Is this a valid lemon claim?

I have documented every single trip to BMW service for the car in painstaking detail. Have sent all that to BMW NA.

Thanks a lot for you help btw...It has made my resolve stronger.

Good luck and please let us know how this works out for you!

Followup: BMW agreed to replace my car. I pretty much followed jmfan's advice and wrote courteous but firm emails. The outcome was the same as his.

BMW has earned my lifelong loyalty. I already loved their cars (both my cars are BMWs) and now the company (IMO) has behaved in a very honorable manner. What more can one ask for?

Really glad to hear it all worked out for you!

I know the buyback process is frustrating with all the uncertainty and time it takes to bring to a close, especially when you’re upset about laying down really good money for a car that did not bring satisfaction.

Your result is yet another positive experience with BMW’s exceptional customer service. As I have said before, I do not know many companies that stand behind their products the way BMW does.

Originally Posted by Gurud

The car has been repaired at a facility other than the dealer. BMW has a service center nearby.

They verified the original problem and did all the subsequent repairs. The service manager there is well aware of the issue.

Rattles would significantly impact "safety or value" on a car costing % 50k plus. That is how most lemon law statutes read