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F10 / F11 (2011 - Current)
The new chapter in the highly successful story of the BMW 5 Series Sedan (F10) and wagon (F11)

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  #1  
Old 12-23-2012, 12:25 PM
WineCountry WineCountry is offline
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Location: San Francisco, CA
 
Join Date: Aug 2011
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Mein Auto: 135i Coupe
Unhappy 550 rough start/struggling to start

So I know that the new engines in the 5 all tend to be a bit loud a startup, and many on the forums talk about how they almost sound like a diesel from a cold start, but our 2012 550i has been developing a problem over the last couple months where it now takes 3-5 long seconds to start the engine, this time increases as the months go on. The whole time the ignition just screams bloody murder and the tac desperately and pathetically jumps around and climbs to the 750-1000rpm mark (rarely able to make it over). Sometimes it just flat won't start. The problem is amplified by cold weather and cold starts, but it's always present a little bit even at warm starts. It's been to the dealer several times where they "can't duplicate the problem" or... my favorite... "this is normal". I captured it on video this morning (in two separate recordings outside and inside the car). This wasn't a "true" cold start, as it was driven several hours ago, but enough to let the engine temp drop significantly and produce the problem to the degree that I could record it. Sorry for the poor video quality. The one of the tac shows how it struggles to climb up to idle, the outside is just blurry recording of the wheel well where you hear the motor most prominently. Any thoughts?!

https://docs.google.com/open?id=0B6V...V90bWlnNFhsTHc

https://docs.google.com/open?id=0B6V...lUzdmtFdkhNT2s
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  #2  
Old 12-23-2012, 03:25 PM
jim165 jim165 is offline
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High Pressure Fuel Pump going out?
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  #3  
Old 12-23-2012, 05:26 PM
ihumphrey ihumphrey is offline
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I think it might be the low pressure fuel pump...I think someone posted something on this a few months back...
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  #4  
Old 12-25-2012, 05:06 PM
lindros2 lindros2 is offline
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Mein Auto: BMW
HPFP. Had mine replaced. Took 2 trips - there is no specific code for the failure, so you have to push the topic.
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  #5  
Old 12-26-2012, 06:16 PM
WineCountry WineCountry is offline
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Location: San Francisco, CA
 
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Thanks guys, really appreciate it. Am in touch with the dealer this week and going to push the issue! It amazes me sometimes, the car literally won't start in front of them and they look you straight in the face and tell you it's normal. So ridiculous...
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2012 650i
2013 X5M
2009 135i- Sold
2012 550i
2008 650i Convertible- Sold
2007 550i- Sold
2006 750i- Sold
2004 545i- Returned/Lemon Law
2001 330ci- Sold
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  #6  
Old 01-05-2013, 05:36 PM
WineCountry WineCountry is offline
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Location: San Francisco, CA
 
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Mein Auto: 135i Coupe
The dealer has had the car all week. They said they finally found the issue- 8 faulty fuel injectors. Will see if that's the case when I pick it up next week :-/
Thanks for your help, as they definitely took me more serious when I told them I'd heard from other owners what it could be...
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2012 650i
2013 X5M
2009 135i- Sold
2012 550i
2008 650i Convertible- Sold
2007 550i- Sold
2006 750i- Sold
2004 545i- Returned/Lemon Law
2001 330ci- Sold
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  #7  
Old 01-09-2013, 09:40 AM
Anonimac Anonimac is offline
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I have the same issue on a recently acquired 2011 550i but haven't taken it in yet. I really don't like the "rate" off issues i'm experiencing in just the first few days of ownership and hope this isn't an omen for the rest of the my time with the car. A few of my issues...

