teleservice software update 2013 550 with Connected Drive
I have a 2013 550xi with Connected Drive service. The Idrive is calling for a software update and provides 2 options - 1) USB and 2) Teleservice. However, the Teleservice option is not available (greyed out). My dealer says you cannot perform a software update with teleservice although the BMW web site seems to indicate that you can. The dealer feels that the teleservice feature is only available to notify the owner of required service.
Is this service not yet available in the US?? Has anyone updated software with teleservice?? Is there some special setting that needs to be enabled by the dealer??
Is the USB update available on a website???
Any help would be appreciated.