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BMW Motorcycles (aka Beemers) and the Competition
Have an interest in BMW motorcycles or just motorcycles in general? Discuss the line of BMW motorcycles and how they may compare to the rest of the competition in this forum!

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  #1  
Old 11-15-2012, 09:17 PM
maddrama maddrama is offline
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Location: Philadelphia
 
Join Date: Nov 2012
Posts: 27
Mein Auto: 2013 HP4 "Competition"
NO WARRANTY for HP4

Thanks to KarlB for shedding some light on this warranty issue with the S1000R/HP4. I contacted the BMW NA Rep about the warranty on the HP4 if you install the Akrapovic Race kit exhaust, ECU, and code. Here is the reply I received

"When you buy the full track exhaust including the programming code your bike will be put into a manual warranty authorization status. If a turn signal fails no big deal. If there is an engine failure there could be a problem. The exhaust carries no warranty."

Problem? after spending over 30K I should have no problems....I can understand issuing a manual warranty on it if you use the calibration tool. That allows you to manually change the map which could in turn could cause problems. It should not be the case for purchasing the exhaust, ECU, and a code that BMW programs and distributes themselves. Basically they are saying "Its our electrical product and programing BUT, were not 100% sure if the bike is going to stay together." I have never heard of anything like this.

And to add insult to injury they have no problem retaining a full warranty if you use an Akrapovic with a PCV or Bazzaz system.

Thanks again KarlB, I appreciate the info.
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2009 Repsol
2013 S1000RR HP4 "Competition"
Wanna see something really fast.... http://s281.photobucket.com/albums/k...0Passhires.mp4
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  #2  
Old 11-21-2012, 05:02 AM
KarlB KarlB is offline
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Location: Crockett,tx
 
Join Date: Nov 2004
Posts: 881
Mein Auto: 11 335d,08 K12GT,10 S1000
strange isnt it, my 2010 S1000RR had its engine go pop at approx 2700 miles, it has a full Akro PCV /auto tune, block off plates and air filters, while it took BMW 2 weeks to decide if it was covered or not in the end they covered it and I got a whole new engine. the early 2010s had some cam issues and mine was right in the middle of the production dates for the failure. in researching the failure is where I learned of the warranty stance on the competition kit.

as much as I would like to have the "BMW kit" to me it is better to go the after market route and let BMW try to meet the burden of proof to void the warranty if there is an issue rather than to buy the oem equip and agree to it being possibly compromised up front.
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11 335d
2010 S1000RR
08 K1200GT
08 WR250R
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  #3  
Old 11-21-2012, 12:28 PM
maddrama maddrama is offline
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Location: Philadelphia
 
Join Date: Nov 2012
Posts: 27
Mein Auto: 2013 HP4 "Competition"
Yeah I'll probably go that way after the break in period..... It's just absolutely ridiculous.....
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2009 Repsol
2013 S1000RR HP4 "Competition"
Wanna see something really fast.... http://s281.photobucket.com/albums/k...0Passhires.mp4
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  #4  
Old 11-30-2012, 07:42 PM
maddrama maddrama is offline
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Location: Philadelphia
 
Join Date: Nov 2012
Posts: 27
Mein Auto: 2013 HP4 "Competition"
Ok... so 2 weeks of calls to BMW reps and got a call from the Top rep in charge. He told me that if I put the HP race kit on the warranty will only be not honored from abuse. He said redlining it for 5 minutes or rolling burnouts for a 1/4 of mile constitutes abuse. He assured me that it is very easy for them to tell EXACTLY what was going on when the bike failed. We can tell if its been on the track or not without even seeing the bike he said. They just need the ECU. I believe that, makes sense, and thats how it should be. So looks like I can get the race kit and control unit....
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2009 Repsol
2013 S1000RR HP4 "Competition"
Wanna see something really fast.... http://s281.photobucket.com/albums/k...0Passhires.mp4
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