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  #51  
Old 04-01-2013, 12:05 PM
nothappy335d nothappy335d is offline
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Yes! It was replaced! The problem is, the BMW doesn't have any recommendation as the part of maintenance to clean the white flakey residue ever 10k or whatever intervals! So after a while gets clogged up and the service engine soon light comes on! This problem gonna happen to all the turbo Diesel engines that use exhaust fluid to produce cleaner smog.
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  #52  
Old 04-01-2013, 12:06 PM
nothappy335d nothappy335d is offline
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The part was replaced past may and less than 10 months it failed again!
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  #53  
Old 04-01-2013, 12:07 PM
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Zeichen311 Zeichen311 is offline
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Quote:
Originally Posted by nothappy335d View Post
The part they told me is the metering exhaust valve, part of exhaust fluid that burns all the bad emission from engine inside the exhaust!
Quote:
Originally Posted by Robert A View Post
Was this part replaced under the last recall, and within the past two years?
Quote:
Originally Posted by nothappy335d View Post
They changed this valve less than 10 months ago as the part of recall, but it has failed again after 10k mi.
Quote:
Originally Posted by nothappy335d View Post
May 2012!
Quote:
Originally Posted by tturedraider View Post
And you still haven't answered whether the part that failed is the exact same part that was replaced under the recall.
Looks like we finally have our answer!!!!1!

So now the discussion becomes: Why would this not be covered by the parts warranty? The dealer should have picked it up in the service history. Even if they overlooked it, after OP pointed it out they should have backpedaled or explained why it was not covered.

I think (but am not certain; others please review) I gleaned from other fractured posts that there is some maintenance procedure required to prevent this valve from clogging. Is the dealer contending said maintenance was not performed and for that reason, denied coverage? If so, OP really doesn't have a leg to stand on. Simply buying an extended maintenance plan does not excuse one from maintaining the car.

Though to be fair, if the CBS system does not spit out a message to service this valve at regular intervals, the recall notice should have informed customers of the need to do so. Otherwise, there is room to argue that BMW should cover it because they did not suggest that any maintenance is needed.

(Geez, I've almost confused myself. )
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  #54  
Old 04-01-2013, 12:07 PM
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Quote:
Originally Posted by nothappy335d View Post
The part they told me is the metering exhaust valve, part of exhaust fluid that burns all the bad emission from engine inside the exhaust! Check engine soon came on!


You might be in luck, if you haven't completely burned your bridges with the dealership, which I imagine is pretty likely.

Doing a little leg work can be a lot more effective than having a hissy fit. (found in the Bimmerfest Diesel owner's forum, which is where I suggested you go looking on the day you started this thread.) http://www.bimmerfest.com/forums/sho...14&postcount=1

btw - this is not what the recall was for - http://www.autonews.com/apps/pbcs.dl...issions-glitch , http://www.bimmerfest.com/forums/sho...d.php?t=618966

Quote:
Originally Posted by stimulus View Post
I have a 2009 X5d with 66k miles. The only major repairs I have had were related to the emissions and exhaust - DEF tank, EGR valve come to mind. All done under warranty with a smile.

My check engine light came on recently and the diagnosis was a bad SCR Metering Valve. The dealer wanted $1100 for the repair. The part is $400 or so on realoem.com.

I pointed out that Massachusetts is covered by the California Emission Warranty out to 70,000 miles. Also I have the Gold extended warranty so I should be covered.

Dealer disagreed and said this particular part was not covered by either warranty and we exchanged several calls and emails about this.

I then paid for the BMWTIS for a day and found a Service Bulletin on this same part in the E90 sedan (attached). The recommendation is for replacement:

"The repair described in this bulletin is covered under warranty regardless of time or mileage"


To the credit of the dealership ( BMW of Sudbury, Sudbury, MA) they finally did agree to do the repair for free.
You're welcome.
Attached Files
File Type: pdf SCR Metering Valve E90 SIB TIS.pdf (84.3 KB, 31 views)
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Last edited by tturedraider; 04-01-2013 at 12:09 PM.
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  #55  
Old 04-01-2013, 12:13 PM
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Quote:
Originally Posted by tturedraider View Post
You might be in luck, if you haven't completely burned your bridges with the dealership, which I imagine is pretty likely.

