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X5 E70 (2007 - 2013)
E70 BMW X5 produced between 2007 and 2013. Discuss the E70 X5 with other BMW owners here.

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  #1  
Old 01-06-2013, 09:17 PM
can.rules can.rules is offline
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2010 X5 35D -- Drive belt pulley bolt recall?

I got a letter about a recall on my 35D last week. Campaign 2012-396.
Something about the drive belt idler pulley bolt loosening. Did anybody else get this?

I wonder how urgent it is as I was hoping to avoid swinging by my dealership until my next service (likely in the spring).
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  #2  
Old 01-06-2013, 09:28 PM
ChuckGr ChuckGr is offline
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The problem with the bolt happens more in very cold weather. All of the initial reports were from Canada. Since you live there you should probably get it done soon. I live in San Diego so I will get it done before I go on a ski trip.

Chuck
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  #3  
Old 01-06-2013, 09:41 PM
ard ard is offline
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Everyone got it.

Worse thing that happens is you need to get towed in....
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  #4  
Old 01-06-2013, 10:04 PM
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gresch gresch is offline
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http://www.bimmerfest.com/forums/sho...ghlight=recall
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  #5  
Old 01-06-2013, 10:13 PM
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AutoUnion AutoUnion is offline
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Got it done last week. Took like 3-4 hours total.
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  #6  
Old 01-07-2013, 12:16 AM
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serge1 serge1 is offline
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Never got the letter. Hmm...
2011 35d.
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  #7  
Old 01-07-2013, 07:01 AM
jashearer jashearer is offline
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I didn't receive any notice yet, but I had mine done when I took it in for an oil change mid-december.

Mine also had a software update they had to install.

Jay
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  #8  
Old 01-07-2013, 07:10 AM
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Originally Posted by jashearer View Post
Mine also had a software update they had to install.

Jay
Yeah, there is some software update. I didn't have time to get it done last week because it was supposed to take a couple hours. Going back wednesday to do it.
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  #9  
Old 01-07-2013, 07:12 AM
jashearer jashearer is offline
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Allot plenty of time, they had to intall/re-install 3 times before mine took...

Jay
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  #10  
Old 01-07-2013, 07:48 AM
ard ard is offline
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You guys going to just let them update SW?

They said there was an update, I asked what it did- they could say, so I declined it. The SW is not a recall. AFAIK

A
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  #11  
Old 01-07-2013, 07:52 AM
jashearer jashearer is offline
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I asked, service tech said it was for the pump between the secondary DEF resevoir and the active tank, said it wasn't reading levels properly and wouldn't fill the active tank in some circumstances.

It seemed like a detailed enough explanation that I didn't ask for anything in writing to confirm. They also agreed to program my trailer hitch that I added a couple months ago at home, so I took the opportunity

Jay
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  #12  
Old 01-07-2013, 08:23 AM
Marwan Marwan is offline
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Quote:
Originally Posted by jashearer View Post
I asked, service tech said it was for the pump between the secondary DEF resevoir and the active tank, said it wasn't reading levels properly and wouldn't fill the active tank in some circumstances...

Jay
Sounds like an important fix, if that's really what the SW upgrade is about. I also did not get the SW upgrade when I took my car for the recall (they didn't have the software)... Does the explanation above sound right to the gurus here?
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Last edited by Marwan; 01-07-2013 at 08:24 AM.
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  #13  
Old 01-07-2013, 10:04 AM
tcfila tcfila is offline
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Worse thing that happens is you need to get towed in....
I've done that twice...not recommended
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  #14  
Old 01-07-2013, 04:15 PM
kkratochvil kkratochvil is offline
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Originally Posted by Marwan View Post
Sounds like an important fix, if that's really what the SW upgrade is about. I also did not get the SW upgrade when I took my car for the recall (they didn't have the software)... Does the explanation above sound right to the gurus here?
Mine was in 2 weeks ago for service. I got the alternator pulley recall done, but got the same story on the SW update. They didn't have it yet.
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  #15  
Old 01-07-2013, 04:36 PM
JimS 135i X5d JimS 135i X5d is offline
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I never received the notice but I just had both the idler pulley bolt and a the software recall performed on January 31st. My understanding was they downloaded the software so I am not sure why they would say they do not have it. I assume when thy stated it needed to be downloaded it was retrieved from a BMW server and not a disk or flash drive they has on site. When I asked what the software update entailed I basically got some hand waving but not a specific list of items the software patch addressed.

