Welcome to Bimmerfest -- The #1 Online Community for BMW related information! Please enjoy the discussion forums below and share your experiences with the 200,000 current, new and past BMW owners. The forums are broken out by car model and into other special interest sections such as BMW European Delivery and a special forum to voice your questions to the many BMW dealers on the site to assist our members!

Please follow the links below to help get you started!

Go Back   Bimmerfest - BMW Forums > BMW Model Discussions > 5 Series > F10 / F11 (2011 - Current)
Reload this Page BMW "Teleservice"
Register FAQ Members List Social Groups Calendar Search Today's Posts Mark Forums Read

Notices

F10 / F11 (2011 - Current)
The new chapter in the highly successful story of the BMW 5 Series Sedan (F10) and wagon (F11)

Reply
 
Thread Tools Display Modes
  #1  
Old 12-04-2012, 08:30 PM
dbs600 dbs600 is offline
Officially Welcomed to the 'Fest
Location: New York, NY
  
Join Date: Apr 2010
Posts: 1,634
Mein Auto: 2011 750LXi Individual
View My Garage
BMW "Teleservice"
What is "Teleservice" all about? I found this screen on my iDrive system, but haven't scheduled any service visits.

Why is the car interacting with BMW on its own, what information is being given and what can change – programing-wise – without our knowledge?
Attached Thumbnails
Click image for larger version Name: photo.JPG Views: 99 Size: 99.6 KB ID: 352008  
Reply With Quote
  #2  
Old 12-04-2012, 08:36 PM
AutoUnion's Avatar
AutoUnion AutoUnion is online now
Officially Welcomed to the 'Fest
Location: New England
  
Join Date: Apr 2011
Posts: 4,003
Mein Auto: '11 X5d
View My Garage
http://www.bmw.com/com/en/owners/ser...ces/index.html

I don't think it has ever worked for me though. Car has never emailed me nor has my dealer called me because the car told them to.
__________________
2011 BMW X5 xDrive 35d Vermillion Red Metallic/Black Nevada Leather
Options: ZCW, ZPP, ZRC, ZTP, 300, 386, 496, 4AB, 6FL, Combox, LED Coronas. 04/11 Production
Reply With Quote
  #3  
Old 12-05-2012, 05:24 AM
Needsdecaf's Avatar
Needsdecaf Needsdecaf is offline
Everything's Bigger in TX
Location: The Woodlands, TX
  
Join Date: Sep 2006
Posts: 6,478
Mein Auto: 2011 535i
View My Garage
Quote:
Originally Posted by AutoUnion View Post
http://www.bmw.com/com/en/owners/ser...ces/index.html

I don't think it has ever worked for me though. Car has never emailed me nor has my dealer called me because the car told them to.
Mine definitely has. Twice. I've gotten an email from my dealer saying "your BMW 535 has indicated to us that it's ready for it's regular service. Please call us to schedule".

It's creepy.
__________________
2011 535i
Sophisto Grau / Oyster - Black Nappa, Anthracite Wood
ZAV, ZCV, ZCW, ZDA, ZDH, ZPP, ZP2, ZSP

Mods - M5 Grilles, BMWPedals Black Anodized

Heaven is where the police are British, the cooks are French, the cars are German, the lovers are Italian and it is all organised by the Swiss.

Hell is where the police are German, the cooks are English, the cars are French, the lovers are Swiss, and it is all organised by the Italians
Reply With Quote
  #4  
Old 12-05-2012, 08:50 AM
dbs600 dbs600 is offline
Officially Welcomed to the 'Fest
Location: New York, NY
  
Join Date: Apr 2010
Posts: 1,634
Mein Auto: 2011 750LXi Individual
View My Garage
Hmm. Strange; I've never received and e-mail or call concerning servicing either. How would it know which dealer I would use anyway...
Reply With Quote
  #5  
Old 12-05-2012, 08:51 AM
dbs600 dbs600 is offline
Officially Welcomed to the 'Fest
Location: New York, NY
  
Join Date: Apr 2010
Posts: 1,634
Mein Auto: 2011 750LXi Individual
View My Garage
But can definitely see it being creepy!
Last edited by dbs600; 12-05-2012 at 08:52 AM.
Reply With Quote
  #6  
Old 12-05-2012, 11:19 AM
snj1013 snj1013 is offline
Officially Welcomed to the 'Fest
Location: Houston, TX
  
Join Date: Jul 2011
Posts: 296
Mein Auto: 2011 528i
View My Garage
I just got an email Monday from the dealer indicating my car told them that it was time for Service.
Reply With Quote
  #7  
Old 12-05-2012, 11:47 AM
miamiboyca's Avatar
miamiboyca miamiboyca is offline
Officially Welcomed to the 'Fest
Location: Dallas, TX
  
Join Date: Jun 2012
Posts: 1,550
Mein Auto: F10 6MT
View My Garage
Quote:
Originally Posted by dbs600 View Post
Hmm. S How would it know which dealer I would use anyway...
I don't think it does... it generates an email and then you call the dealer. I think otehrwise it would default to dealer of purchase.

I used to get emails from my purchase dealer 500 miles away.
__________________
2013 535i Space Grey, Biege, M-SPort, Premium, Tech, Cold Weather, Luxury Seating, PDC, 6MT ED-10/11/2012 - PCD Redelivery-12/14/12
Reply With Quote
  #8  
Old 12-05-2012, 12:56 PM
snj1013 snj1013 is offline
Officially Welcomed to the 'Fest
Location: Houston, TX
  
Join Date: Jul 2011
Posts: 296
Mein Auto: 2011 528i
View My Garage
Quote:
Originally Posted by miamiboyca View Post
I don't think it does... it generates an email and then you call the dealer. I think otehrwise it would default to dealer of purchase.

I used to get emails from my purchase dealer 500 miles away.
The email I received prompted my to make an appointment at BMW of Peoria where I purchased the car. I live 1000 miles away and I have taken my car to BMW of North Houston since I've owned it. I have also set up an account on BMW's website and have BMW of North Houston as my preferred dealer so it must have something to do with where the car was originally purchased or registered.
Reply With Quote
Reply

Bookmarks

« Previous Thread | Next Thread »

Forum Navigation
Go Back   Bimmerfest - BMW Forums > BMW Model Discussions > 5 Series > F10 / F11 (2011 - Current)
Reload this Page BMW "Teleservice"
Today's Posts Search
Thread Tools
Display Modes
Linear Mode Linear Mode

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump




All times are GMT -7. The time now is 05:50 PM.

Advertise with bimmerfest.com - Contact Us - Bimmerfest - Bringing The BMW Community Together - Archive - Privacy Statement - Top

Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2013, vBulletin Solutions, Inc.
© 2001-2011 performanceIX, Inc. All Rights Reserved .: guidelines .:. privacy .:. terms

E46Fanatics BMW Forum E9XFanatics BMW Forum