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Dealer Feedback / Vehicle Problems
Have you had an exceptionally great experience with a particular BMW Center? Have you had a bad experience at your BMW Center? Frustrated by problems or defects with your vehicle? Post your stories or comments here. |
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#1
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Don Jacobs BMW
If you are in the Lexington Kentucky area and are considering a BMW please do yourself a favor and give these guys a chance. Just got our families' third BMW from them and couldn't be happier. Michael Shannon, John Wells, and Gary Joyner were all great. A little negotiating over the phone and a couple of documents signed at the dealer and I was out the door in my wife's new 2013 x5 35d. Received the $3500 Eco credit, $750 OLP credit and the $500 TKCP credit without even mentioning them. This is my first post to this forum but have browsed it for years. I've come to see that there are a lot of dealers out there that aren't necessarily people friendly, as if they are doing you a favor of allowing you to purchase a vehicle. Not the case here. I was greeted by no less than 4 CA's within a time frame of 15 minutes and from the time I entered the doors of the showroom I was greeted within seconds. I was dressed in jeans and a button down but was treated like I was wearing a suit. All of this on a Saturday morning in which CA's were very busy. Really impressed with them and can't imagine our next BMW won't come from them as well. Well done.
Last edited by UKBimmer; 02-18-2013 at 05:13 AM. |
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#2
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Oh, btw, the wife loves the diesel engine. Was worried due to the fact she wasn't with me during the purchase but all is good.
Last edited by UKBimmer; 02-18-2013 at 05:20 AM. |
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#3
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I couldn't agree more! I bought my wife a 2012 X5d 16 months ago at Don Jacobs and had a great experience. Their service department is wonderful as well. They have always taken care us every time we've needed service. Congrats on your new X5d.
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2012 BMW X5 Diesel Platinum Bronze Metallic/Black Nevada Leather/Dark Burl Walnut Wood 2003 IIIM5 Oxford Green Metallic/Caramel/Dark Burl Walnut Wood 2010 Range Rover Supercharged Ipanema Sand/Sand with Navy piping 2006 Range Rover HSE Buckingham Blue/Parchment with Navy piping/American Cherry Wood....gone but not forgotten 2004 Toyota Sienna XLE Bronze/Stone....gone but not forgotten
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