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Go Back   Bimmerfest - BMW Forums > BMW Model Discussions > X Series > X3 F25 (2011 - current)

X3 F25 (2011 - current)
The latest X3 brings some added style and some new features to the BMW SUV family. Talk about the new F25 now!

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  #26  
Old 02-26-2013, 06:37 PM
noka noka is offline
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Originally Posted by Cat7771 View Post
Yes. I spoke with the shop foreman and said we use this guy all of the time and he knows what he is doing. I watched him put the car on the flatbed and he put a plastic device in front of the tires. It must have been some type of a slider. If there is any damage to the tires, I can guarantee you they will pay for it.

The worst part is that they cannot give me a written confirmation that Germany has the fuel pump in stock. I am documenting everything. In fact I spoke with the DMV in Texas, the department that handles the Lemon Law. They gave me really good advise.
Interesting. I suppose if whatever they use slips easily (or they use some type of dolly) then maybe there is no need to put the vehicle in neutral. I think it's inexcusable that although the vehicle is manufactured here in the US (more like assembled) that there is not an adequate supply of repair parts, especially since the new model came out for 2011.
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  #27  
Old 02-27-2013, 06:35 AM
Cat7771 Cat7771 is offline
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Hopefully Germany will have one in stock. I am wondering whether BMW is experiencing fuel pump issues again. Since my dealership cannot find one in the USA it makes me think that that there are issues again. I do hope that the pump is NOT on backorder in Germany. I asked my dealer to fax the written confirmation that they told me they received from Germany but I still have not received the fax.
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  #28  
Old 02-27-2013, 06:42 AM
02420X3 02420X3 is offline
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There has never been a good supply of parts for the F25 in the US. Need a windshield? Comes from Germany. Need a critical electronic component? Comes from Germany. Need a window regulator? Comes from Germany. I would be more inclined to add the HPFP to the list of "why don't they stock these parts in the US?" than to worry that a rash of HPFP failures has dried up the US supply.
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  #29  
Old 02-27-2013, 06:44 AM
Cat7771 Cat7771 is offline
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And exactly "WHY" is it going to take 15-20 business days to arrive in the USA????? I might not get the car back for over a month.
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  #30  
Old 02-27-2013, 08:21 AM
wpattison wpattison is offline
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Is this Momentum? I wouldn't be surprised. I hope you have a decent loaner for the duration.

Then again, all BMW dealerships in Houston are under the same umbrella ownership.

Good luck!
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  #31  
Old 02-27-2013, 09:28 AM
UncleJ UncleJ is offline
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They could have is air expressed to the shop in 3-4 business days if they really wanted to.
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  #32  
Old 02-27-2013, 09:37 AM
Cat7771 Cat7771 is offline
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I totally agree with you. I have a feeling that there might not be a pump available. Also it takes some time to go through customs but I am not sure how long that would be.
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  #33  
Old 02-27-2013, 09:42 AM
UncleJ UncleJ is offline
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Unless there was some sort of "alert" going on -- I doubt if customs would be a hold up. The lack of an available pump however is another story...!
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  #34  
Old 02-27-2013, 09:46 AM
Cat7771 Cat7771 is offline
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I wish I could find out what the ETA is. The dealer told me that he got written confirmation that it would take 10-15 business days. I asked the dealer to fax the confirmation a couple of days ago. I still havent received the fax...ha ha
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  #35  
Old 02-27-2013, 11:11 AM
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gfeiner gfeiner is offline
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Quote:
Originally Posted by 02420X3 View Post
There has never been a good supply of parts for the F25 in the US. Need a windshield? Comes from Germany. Need a critical electronic component? Comes from Germany. Need a window regulator? Comes from Germany. I would be more inclined to add the HPFP to the list of "why don't they stock these parts in the US?" than to worry that a rash of HPFP failures has dried up the US supply.
That is strange considering the X3 is built in their USA plant.
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  #36  
Old 02-27-2013, 12:44 PM
colson79 colson79 is offline
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I have seen a few post where people have ordered a new X3 and took delivery in 15 days, so it seem ridiculous that it takes that long to get a fuel pump.
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  #37  
Old 02-27-2013, 01:54 PM
Cat7771 Cat7771 is offline
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Couldnt agree more.
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  #38  
Old 02-28-2013, 12:23 PM
Cat7771 Cat7771 is offline
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The enforcement division of the State of Texas Lemon Law advised me to file a complaint ASAP!
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  #39  
Old 02-28-2013, 12:45 PM
Norm50 Norm50 is online now
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What fuel pump issue??

