pooping all over Took her to the vet. I really did not need this EXTRA ****.
Stay cool. My experience with BMW Finance has been nothing but the best. As said in here, I'm sure it's a matter of 'paper work' catch-up. You've taken advantage of a 'legit' BMW program...don't worry.
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  #11  
Old 04-21-2015, 01:36 AM
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Originally Posted by Polite Canuck View Post
Sorry to hear about your dog. Can't be fun for the poor thing or you.

As for the BMWFS thing, it took my dealer a week to submit the paperwork for my car to BMW Canada. What is strange though is how quickly they became aware of your lease return. Must be two different departments handling new leases/transfers and lease terminations.
Exactly... so they know that the car was turned in and want right away the rest of the payments plus the disposition fee but they do not "know" the rest of the story.

It is very understandable to get mad when you realize that they know only what is convenient for them.
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Old 04-21-2015, 08:45 AM
namelessman namelessman is offline
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My guess is BMWFS needs to transfer funds among their bank accounts to properly unroll the early lease return and then fund the new lease, and the movement of funds/money probably is not as optimal as customers would prefer.
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  #13  
Old 04-21-2015, 09:19 AM
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I understand but for such a well oiled machine, can't they check in house before they burst the customer's bubble?
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Old 04-21-2015, 10:31 AM
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fl_cyclist fl_cyclist is offline
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Pretty odd unless the CA screwed up. When I did mine everything had to come together prior to going into finance and signing the papers. So they checked the lease status, inspected the car, gave me the inspection verification and closed the lease. Then we we transacted the new lease. The only hiccup was the loyalty credit did not show up until later. I've done the 3mos pull ahead about 3 times and this time it was the 6mos pull ahead all of them went off just fine.

What I will say is BMWFS does not give you any leeway. In my first lease I did not know about the 3 mos pull ahead and after calculating mileage I looked to be over and bought some miles. Then I did the 3 mos pull ahead and I was under mileage w/o what I purchased. The miles I bought just went into BMWFS pocket. They gave me no credit, my CA tried but they would not budge even though I bought the miles just few weeks earlier. Now if I need to add miles I wait until the last possible moment to make sure they don't have a program pop up that would make it unnecessary.

Last edited by fl_cyclist; 04-21-2015 at 10:36 AM.
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Old 04-21-2015, 10:59 AM
rikwynn rikwynn is offline
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Pretty odd unless the CA screwed up. When I did mine everything had to come together prior to going into finance and signing the papers. So they checked the lease status, inspected the car, gave me the inspection verification and closed the lease. Then we we transacted the new lease. The only hiccup was the loyalty credit did not show up until later. I've done the 3mos pull ahead about 3 times and this time it was the 6mos pull ahead all of them went off just fine.

What I will say is BMWFS does not give you any leeway. In my first lease I did not know about the 3 mos pull ahead and after calculating mileage I looked to be over and bought some miles. Then I did the 3 mos pull ahead and I was under mileage w/o what I purchased. The miles I bought just went into BMWFS pocket. They gave me no credit, my CA tried but they would not budge even though I bought the miles just few weeks earlier. Now if I need to add miles I wait until the last possible moment to make sure they don't have a program pop up that would make it unnecessary.
Bummer. BMW took care of all of the details of my pull forward flawlessly. Ate the 6 payments. No mileage charge, no charge for the bent rims or the wear and tear. Took care of the half price wheel and tire insurance deal as advertised. Credited me back for the $750 insurance by reducing my first 3 payments just as the dealer said.
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Old 04-21-2015, 11:14 AM
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Bummer. BMW took care of all of the details of my pull forward flawlessly. Ate the 6 payments. No mileage charge, no charge for the bent rims or the wear and tear. Took care of the half price wheel and tire insurance deal as advertised. Credited me back for the $750 insurance by reducing my first 3 payments just as the dealer said.
I am not sure what that insurance credit is?
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Old 04-21-2015, 11:18 AM
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Bummer. BMW took care of all of the details of my pull forward flawlessly. Ate the 6 payments. No mileage charge, no charge for the bent rims or the wear and tear. Took care of the half price wheel and tire insurance deal as advertised. Credited me back for the $750 insurance by reducing my first 3 payments just as the dealer said.
whoa, what do you mean took care of the wheel and tire insurance plan???

Is there a way to get a prorated portion of that back?

I have the tire plan on my current 335
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Old 04-21-2015, 11:25 AM
namelessman namelessman is offline
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whoa, what do you mean took care of the wheel and tire insurance plan???

Is there a way to get a prorated portion of that back?

I have the tire plan on my current 335
Maybe it is in reference to 50% off MSRP of wheel+tire insurance on new lease?
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Old 04-21-2015, 11:31 AM
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Maybe it is in reference to 50% off MSRP of wheel+tire insurance on new lease?
probably, thought there is a way to get a prorated portion back, tho i guess since it is leased, i just wont pay the last 5 payments
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Old 04-21-2015, 12:55 PM
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Bummer. BMW took care of all of the details of my pull forward flawlessly. Ate the 6 payments. No mileage charge, no charge for the bent rims or the wear and tear. Took care of the half price wheel and tire insurance deal as advertised. Credited me back for the $750 insurance by reducing my first 3 payments just as the dealer said.
If there was already a good deal in place, where do they find room to eat well over $1,000? I hear great deals like this and wonder how these dealerships stay in business.
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Old 04-21-2015, 02:55 PM
gmagill10 gmagill10 is offline
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If there was already a good deal in place, where do they find room to eat well over $1,000? I hear great deals like this and wonder how these dealerships stay in business.
Well bmwna is eating the money, not the dealership.
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Old 04-21-2015, 03:18 PM
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Well bmwna is eating the money, not the dealership.
I completely understand that (Actually BMWFS on the lease portion), but in the case of the damage to car BMWFS will collect any fees that were assessed by the inspector upon return. If person leasing is not paying it the dealer is, no?
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Old 04-21-2015, 04:01 PM
namelessman namelessman is offline
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If there was already a good deal in place, where do they find room to eat well over $1,000? I hear great deals like this and wonder how these dealerships stay in business.
As far as 6 months of pull ahead, my understanding is that the amount of depreciation paid in the first 30 months does align with the 30-month residuals from BMWFS. In other words, by returning the lease 6 months early, BMWFS also gets a car with more residuals than at 36-month lease end. BMWFS cannot pull ahead more than 6 months as the amount of depreciation paid by lessee is not enough.

Others are probably correct that the dealers do not lose money in such deals.
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Old 04-21-2015, 04:06 PM
namelessman namelessman is offline
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I completely understand that (Actually BMWFS on the lease portion), but in the case of the damage to car BMWFS will collect any fees that were assessed by the inspector upon return. If person leasing is not paying it the dealer is, no?
It depends on how much is made on the new lease, e.g. if 50% off is on a $5k tire and wheel insurance that is still lots of profits to cover the lease return. Or the new lease may have markups on MF and bank fees.
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Old 04-21-2015, 04:52 PM
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It depends on how much is made on the new lease, e.g. if 50% off is on a $5k tire and wheel insurance that is still lots of profits to cover the lease return. Or the new lease may have markups on MF and bank fees.
Isn't the MF standard and set by BMWFS? If it's marked up it's all on the dealers end and not a great deal, so I can see the room for some give back.
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