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General BMW
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  #1  
Old 03-30-2013, 07:37 AM
nothappy335d nothappy335d is offline
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emission problems

My 335d was recalled for emission problems in 2012, I started having the emission issues again. When I took it in yesterday for repairs, they notified me that I am responsible for repairs, because I have 75000mi in less then 3 years. I had bought extended maintenance warranty. It was a metering valve on diesel exhaust. The BMW corporation throw me under the bus and all these fancy shmancy customer service went out the window. I told them, I let the whole world know about their lemon cars they produce. This is the 3rd time it has emission problem.
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  #2  
Old 03-30-2013, 07:42 AM
BMWTurboDzl BMWTurboDzl is offline
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Is your extended warranty third party or CPO? That's what really matters other than whether the failed part was replaced during the recall.

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  #3  
Old 03-30-2013, 08:15 AM
nothappy335d nothappy335d is offline
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It's with BMW! They said they change the part as the part of recall! But it has been only 10 months and has failed again!
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  #4  
Old 03-30-2013, 08:35 AM
namelessman namelessman is offline
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Is this a E90? what is the emission warranty on it? Diesel probably has no PZEV, which has 15 years/150k warranty on emission parts.
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  #5  
Old 03-30-2013, 09:13 AM
nothappy335d nothappy335d is offline
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It's 2010 335d!
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  #6  
Old 03-30-2013, 09:38 AM
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Zeichen311 Zeichen311 is offline
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Quote:
Originally Posted by nothappy335d View Post
When I took it in yesterday for repairs, they notified me that I am responsible for repairs, because I have 75000mi in less then 3 years. I had bought extended maintenance warranty.
Critical question: Did you buy an extended maintenance plan, an extended warranty, or both? They are not the same.

An extended warranty would cover component failures beyond the standard new-car warranty period (except items specifically excluded by the fine print of the contract). Extended maintenance only extends the term of the "free" maintenance (oil changes, brakes, etc.) that is included with any new BMW.

Edit: Incidentally, this is in the wrong forum: The 335d is built on the E90 platform.
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Last edited by Zeichen311; 03-30-2013 at 09:40 AM.
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  #7  
Old 03-30-2013, 09:55 AM
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Orient330iNYC Orient330iNYC is offline
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Quote:
Originally Posted by nothappy335d View Post
It's 2010 335d!
the factory warranty is 4 years 50K miles
the federal emissions warranty is 8 years 80K miles on applicable emissions control components

how many miles do you have on your car now?


also, the extended maintenance plan would not cover this. the extended warranty would
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  #8  
Old 03-30-2013, 11:38 AM
nothappy335d nothappy335d is offline
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Extended maintenance plan!
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  #9  
Old 03-30-2013, 11:40 AM
nothappy335d nothappy335d is offline
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It has 75k!
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  #10  
Old 03-30-2013, 11:43 AM
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Orient330iNYC Orient330iNYC is offline
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Quote:
Originally Posted by nothappy335d View Post
Extended maintenance plan!
thats why its not covered. maintenance only covers oil changes, wipers, brakes,etc. routine maint items. you would need the extended warranty if its not covered under the federal emissions warranty.
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  #11  
Old 03-30-2013, 11:50 AM
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tturedraider tturedraider is offline
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If the exact same part(s) failed that was previously replaced ten months ago it would be covered by warranty. BMW dealer performed repair work is covered by a two year, unlimited mileage warranty on both parts and labor.
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Last edited by tturedraider; 03-30-2013 at 11:51 AM.
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  #12  
Old 03-30-2013, 11:50 AM
nothappy335d nothappy335d is offline
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This car is recalled because of emission issues! This problem is part of flaw in the part of design. The BMW acknowledged its in adequate to meet USA emission standard!
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  #13  
Old 03-30-2013, 11:54 AM
nothappy335d nothappy335d is offline
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I told them they are gonna pay this thru my negative publicity! I am gonna post this issue on every weblog and let people know! 335d is going to have emission problems because of problem with design.
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  #14  
Old 03-30-2013, 12:00 PM
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tturedraider tturedraider is offline
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Quote:
Originally Posted by nothappy335d View Post
I told them they are gonna pay this thru my negative publicity! I am gonna post this issue on every weblog and let people know! 335d is going to have emission problems because of problem with design.
Post away. The emissions issues the 335d has experienced is not unknown. Many 335d owners have experienced it.