Last edited by Norm50; 02-28-2013 at 12:52 PM.
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  #40  
Old 02-28-2013, 12:51 PM
Norm50 Norm50 is online now
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Quote:
Originally Posted by Cat7771 View Post
Yes. I spoke with the shop foreman and said we use this guy all of the time and he knows what he is doing. I watched him put the car on the flatbed and he put a plastic device in front of the tires. It must have been some type of a slider. If there is any damage to the tires, I can guarantee you they will pay for it.

The worst part is that they cannot give me a written confirmation that Germany has the fuel pump in stock. I am documenting everything. In fact I spoke with the DMV in Texas, the department that handles the Lemon Law. They gave me really good advise.
Ummm, that sentence should say "really good advice", not "advise". Advise is a verb and advice is a noun. So advice is what is given and the act of giving advice is called advising.

Just thought you should know...
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  #41  
Old 02-28-2013, 01:24 PM
Want the Thrill Want the Thrill is offline
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Quote:
Originally Posted by Norm50 View Post
What fuel pump issue??
It's been a long time issue with BMW's HPFP. After several years of issues with them, they finally issued a recall. Many owners were on their second, third and fourth fuel pumps You can read the recall here:

http://www.e90post.com/forums/showthread.php?t=447262
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  #42  
Old 02-28-2013, 03:39 PM
noka noka is offline
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Quote:
Originally Posted by Want the Thrill View Post
It's been a long time issue with BMW's HPFP. After several years of issues with them, they finally issued a recall. Many owners were on their second, third and fourth fuel pumps You can read the recall here:

http://www.e90post.com/forums/showthread.php?t=447262
My understanding is that these issues are largely solved for newer generation vehicles like the F25.
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  #43  
Old 02-28-2013, 04:24 PM
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lbjgh lbjgh is offline
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haha, you is an funny guy.
Quote:
Originally Posted by Norm50 View Post
Ummm, that sentence should say "really good advice", not "advise". Advise is a verb and advice is a noun. So advice is what is given and the act of giving advice is called advising.

Just thought you should know...
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  #44  
Old 02-28-2013, 04:32 PM
Norm50 Norm50 is online now
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Originally Posted by lbjgh View Post
haha, you is an funny guy.
I thought he was a bit of a snot to you earlier, and there is really no excuse for poor grammer.
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  #45  
Old 02-28-2013, 07:56 PM
Want the Thrill Want the Thrill is offline
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Originally Posted by noka View Post
My understanding is that these issues are largely solved for newer generation vehicles like the F25.
Let's hope so.
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  #46  
Old 03-01-2013, 05:31 AM
Cat7771 Cat7771 is offline
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Apparently not.
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  #47  
Old 03-01-2013, 05:34 AM
Cat7771 Cat7771 is offline
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The Lemon Law person in the Enforcement Division said that if you file a complaint you will probably get your car back much sooner than a month. He couldnt understand why they couldnt get one here faster than a month and also why they couldnt take one from another new vehicle on their lot.
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  #48  
Old 09-06-2013, 08:48 AM
mbowen5528 mbowen5528 is offline
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I have been having the same problem I have 2013 x3 its stop a second time on me, BMW RUns test and of course it starts I am not happy with this push to start crap, and to be stranded it brand new it should be starting i get the car back and its fine for minute
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  #49  
Old 09-07-2013, 06:54 AM
Jimsan Jimsan is offline
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BMW is moving to a new parts system. Hopefully they move to implement it faster. Most likely parts are available but they can't get them to where they are needed. http://www.bloomberg.com/news/2013-0...breakdown.html
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  #50  
Old 09-08-2013, 08:17 AM
Cat7771 Cat7771 is offline
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I would suggest calling BMW of USA
customer service and let them know what is happening and also send a letter to them documenting the problem. It sounds like it may be the fuel pump.
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