Doing a little leg work can be a lot more effective than having a hissy fit.
Thank you 'red for writing my next post. Found that thread and SIB about two minutes after my last.
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  #56  
Old 04-01-2013, 12:25 PM
nothappy335d nothappy335d is offline
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That's why I am upset!
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  #57  
Old 04-01-2013, 12:31 PM
nothappy335d nothappy335d is offline
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They made me pay for repair with my credit card!
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  #58  
Old 04-01-2013, 12:38 PM
nothappy335d nothappy335d is offline
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The part is DEF mixer!
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  #59  
Old 04-01-2013, 12:42 PM
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tturedraider tturedraider is offline
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Quote:
Originally Posted by nothappy335d View Post
That's why I am upset!
Quote:
Originally Posted by nothappy335d View Post
They made me pay for repair with my credit card!
I'm sorry for your misfortune. I'm gathering from your posts that English is not your first language (at least I hope that's the case, otherwise....) and I understand that may make clear communication a difficult issue for you. However, it appears that your temper and lack of good "people skills" has been your biggest obstacle in this circumstance. I suggest you take someone with you who is a native English speaker and who is reasonable and level headed and go back to the dealership with a copy of the Service Bulletin and ask them to honor the terms of the bulletin and refund your money. If you provide the documentation to the dealership showing that BMWNA will reimburse them for the work they did and keep your cool then the odds of you getting your money back will increase dramatically.
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Last edited by tturedraider; 04-01-2013 at 01:15 PM.
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  #60  
Old 04-01-2013, 12:51 PM
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tturedraider tturedraider is offline
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Quote:
Originally Posted by nothappy335d View Post
The part is DEF mixer!
Is it the mixer or the metering valve?! Your story changes with virtually every post. I suggest you scan your copy of the work order and post that.
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Keep Right, Except to Pass

Than & Then usage - "It was hotter than hades (comparison). Then later on (time) it got cool."

2006 330i Sonora w/ ActiveAutoWerke flash tune - I like it!
2004 330i ZHP Imola/NB - missed
2000 328i TiAg - gone but not forgotten

BMW CCA member #388003 - www.bmwcca.org Use me as a referral, you could win a one day ///M Driving School!

Last edited by tturedraider; 04-01-2013 at 12:52 PM.
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  #61  
Old 04-01-2013, 12:56 PM
thegandalf thegandalf is offline
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Quote:
Originally Posted by nothappy335d View Post
The part they told me is the metering exhaust valve, part of exhaust fluid that burns all the bad emission from engine inside the exhaust! Check engine soon came on!
I will post one more time on this thead before I move on.

Look at your receipts. What is the part number that was changed last May?
What is the part number of the part they replaced this time?

Facts, please.

Edit: I posted that before realizing we were already on page 3. Signing off
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Last edited by thegandalf; 04-01-2013 at 01:06 PM.
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  #62  
Old 04-01-2013, 12:58 PM
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tturedraider tturedraider is offline
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Quote:
Originally Posted by thegandalf View Post
i will post one more time on this thead before i move on.

look at your receipts. what is the part number that was changed last may?
What is the part number of the part they replaced this time?


facts, please.
+1!!!!!!!!
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"People sleep peaceably in their beds at night only because rough men stand ready to do violence on their behalf." -- Geo. Orwell

Keep Right, Except to Pass

Than & Then usage - "It was hotter than hades (comparison). Then later on (time) it got cool."

2006 330i Sonora w/ ActiveAutoWerke flash tune - I like it!
2004 330i ZHP Imola/NB - missed
2000 328i TiAg - gone but not forgotten

BMW CCA member #388003 - www.bmwcca.org Use me as a referral, you could win a one day ///M Driving School!
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  #63  
Old 04-01-2013, 01:04 PM
nothappy335d nothappy335d is offline
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Red! If u don't like my post, u don't have to respond! And sorry, no I'm not part of ur silicon valley snobs! So beat it!
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  #64  
Old 04-01-2013, 01:12 PM
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Orient330iNYC Orient330iNYC is offline
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Quote:
Originally Posted by nothappy335d View Post
Red! If u don't like my post, u don't have to respond! And sorry, no I'm not part of ur silicon valley snobs! So beat it!


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  #65  
Old 04-01-2013, 01:14 PM
nothappy335d nothappy335d is offline
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It's the same part! They did not replaced! They cleaned it!
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  #66  
Old 04-01-2013, 01:15 PM
thegandalf thegandalf is offline
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Quote:
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Red! If u don't like my post, u don't have to respond! And sorry, no I'm not part of ur silicon valley snobs! So beat it!
And to think that people here were actually trying to help you
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  #67  
Old 04-01-2013, 01:28 PM
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  #68  
Old 04-01-2013, 01:31 PM
nothappy335d nothappy335d is offline
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Have u read red's post! U think he is trying to help!
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  #69  
Old 04-01-2013, 01:33 PM
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furby076 furby076 is online now
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Have u read red's post! U think he is trying to help!
Yes.
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I agree with furby
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Hahahaha, I like you furb, you like to live dangerously.
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I started to google to find a picture to match furby's suggestion to Gia, but it quickly became clear it was an inappropriate search to conduct at work.
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  #70  
Old 04-01-2013, 01:39 PM
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Orient330iNYC Orient330iNYC is offline
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Quote:
Originally Posted by nothappy335d View Post
Have u read red's post! U think he is trying to help!
yes, he very respectfully gave you suggestions on how to go about negotiating with the dealer. going off in a hysterical "you are going to pay!" rant will get you nowhere.
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  #71  
Old 04-01-2013, 01:48 PM
thegandalf thegandalf is offline
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Quote:
Originally Posted by nothappy335d View Post
My 335d was recalled for emission problems in 2012, I started having the emission issues again. When I took it in yesterday for repairs, they notified me that I am responsible for repairs, because I have 75000mi in less then 3 years. I had bought extended maintenance warranty. It was a metering valve on diesel exhaust. The BMW corporation throw me under the bus and all these fancy shmancy customer service went out the window. I told them, I let the whole world know about their lemon cars they produce. This is the 3rd time it has emission problem.
Quote:
Originally Posted by nothappy335d View Post
It's with BMW! They said they change the part as the part of recall! But it has been only 10 months and has failed again!
[QUOTE=nothappy335d;7482692]Extended maintenance plan![/QUOTE]

