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X5 E70 (2007 - 2013)
E70 BMW X5 produced between 2007 and 2013. Discuss the E70 X5 with other BMW owners here.

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  #1  
Old 11-13-2012, 03:25 AM
ductman's Avatar
ductman ductman is offline
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Location: Eastern Pa
 
Join Date: Dec 2011
Posts: 776
Mein Auto: 2011 X5 35D /2011 M37X
Is this what dealer service dept expects ?

Does the typical BMW service department expect the following :

1. Customer knows absolutely nothing.
2. Customer never ever opens the hood to check on the service work.
3. Customer just accepts that whatever work was done was correct.

Is this your profile ?

I just received mine back , am I asking too much for the following :

1. Oil was overfilled as over fill warning went off, I did confirm it was overfilled
by the dipstick, not a sensor issue
2. Oil service was done early ( approx 5000 to go) since it was in for software
reprogramming ( they were kind enough to do this ) however this would have been
the 3rd service ( should have changed fuel filter along with cabin and air filters )
3. Coolant resovoir was overfilled above max AGAIN, had to use a turkey baster
to remove some ( coolant level was perfect before service )
4. Had to clean off the remainder DEF fluid again.

I only mentioned obviously the oil being overfilled, still awaiting an answer about
the items that should have been done with the 3rd service, only response I receive
are blank stares, oh by the way when I went to pick up the vehicle they could not find
the key Had to come back the next day after they found it. Time for a new
dealer ????
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  #2  
Old 11-13-2012, 10:33 AM
xian66369 xian66369 is offline
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Location: NJ, NY
 
Join Date: Jan 2010
Posts: 46
Mein Auto: X5 3.5D
Itís time to change. Definitely
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  #3  
Old 11-13-2012, 01:00 PM
BeamerandBimmer BeamerandBimmer is offline
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Location: Maryland
 
Join Date: Nov 2012
Posts: 107
Mein Auto: X5 50i M-Sport PP, 135i
Run!
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  #4  
Old 11-13-2012, 06:08 PM
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AutoUnion AutoUnion is online now
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Location: New England
 
Join Date: Apr 2005
Posts: 5,154
Mein Auto: German
Looks like you need a new dealer. I have zero issues at my dealer
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