Anyone know what know issues were addressed?
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  #16  
Old 01-07-2013, 04:51 PM
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ndabunka ndabunka is offline
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I never got a letter on the alternator pulley bolt but DID have the dealership do the work under warranty back in December. I don't think there was any software update available at the time because the issue of updating it never came up. Is this SW also a recall? Is it a new one that may explain why most of us are unaware of it?
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  #17  
Old 01-07-2013, 05:41 PM
JimS 135i X5d JimS 135i X5d is offline
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Quote:
Originally Posted by ndabunka View Post
I never got a letter on the alternator pulley bolt but DID have the dealership do the work under warranty back in December. I don't think there was any software update available at the time because the issue of updating it never came up. Is this SW also a recall? Is it a new one that may explain why most of us are unaware of it?
It was listed as a the cause: campaign on the work order just like the idler pulley. It also states performed campaign for vehicle. It lists 0013130200 B13 04 12 program with 2.48.2 on the work order as well.
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  #18  
Old 01-08-2013, 10:38 AM
ard ard is offline
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FYI- A 'campaign' is not the same as a 'recall'


A recall is issued when a MFG must proactively notify owners of a safety defect. Manufactures are allowed to perform 'field corrective actions' (lot of names) to fix issues, as long as the underlying failure will not result in an unsafe car.
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  #19  
Old 01-08-2013, 11:23 AM
vruss7 vruss7 is offline
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Got mine done before Xmas and was told about it from Service Rep. Bolt could come loose and loss of power steering would occur. Took about an hour and mechanic said bolt was loose. Interssting BMW was not planning to notify owners till Jan 2013.
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  #20  
Old 01-08-2013, 07:02 PM
henrycyao henrycyao is offline
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Originally Posted by vruss7 View Post
Got mine done before Xmas and was told about it from Service Rep. Bolt could come loose and loss of power steering would occur. Took about an hour and mechanic said bolt was loose. Interssting BMW was not planning to notify owners till Jan 2013.
I got my notification in December. My local dealer won't start the recall repair until February. So I am waiting until Feb. 1st. I am not worried. Northern California does not get that cold.
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  #21  
Old 01-09-2013, 11:18 PM
yikes98 yikes98 is offline
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Quote:
Originally Posted by ard View Post
Everyone got it.

Worse thing that happens is you need to get towed in....
Not quite, having to rent a POS leftover car in SFO at the last minute on a sunday, then having to drive back 250 miles in that POS home while BMW SFO fixed it. Then having to meet the tow truck half way a week later to get the vehicle back because BMW NA would only pay for the tow about half the distance. Then finding out a year later (i.e. December '12) from my SA its finally recalled. Been there done that, don't need no stinking recall but I'll have a
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  #22  
Old 01-10-2013, 12:32 PM
ard ard is offline
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Originally Posted by yikes98 View Post
Not quite, having to rent a POS leftover car in SFO at the last minute on a sunday, then having to drive back 250 miles in that POS home while BMW SFO fixed it. Then having to meet the tow truck half way a week later to get the vehicle back because BMW NA would only pay for the tow about half the distance. Then finding out a year later (i.e. December '12) from my SA its finally recalled. Been there done that, don't need no stinking recall but I'll have a
You had a mounting bolt break, not the pully bolt...correct?

You still need to do the recall.

But yes, WHERE you 'get towed in from' can be a PITA....
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  #23  
Old 01-10-2013, 04:30 PM
can.rules can.rules is offline
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I had it done yesterday. I left the car at the shop for the day but they claimed it was done by noon.

Thanks all for your advice.
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  #24  
Old 01-10-2013, 08:09 PM
yikes98 yikes98 is offline
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Originally Posted by ard View Post
You had a mounting bolt break, not the pully bolt...correct?

You still need to do the recall.

But yes, WHERE you 'get towed in from' can be a PITA....
Oh but yes it was the idler pulley bolt, no alternator, no power steering. The pulley was lucky found on the underbody panel, half of the bolt in the bolt hole and the other half maybe somewhere on the streets of san francisco. It was towed from BMW of san francisco to about 150 miles south somewhere in the central valley where I picked it up too drive it back home to so-cal. This happen over a year ago before the crack EGR cooler problem. Oh the joys of ownership but at least they are fun too drive.
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