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X5 E70 (2007 - 2013)
E70 BMW X5 produced between 2007 and 2013. Discuss the E70 X5 with other BMW owners here.

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  #1  
Old 04-19-2013, 12:16 PM
Dirtbag Dirtbag is offline
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Location: Montana
 
Join Date: Nov 2012
Posts: 38
Mein Auto: 04 Duramax 09 BMW X5
BMW Seattle service

We are in the Seattle area for Supercross this weekend, took the X5 into BMW Seattle for service and was treated very well. I had emailed them about two weeks in advance asking for an appointment on the 18th and was assigned an SA with an early appointment. I had enclosed problems I had encountered since owning it, long story short - they did the usual service including engine service, cabin filters, wiper blades front and rear, new battery due to the EDC malfunction problem and a reprogram of the transmission to address the hesitation and subsequent abrupt engagement after a stop. All at no charge to me along with a very nice interior clean up which was almost to the point of detailing.

I also talked to the F&I person regarding extending the warranty, good explanation of the available levels. Once again, excellent service and actually listened and answered my questions.

All in all very courteous and friendly service experience. It did mean we had to leave it overnight, but my DIL was available to drop me off and pick me up.
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  #2  
Old 11-18-2013, 04:59 PM
auspeer auspeer is offline
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Location: IL, central
 
Join Date: Sep 2013
Posts: 3
Mein Auto: 2003 Z4i
Same thing is happening with my x5 and my dealer charged me for a new battery and said that the interstate batteries dd not have the power for it. not sure on the engine code but would like to be updated.
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