- Blown passenger door speaker (previous owner must have done it, it was like that first time i fired up the audio)
- No second remote (need to get a new one ordered)
- Cigarette lighter plugs don't work...turns out i had a blown #54 fuse, which i replaced and figured it fixed my problem, but it only fixed cupholder one...armrest still out, and i'm assuming potentially others as well. Apparently there are 6-8 fuses associated with this.
- Rough/struggling start just like you. Will see what dealership says when i take it in.
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  #8  
Old 01-09-2013, 10:14 AM
jjsC6 jjsC6 is offline
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My car has never experience any sort of start up problems or roughness. Sorry to hear of your issues and hope they get fixed to your satisfaction.
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  #9  
Old 01-09-2013, 10:28 AM
harrisfb harrisfb is offline
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Same issue here, rough start. Developed within the last 2-3 weeks, before that it was very smooth and quick to start. Car was due for oil so I was taking it in anyway. S.A. said it was a fuel injector. They replaced all 8. I should have it back today, let you know if that fixes it.
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  #10  
Old 01-10-2013, 07:22 AM
harrisfb harrisfb is offline
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Unfortunately they crashed my cars computer on an update. So it will be a day or two before I get it back and see if the fuel injectors fixed the issue.
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Last edited by harrisfb; 01-10-2013 at 09:24 AM.
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  #11  
Old 01-10-2013, 07:24 PM
djsilo djsilo is offline
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@WineCountry, how many miles did you have on your car when this happened?
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  #12  
Old 01-10-2013, 07:29 PM
harrisfb harrisfb is offline
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Got my car back tonight. The fuel injector replacement seems to have done the trick. It starts right up quickly and as smooth as can be. FYI I was at 10,700 miles when this started.
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  #13  
Old 01-10-2013, 08:11 PM
1973BMW 1973BMW is offline
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By this time we should all know that it's the fuel injectors. My service guy at the dealership, after I brought it in now, numerous times for engine problems has been shaking his head and telling me it's the fuel injectors.....on all V8's. 5, 6 and 7's. I have a 2011 550ix Sport with Dinan 2.

This is known to BMW and they let us all drive around like idiots, waiting for our engines to fail when we're 200 miles from home, instead of a few minutes from the dealer, as most of you have been. Wait. You're going to start reading about guys having their cars towed in from hundreds of miles away, with business meetings wrecked or vacations ruined. It's coming. There's no way it won't.

My last failure was on the freeway, going 75 mph when the the engine light went on and it started "missing" like it was on 4 cylinders. I thought "screw it, I'm driving this thing in, and if it blows up, they can have it."

Nobody has been a bigger supporter of BMW (since 1973) then me. When people ask me what car they should look at, I tell them that they should read the car magazines, and they'll see that BMW is the benchmark, all other cars are judged by. That's over. When they do comparison tests now, BMW usually come in 3rd out of Audi and Mercedes. There's a reason for that. THEY DON'T CARE ABOUT THEIR CUSTOMERS.

First they put on those junk run flat tires. Then they have a major flaw with their fuel injectors and refuse to do anything about it until the customer DEMANDS it. They outright look us in the eye and lie to us.

Do I sound pissed? I am. I NEVER thought I'd drive anything but a BMW for the rest of my life. That's over. They obviously don't care about their customers. Why should I spend my hard earned dollars ($70,000) on one their defective products.

I'm actively trying to find a way out of my one remaining year on my lease. I'm looking at the Audi S7. For those of you on the fence about whether to buy or lease a v8 BMW, I'd be thinking seriously about looking elsewhere.
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  #14  
Old 01-10-2013, 08:21 PM
1973BMW 1973BMW is offline
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To you, Wine Country, they had your car for a week to find out it was 8 fuel injectors? That's what I'm talking about. They KNOW it's the fuel injectors. They knew the minute you drove it in and told them the issue. It's outrageous that they treat customers who pay serious money for these cars like they're dolts. They looked you in the eye and lied to you. Do you think my service rep is the only one who knows the problem is appearing on all V8's? They ALL know. Memos have gone around to all dealers. More so then the problems with my car bothering me is the fact that they're treating me (and you) like someone they can scam. I'm done with them. They are certainly not the only game in town.
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  #15  
Old 01-14-2013, 11:12 AM
harrisfb harrisfb is offline
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Mein Auto: 2012 550i MSport 6MT
I put about 40 miles on my car since I picked it up Thursday night. Unfortunately on Sunday it popped a drivetrain malfunction again...and felt as if it was not running on all 8 cylinders. So I brought it back this morning and I am in a loaner again. At least this time it is a 2013 F30 with 100 miles on it. I have been wanting to try out an F30 for a bit and I have to say I am very impressed with it as compared to my old E90. Yeah I am upset about my 550 not working after giving it to them for the majority of last week, but there is not a whole lot I can do about it. It worked flawlessly for the first 10K miles, and I am sure it will continue to be great just as soon as they figure out the fuel injector issues that it is currently having.
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  #16  
Old 01-14-2013, 01:18 PM
mfeferman mfeferman is offline
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I'm in the same boat. I've apparently had all of my injectors replaced and am still having an issue (just discovered last night when the extended-cranking started again). I'm hesitating contacting the dealer, so that I can decide the proper way-forward.