There is a BMW Diesel Owners / Enthusiasts forum on Bimmerfest that will give you much more useful information than you will find in this sub-forum. BMW will recall diesel models to fix emissions glitch
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  #15  
Old 03-30-2013, 12:44 PM
Bret_T Bret_T is offline
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Quote:
Originally Posted by tturedraider View Post
BMW dealer performed repair work is covered by a two year, unlimited mileage warranty on both parts and labor.
Are you sure this is the case for BMW? With most manufacturers, a covered warranty repair does not further extend the warranty period.
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  #16  
Old 03-30-2013, 01:13 PM
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Zeichen311 Zeichen311 is offline
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Quote:
Originally Posted by Bret_T View Post
Are you sure this is the case for BMW? With most manufacturers, a covered warranty repair does not further extend the warranty period.
Yes. I have had several repairs covered by the dealer parts warranty, long after the factory warranty expired. The parts (and installation labor) warranty is separate coverage applicable only to the specific part(s) replaced on a given service visit. It is independent of the new vehicle warranty.
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  #17  
Old 03-30-2013, 01:15 PM
Robert A Robert A is offline
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I think repairs are covered for two years regardless if they were done under warranty.
Quote:
Originally Posted by Bret_T View Post
Are you sure this is the case for BMW? With most manufacturers, a covered warranty repair does not further extend the warranty period.
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  #18  
Old 03-30-2013, 01:19 PM
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tturedraider tturedraider is offline
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Quote:
Originally Posted by Bret_T View Post
Are you sure this is the case for BMW? With most manufacturers, a covered warranty repair does not further extend the warranty period.
Yes.

Quote:
Originally Posted by Zeichen311 View Post
Yes. I have had several repairs covered by the dealer parts warranty, long after the factory warranty expired. The parts (and installation labor) warranty is separate coverage applicable only to the specific part(s) replaced on a given service visit. It is independent of the new vehicle warranty.
this

Quote:
Originally Posted by Robert A View Post
...repairs are covered for two years regardless if they were done under warranty.
and this
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Last edited by tturedraider; 03-30-2013 at 01:25 PM.
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  #19  
Old 03-30-2013, 03:09 PM
nothappy335d nothappy335d is offline
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I am gonna file a complaint w/ attorney general in state of Texas and explain the case and fax them the letter that BMW sent me at the time of recal! It specifically explains that internal test by BMW engineers has shown certain parts of the emission fails as mileage goes higher!
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  #20  
Old 03-30-2013, 03:11 PM
BMWTurboDzl BMWTurboDzl is offline
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Quote:
Originally Posted by nothappy335d View Post
Extended maintenance plan!
Then you are SOL unfortunately. The smart thing to do would have been to ask for a good will repair, but seeing that you've gone off on the dealer I doubt that will happen. IJS.

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  #21  
Old 03-30-2013, 04:35 PM
Robert A Robert A is offline
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Before you go running off in a big rant make sure that BMW is actually wrong in denying coverage. They tend to know their own warranty contracts pretty well and usually don't go around violating them. Read the fine print -- sometimes warranties exclude emission control systems.

Also, have you thought of writing a (nice) letter to the BMWNA president?

Quote:
Originally Posted by nothappy335d View Post
I am gonna file a complaint w/ attorney general in state of Texas and explain the case and fax them the letter that BMW sent me at the time of recal! It specifically explains that internal test by BMW engineers has shown certain parts of the emission fails as mileage goes higher!
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  #22  
Old 03-30-2013, 04:42 PM
nothappy335d nothappy335d is offline
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I tried dealer and corporate! This must be a part of maintenance, because they said the metering exhaust valve was clogged up! So if they would have inspected and cleaned it at certain intervals, I never would have that problem!
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  #23  
Old 03-30-2013, 04:46 PM
nothappy335d nothappy335d is offline
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I spent more than two hours and talked to a specialist and since the dealer recommended that its not under warranty, they told me we go with the dealer recommendation! I told them I'll make sure you r gonna regret ur decision so, I have posted more than twenty weblogs and ill do a lot more so they never do this to someone else!
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  #24  
Old 03-30-2013, 06:06 PM
danmeyers99 danmeyers99 is offline
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Quote:
Originally Posted by nothappy335d View Post
I spent more than two hours and talked to a specialist and since the dealer recommended that its not under warranty, they told me we go with the dealer recommendation! I told them I'll make sure you r gonna regret ur decision so, I have posted more than twenty weblogs and ill do a lot more so they never do this to someone else!
Mmmm, not sure as none of us were there (probably reading into the tone of the posts to much) but you might get more flies with honey. Usually conversations that start with FU and you try to work from there usually fail....

I know we had a horrible issue with my wife's old MDX @ 125k miles (tranny line blew where it goes into the radiator - real mess - 5 engine flushes, new radiator, hoses etc...), it was an issue that Acura was "aware of" for vehicles in high salt areas... while they technically didn't need to do anything, Acura picked up 80% of the $2k bill. Why? Vehicle was serviced at the dealership since new, we referred 4 other people who had bought MDX's there AND we were super nice when dealing with the service adviser who was instrumental in getting Acura to step up.

Again, judging by the tone of the posts only, you might want to throttle back a little - a little less "I'm pissed @ you a'holes" (which is understandable btw) and a little more "Geeze this is horrible, could you work with me on this as it was an issue in the past, I have it serviced here, blah blah blah" might go a long way.. Just sayin'

Good luck with it though...
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  #25  
Old 03-30-2013, 10:24 PM
nothappy335d nothappy335d is offline
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They already made me to pay for repaires!
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