Quote:
Originally Posted by nothappy335d View Post
I tried dealer and corporate! This must be a part of maintenance, because they said the metering exhaust valve was clogged up! So if they would have inspected and cleaned it at certain intervals, I never would have that problem!
Quote:
Originally Posted by nothappy335d View Post
Yes! It was replaced! The problem is, the BMW doesn't have any recommendation as the part of maintenance to clean the white flakey residue ever 10k or whatever intervals! So after a while gets clogged up and the service engine soon light comes on! This problem gonna happen to all the turbo Diesel engines that use exhaust fluid to produce cleaner smog.
Quote:
Originally Posted by nothappy335d View Post
The part was replaced past may and less than 10 months it failed again!
Quote:
Originally Posted by nothappy335d View Post
The part is DEF mixer!
Quote:
Originally Posted by nothappy335d View Post
It's the same part! They did not replaced! They cleaned it!
Bold: You need to find out the difference between extended Maintenance and extended Warranty
Undelined: They replaced the parts or the cleaned the parts?
Blue: What part is that again?

Quote:
Originally Posted by nothappy335d View Post
Have u read red's post! U think he is trying to help!
YEEEEES, he even got you a bunch of proof you could use. Assuming the story stabilizes itself
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  #72  
Old 04-01-2013, 01:49 PM
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Zeichen311 Zeichen311 is offline
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Quote:
Originally Posted by nothappy335d View Post
It's the same part! They did not replaced! They cleaned it!
Quote:
Originally Posted by nothappy335d View Post
Have u read red's post! U think he is trying to help!
He is trying to help. It is finally becoming clear (edit: maybe! ) what is going on: You had the malfunctioning valve upgraded per the SIB (correct?), the valve has clogged again (correct?) the "repair" consisted of the dealer cleaning the new valve (correct?) and they charged you for that.

Check your door jamb at the B-pillar for the 616 campaign sticker mentioned in the SIB. Got one?

If all of that is true, cleaning the valve would not be covered under the parts warranty, nor probably under a maintenance plan since it is not expected to clog (i.e., the new part is supposed to eliminate the problem). So the dealer can, reasonably, charge for it.

However, if the upgraded part is supposed to eliminate buildup of crystallized DEF, you have a legitimate issue to discuss with BMW NA: Why did the upgraded part, installed per the SIB, fail in your case? Why will they not cover additional repairs to it under the emissions warranty?

On occasion, due to the wide variety of driving conditions in the world, a BMW engineering fix does not eliminate a problem once and for all, and they need another try or two to get it right. (Witness the HPFP debacle on gasser 335's a few years back.) That may be the case here. If so, you are in a situation that will require considerable patience and tact to remedy. Based on your posts here, your reserve of both is running a tad low...best to take a little time to cool off and start over with BMW NA.
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Last edited by Zeichen311; 04-01-2013 at 05:15 PM.
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  #73  
Old 04-01-2013, 01:57 PM
nothappy335d nothappy335d is offline
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I have opened a case w BMWna! But they called dealer and they suggest that they should not cover it! So, they did not! And I don't expect that they are gonna send me a check any time soon! So if ur BMW diesel hits 75k! U gonna have same exact problems! So If we post these issues! Maybe next time they pic up the tab!
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  #74  
Old 04-01-2013, 02:40 PM
danmeyers99 danmeyers99 is offline
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Hmmm, I wonder why they suggested not to cover? Isn't that odd? Wow... just totally shocked by this.

Do you suppose it could be, just maybe, kind of, sort of be because you didn't use honey and went with a rather stinky option? Based upon your posts here and how you conversed with people that were just trying to help... this is not a surprised outcome Like most, done with this thread and good luck with the people skills. They do come in handy in life.
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  #75  
Old 04-01-2013, 03:10 PM
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Orient330iNYC Orient330iNYC is offline
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Quote:
Originally Posted by nothappy335d View Post
Mine failed two years ago around 35k all highway mi. Now my metering valve clogged up at 75k! So be prepared to pay some serious repair money! 335d has lots of emission problems!
Quote:
Originally Posted by nothappy335d View Post
The part was replaced past may and less than 10 months it failed again!
10 months? 2 years? seems like the OP cant keep his story straight. or is just a hysterical exaggerator. or both.

if it was really replaced 2 years and 40K miles ago, it makes alot more sense why its even out of the repair parts warranty.
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