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F10 / F11 (2011 - Current)
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  #1  
Old 04-20-2014, 05:16 PM
fuyuki fuyuki is offline
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2014 F10 idrive auto dim?

Hi All,

We just took delivery of the 2014 F10 5 series. few days ago However, the idrive is somewhat weird. The screen will dim to very dark and back to normal brightness every few second. What is going on? Anyway to fix this without taking it to dealership.
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  #2  
Old 04-20-2014, 08:19 PM
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markl53 markl53 is online now
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You mean in the same ambient lighting conditions? Sorry, something is wrong.
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  #3  
Old 04-20-2014, 08:31 PM
fuyuki fuyuki is offline
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No, it is not ambient light, it is the idrive screen that is doing that. Going very dark for a second or two and then back to bright for a second or two. Sometimes this happens when we drive, sometime it doesn't... Dont know what could be affecting it. It gets annoying when I try to look at the map since the screen would flick between dark and bright

Is there anyway to attached a video here? I recorded what happen to the screen this afternoon.
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  #4  
Old 04-20-2014, 09:07 PM
ZoomingBy ZoomingBy is offline
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Quote:
Originally Posted by fuyuki View Post
No, it is not ambient light, it is the idrive screen that is doing that. Going very dark for a second or two and then back to bright for a second or two. Sometimes this happens when we drive, sometime it doesn't... Dont know what could be affecting it. It gets annoying when I try to look at the map since the screen would flick between dark and bright

Is there anyway to attached a video here? I recorded what happen to the screen this afternoon.
Video definitely helps, Two quick questions while you working on that ...

Is this happening during daytime driving?
And, If this happens during daytime, do you happen to be wearing your polarized sun shades at the time :^)

I have not noticed it with iDrive screen, but I have hard-time with my HUD when wearing sunglasses - I have to tilt my head at an angle to see the HUD clearly from time to time.
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Last edited by ZoomingBy; 04-20-2014 at 09:09 PM.
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  #5  
Old 04-20-2014, 10:09 PM
fuyuki fuyuki is offline
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Quote:
Originally Posted by ZoomingBy View Post
Video definitely helps, Two quick questions while you working on that ...

Is this happening during daytime driving?
And, If this happens during daytime, do you happen to be wearing your polarized sun shades at the time :^)

I have not noticed it with iDrive screen, but I have hard-time with my HUD when wearing sunglasses - I have to tilt my head at an angle to see the HUD clearly from time to time.
I believe this happen during daytime driving. I didn't wear polarized sun shade when this happen.

Here's the youtube link to the video I posted:



seems that the video is not showing in the forum;

here's the youtube link:
watch?v=4CNgiqPI1uw

put youtube web address before watch?v=4CNgiqPI1uw
Thanks all

Last edited by fuyuki; 04-20-2014 at 10:12 PM. Reason: https://www.youtube.com/watch?v=4CNgiqPI1uw
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  #6  
Old 04-20-2014, 10:39 PM
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hufington hufington is online now
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It's definitely not normal. Bring it to the service.
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  #7  
Old 04-20-2014, 10:39 PM
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My iDrive screen has done the same thing twice now. Both times just happened to be very warm days in the late afternoon, with the sun at a low angle. After driving for a few minutes, the blinking stopped, and everything went back to normal both times.

Does yours always blink like that, or only sometimes?
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  #8  
Old 04-20-2014, 10:53 PM
fuyuki fuyuki is offline
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Quote:
Originally Posted by bikenski View Post
My iDrive screen has done the same thing twice now. Both times just happened to be very warm days in the late afternoon, with the sun at a low angle. After driving for a few minutes, the blinking stopped, and everything went back to normal both times.

Does yours always blink like that, or only sometimes?
once it start blinking, it won't stop. At night, it doesn't seem to blink, so maybe it is a daytime issue. I think I would have to bring it to service this weekend...
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  #9  
Old 04-21-2014, 04:46 AM
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We are saying it is a service issue. Take the car in for service. It should not be exhibiting this behavior. Not sure how many other answers you're looking for.
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  #10  
Old 04-21-2014, 07:20 AM
weinschela weinschela is offline
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As a test, maybe try changing the screen brightness from auto (assuming that is possible). I think there is an ambient light sensor that has gone south.
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  #11  
Old 04-21-2014, 09:40 AM
grover432 grover432 is offline
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Its broken
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  #12  
Old 04-22-2014, 02:57 PM
Gilgorm Gilgorm is offline
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+1 Its broken. He doesn't seem to have the DOT either.
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  #13  
Old 04-22-2014, 03:12 PM
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bikenski bikenski is offline
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Very curious to hear the resolution to this problem. Mine doesn't act up anywhere near often enough to be able to duplicate the issue for the dealer, as it's only happened twice in the month I've had the car stateside.

