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F10 / F11 (2011 - Current)
The new chapter in the highly successful story of the BMW 5 Series Sedan (F10) and wagon (F11)

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  #1  
Old 02-02-2014, 07:10 AM
binary62 binary62 is offline
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Location: Cheshire
 
Join Date: Feb 2014
Posts: 2
Mein Auto: F11 525d
525d service intervals

So my car had it's first service, at 13,000 mile and 8 months old, I purchased it at 23,000 miles and it said it was due at 26,000 miles. I took it into my dealer and said there must be something wrong if it is asking for it's services so soon.
Their reply to this was that the issue was due to driving style which had caused it to need servicing early, as I had only done a handful of mile at this stage I couldn't really argue.
So I booked the car in for service at the end of Jan when it had reached the 26,000 mile having driven it myself for a little over 3,000 gently driven miles.
When I went to pick the car up the first thing I checked was when the next service was due and lo and behold the car says 2 years or 13,000 miles. I immediately complained to my service adviser who spoke to the service manager and he has said he will take it up with BMW technical service.

My assumption is that there must be something wrong with the CBS system when it is asking for a service at 13,000 miles regardless of driving style.

However, I desperately need some evidence to back this up and was wondering if there are any f10/f11 525d (2.0 twin turbo version) who could share their service information.
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  #2  
Old 02-02-2014, 08:30 AM
Alex75 Alex75 is online now
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Location: Belgium
 
Join Date: Jul 2013
Posts: 181
Mein Auto: 2012 F11 520dT
Welcome to the forum.

I'm not sure you'll find a lot of 525d members here, but I am close with my 2012 520d Touring F11.
I purchased my car new and still need to have the first service done. When new the CBS estimated first service at 27000 km or 2 year anniversary. The car has now about 22000 km (about 14000 miles), and estimates service at about 25000 km or 2 year anniversary.

It seems my car will do a bit more miles between services. No idea why. Maybe driving style, or if you have AdBlue it may want to come in earlier?
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  #3  
Old 02-03-2014, 12:49 PM
peds8045 peds8045 is offline
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Location: Telford UK
 
Join Date: Jun 2008
Posts: 5
Mein Auto: BMW 645ci and 118d
I just bought a 2010 525d and the oil change service is 30000 Miles. Apparently they use a new type of synthetic oil that is long life.
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  #4  
Old 02-03-2014, 01:48 PM
binary62 binary62 is offline
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Location: Cheshire
 
Join Date: Feb 2014
Posts: 2
Mein Auto: F11 525d
Guys thanks for your replies, had a call from the dealer today and the car is booked in in 2weeks for reprogramming, hopefully thus will sort it
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