Welcome to Bimmerfest -- The #1 Online Community for BMW related information! Please enjoy the discussion forums below and share your experiences with the 200,000 current, new and past BMW owners. The forums are broken out by car model and into other special interest sections such as BMW European Delivery and a special forum to voice your questions to the many BMW dealers on the site to assist our members!

Please follow the links below to help get you started!

Go Back   Bimmerfest - BMW Forums > BMW Model Discussions > 3 Series / 4 Series > E46 (1999 - 2006)

E46 (1999 - 2006)
The fourth generation 3 Series (E46 chassis) was introduced in 1999 and set the standard for engineering and performance during it's years of production including being named to Car & Driver's 10 best list every one of those years! ! -- View the E46 Wiki

Reply
 
Thread Tools Display Modes
  #26  
Old 01-19-2013, 08:53 PM
GoForthFast GoForthFast is offline
Officially Welcomed to the 'Fest
Location: New York
 
Join Date: Jul 2004
Posts: 2,338
Mein Auto: '04 330Ci 6-speed
Very smart and good solid customer relations.
I agree that a vendor cannot be responsible for an amateur DIY'er not knowing how to put stuff together. And I believe it is your responsibility only to supply the correct parts.
You cannot be there when the DIY is actually taking place to oversee that things are done correctly. Therefore you are not responsible for the lost anti-freeze.
You may be responsible for not packing a small part like the O-ring that might be lost by someone not knowing to look for it in a highly visible place.
So all in all the vendor is not responsible.
BUT, you recognize that you are a valued supplier on BMW boards and that the high visibility among members here makes word travel very quickly if a perceived unsatisfactory transaction takes place.
So to go the extra mile here to keep a buyer happy will be remembered by many.
I will continue to recommend you knowing we will not end up with any regret in our dealings with you.
Reply With Quote
  #27  
Old 01-19-2013, 09:05 PM
stevenj's Avatar
stevenj stevenj is offline
DIY Enthusiast
Location: Sacramento, CA
 
Join Date: Jun 2008
Posts: 259
Mein Auto: 1999 323i ZSP
Quote:
Originally Posted by oembimmerparts View Post
Please email me your order# and I will get a oring and gallon of coolant sent out monday and it should be there on tuesday. Please email your order number to admin@oembimmerparts.com and just ref. temp sensor seal / coolant in the email.
Max
Above and Beyond the call of duty.

I'm really sorry for causing all of this uproar.
I like your prices and your shipping is second to none!
I take back what I have said about not using your store.
I will most definitely use your web based store as my go to place for parts, that is if you're willing to accept me as a returning customer.

You're the man Max.
__________________
If you keep on doing what you've always done
You'll keep on being what you've always been
NOTHING changes unless you make it change

Last edited by stevenj; 01-19-2013 at 09:15 PM.
Reply With Quote
Reply

Bookmarks


Forum Navigation
Go Back   Bimmerfest - BMW Forums > BMW Model Discussions > 3 Series / 4 Series > E46 (1999 - 2006)
Today's Posts Search
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On



Forum Jump


All times are GMT -7. The time now is 08:32 AM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2014, vBulletin Solutions, Inc.
© 2001-2011 performanceIX, Inc. All Rights Reserved .: guidelines .:. privacy .:. terms