One other thing I noticed while the screen was flashing was that the auto headlights turned on when the car was started, even though it was bright outside. More evidence pointing towards a faulty light sensor or programming around the sensor.
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  #14  
Old 04-22-2014, 04:18 PM
Quacker Quacker is offline
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Yep - looks busted. But if it happened to me, I'd fully cycle the brightness a few times and then pull the negative terminal on the battery and count to 100 before hooking it back up.
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  #15  
Old 04-23-2014, 01:42 AM
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Quote:
Originally Posted by Gilgorm View Post
He doesn't seem to have the DOT either.
There you go! Now we finally see what happens if the (in)famous DOT is missing!
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  #16  
Old 04-24-2014, 11:46 AM
kurko kurko is offline
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Had same issue while picking up the car at dealership yesterday. Drove straight back, they told me it could be due to high temperature in the car (it was sitting in sun all day long), but were not sure. It did not do it again, bit it has been one day only. We'll see.

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  #17  
Old 04-24-2014, 01:35 PM
capital10 capital10 is offline
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My '14 535d has done this same thing twice now and both were warm days near 80 and I get in to go home from work and it does this for about 5 min then stops. Must be heat related, I plan to take mine in because once summer is in full swing I don't want this happening everytime I start the car and leave work.
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  #18  
Old 04-24-2014, 01:51 PM
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So far it looks like everyone here that has experienced this issue has a 2014.

Heat should not be an excuse. Imagine what it would be like June-August.
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  #19  
Old 04-24-2014, 03:39 PM
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I just got my '14 535i, but I had an '11 for 42 months, through several very hot DC summers -- never had this issue. Unless my '14 suddenly starts doing this, I think they're giving you a line of BS. Even if it's true, no excuse.
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  #20  
Old 04-27-2014, 11:37 AM
rest21 rest21 is offline
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I may have been one of the early ones with this issue. Below is my ordeal and the resolution:

I was wondering if it was only me. I ordered my '14 535 back on July 31st 2013 and took delivery on Sept 27th. Right on the very next day, the car started doing the iDrive screen on\off thing just as on the video from fuyuki.

Immediately, I made an appt with service to take a look at it. The one common theme: warm, sunny weather. The first time, service couldn't replicate it and told me they had cleared some codes. Right on the next day, it continue happening (we had a uncommon warm winter here in southern California with many days in the 80s and even 90s). So, I took it right back on a day that will be sunny and told my SA to park the car outside under the sun and to do not open it until about 1:00 PM.

And of course, they saw it. Connected it to a machine for diagnostics capture a bunch of data and opened a PUMA case.

Summarizing a long story, in the timespan of about 4 1/2 months, I took the car to service 5 times and they kept it a total of 43 days. They swapped the actual screen from a new '14 car, change cablings and connectors under advice from BMW, ordered a brand new head master control unit, which had to be shipped from the manufacturer\Germany since there were some changes on the '14 LCI, and change other things. Nothing fixed it!

On top of this, my rear left door started to act up also... It will indicate that it was open when it was not. It will do this every now and then. They also attempted to fix it, but couldn't.

Finally, I told them that I have given them plenty of time and opportunities to fix the car, and it was not fixed. So, I called BMWNA and initiated the process for them to repurchase my car.
They took a look at the service record, and approved it and they are buying my car and returning all of my down payment + my payments that I have made + registration, license, etc.
Since I reported the problem right away, they are pretty much returning all my money.

My concern:
I thought all along that this was a manufacturing defect with the internal cabling, some pesky sensor, or something and I just was the lucky one. No manufacturer can build all their cars with 0 defects. That's why we have a warranty and most lemon laws also give the manufacturer a chance to correct the problem.

I told them I still love the car and its looks, and I wanted to re-order a new one. Since I am staying with the brand, they are letting me stay on the current car until the new one arrives.