2011 - 550i (with old entertainment system )
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  #17  
Old 01-14-2013, 01:19 PM
mfeferman mfeferman is offline
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By the way, I had an E90 with the Performance package (as the loaner last week) and loved driving that thing. It was amazing. Wish my 550 drove that way.
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  #18  
Old 01-14-2013, 03:38 PM
harrisfb harrisfb is offline
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Location: Philadelphia, PA
 
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Mein Auto: 2012 550i MSport 6MT
My S.A. seemed fairly upfront about it. He said the fuel injectors are a bit temperamental and can be damaged easily if not installed correctly. In fact when they did all 8 last week and went out on a test drive one failed and they have to replace it again.

Hopefully it is just a defective or improperly installed injector and they will fix the issue. But if there is something else causing them to fail, I hope they actually find it and fix it instead of just tossing a new injector(s) in and hoping it does not fail.

They really need to do an extended test drive before they hand it back to me...a real drive like I would drive it....like it is stolen. I don't want to go another 40 miles only to have it fail again.

I am expecting it will be back to me tomorrow unless they find a root cause for the injector failures...I have an appointment to have my DinanS3 put back on for Thursday, so they need to hurry up!
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  #19  
Old 01-14-2013, 07:00 PM
1973BMW 1973BMW is offline
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So you drive a $70,000 car for 10,000 miles, install new software to make it respond better, and get "drivetrain malfunction" lights on your dash as the car begins to sputter and buck down the road and you're sure it'll be fine? Why is that? Why is that acceptable to you? My take on it is if you're smart enough to earn the money to buy a car like this you should be smart enough to know when you're in for a serious problem. These cars are CRAP. I'm willing to bet I've been driving BMW's far longer than almost anyone on this message board. I had a new 1973 BMW 2002 when people didn't know what it was. I've been their biggest fan. I raced a 2002 for 2 years in club racing. This car (the 550ix Sport) is not fit to be compared to the many BMW's I've owned over the years. It's not just my problems. It's all of your problems that I'm reading about.

It's time for those of you who care about this brand to do something. I've contacted BMW. They've responded through my dealer by requesting that I bring my car in and leave it so that they can go over it and fix anything that needs to be done. Unfortunately they can't fix the lack of steering feel and the fact that it handles like a boat. Sure it's fast. So is a Mustang or a Chevy Camaro. Or a Jeep Grand Cherokee Hemi. Big deal. It's a BMW. It should handle and feel like a BMW. It doesn't.... and those of you who have driven the great ones over the years should know it. Those of you who are new to the brand will have to take my word for it. BMW used to be one hell of a car. They didn't call it The Ultimate Driving Machine for nothing. It's just that they shouldn't call it that now.
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  #20  
Old 01-14-2013, 07:32 PM
harrisfb harrisfb is offline
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1973BMW, I understand completely that you are dissatisfied and downright mad that your car is not living up to standards. You have every right to be angry at your Dealer/S.A. for being unhelpful and dishonest. However that is not the case with all of us.

Seriously your angry rants on multiple threads is getting annoying. How about giving it a rest, or even better focus this warranted anger on BMW North America who can actually do something to help you.

Complaining on multiple threads on Bimmerfest is not going to do anything.

Incidentally the issue with my car was a spark plug, something that can and does fail on any car...$80k or otherwise. I guess I should count myself as fortunate that I have a reliable dealer with quick turn arounds. But if you don't have a dealer you can count on you should absolutely report it to BMW North America.
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  #21  
Old 03-11-2013, 11:47 PM
WineCountry WineCountry is offline
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Location: San Francisco, CA
 
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Mein Auto: 135i Coupe
Quote:
Originally Posted by djsilo View Post
@WineCountry, how many miles did you have on your car when this happened?
Sorry I just saw this, lost my Bimmerfest App on my new phone. Anyway car had 15k miles on it when it started rough idle. Definitely fixed the problem when they replaced the injectors
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2015 M6GC -ED Sept 24
2012 650i
2013 X5M
2009 135i- Sold
2012 550i
2008 650i Convertible- Sold
2007 550i- Sold
2006 750i- Sold
2004 545i- Returned/Lemon Law
2001 330ci- Sold
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