Now, I'm thinking if this is a general manufacturing problems on this new iDrive. Since we were in the fall and winter, perhaps most ppl didn't experience the warm\hot weather required to trigger this issue. Or, the car is parked under a covered parking garage at work.

I think anyone whom have seeing this, even once, should take it to service, so they can get enough of these reports and start looking deeper. I'm not sure if it will help to reference my PUMA case when bringing it in. If you guys think so, I'll can post it.

So, for what I can gather, it seems not all '14s have this problem. I don't know if it may have been if it is due to the fall\winter season have prevented other ppl from experience it.
Also, I had ordered Ceramic Controls, and the iDrive control gets mighty hot under the sun. I wondered if it could be a trigger. Do any of you guys having this issue have Ceramic Controls?
I know... it may not have nothing to do with this and I'm probably fishing... Just curious.
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  #21  
Old 04-27-2014, 03:00 PM
capital10 capital10 is offline
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I also have ceramic controls and am experiencing this. Not sure if it's related either. Im going to schedule my car for in the next couple weeks.

So as far as you know there is not fix for this issue yet?
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Old 04-27-2014, 03:26 PM
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Seems interesting that they simply will do a buyback instead of doing any real diagnosis, especially for the rear door "open" error.
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  #23  
Old 04-27-2014, 03:44 PM
rest21 rest21 is offline
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No, they weren't able to find a fix after many days with the car and swapping several parts under the direction of BMW and the PUMA case.
That's why I took the route to initiate the repurchase.

But even so, I think it is to everyones advantage to take the car into service so it can be recorded that you are reporting this problem even if the service department wasn't able to replicate. If there is any repurchasing or repayment, they will use the date the car was first brought in for that problem. Not by when you say it started (I guess there are exceptions and\or you can argue, but one less headache).

The good part of this whole thing is that since I'm getting my money back, I ended up basically driving a brand new 2014 BMW for free up until my replacement arrives (sweet). I also decided to actually do an ED for this replacement since now my schedule allows me.
The bad part was that I had to go thru this ordeal and not knowing what it is and keep going back-and-forth dropping my car off, watching the weather channel to sync my service with sunny days, paying for a brand new car that I'm actually not driving or is defective, etc.
At first I didn't like the idea that they were going to take apart my dash and start swapping things, etc. It's a brand new car! But, I had to let them try to fix it.
I would have much preferred for this not to have happen and not have to see the service dept until about 15 months when my first service maintenance is due.

BMW have acted very good trying to resolve the issue. From my SA, the head mechanic working on the case, BMWNA, and my dealer reordering my car again. They have been very understanding and apologetic for this and have tried to accommodate me on all they can.

But now, I'm concerned that I may actually end up with the same problem again. Crap!

As for the Ceramic Control, my SA mentioned it to me that his mechanic told him it gets quite hot. That's what started making me wonder.
And yes, I still went ahead and included the Ceramic Controls on the new order (still like the look). Is there anyone that have this issue WITHOUT the ceramic controls?
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Old 04-27-2014, 04:06 PM
rest21 rest21 is offline
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Quote:
Originally Posted by markl53 View Post
Seems interesting that they simply will do a buyback instead of doing any real diagnosis, especially for the rear door "open" error.
They did. Remember, 43 days in the shop! My dealer sent tons of diagnostics to BMW under the PUMA case for the screen and the door. And everything they asked them to do did not work.

Also, that's where the Lemon Laws come in. It vary by state, but they are very similar. There is a minimum number of attempts and hours the manufacturer have to correct a problem before they are obligated to officially lemon the car, which is not something they like to do. And after 5 drop-offs and 43 days in the first 4 months and change, there was no question.

Since I just wanted the car I had, I figured I will try to work it out with BMWNA first and see.
I could have lawyered up right away. The manufacturer pays the lawyer fees if you win - at least here in California. So, it is better for the manufacturer to resolve the issue with the customers instead of going thru attorneys and lemon the car.

If I get a good working car, this would work out for both, and they will have a good customer that can tell ppl how good BMW stood by its customer on a bad situation. Fingers crossed.

Last edited by rest21; 05-02-2014 at 11:54 PM.
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  #25  
Old 04-27-2014, 06:12 PM
kurko kurko is offline
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I had the same issue today. The screen was going dark, on and off and as the car was cooling down (ac on max) it stopped after about 5 minutes. The car was parked in sun and yes, I have ceramic controls.

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