Welcome to Bimmerfest -- The #1 Online Community for BMW related information! Please enjoy the discussion forums below and share your experiences with the 200,000 current, new and past BMW owners. The forums are broken out by car model and into other special interest sections such as BMW European Delivery and a special forum to voice your questions to the many BMW dealers on the site to assist our members!

Please follow the links below to help get you started!

Go Back   Bimmerfest - BMW Forums > BMW Model Discussions > 3 Series / 4 Series > E90/E91/E92/E93 (2006 - 2013)

E90/E91/E92/E93 (2006 - 2013)
The E9X is the 4th evolution of the BMW 3 series including a highly tuned twin turbo 335i variant pushing out 300hp and 300 ft. lbs. of torque. BMW continues to show that it sets the bar for true driving performance! -- View the E9X Wiki

Reply
 
Thread Tools Display Modes
  #1  
Old 11-12-2013, 02:28 PM
BimmerBoy1986 BimmerBoy1986 is offline
Registered User
Location: New York City
 
Join Date: Jan 2012
Posts: 56
Mein Auto: 2007 335i Sedan
Question BMW of NA won't cover N54 HPFP

Getting a really bad misfire under aggressive acceleration. If I turn car off and back on all is ok. Took it to my mechanic who hooked it up to BT Tool and the HPFP came up as well as a misfire on the second cylinder. He says most likely caused by the HPFP. Went to BMW Bayside they said it was not covered under the 10 year 120,000 warranty. So I emailed BMW of North America. Got a call back a couple days later. The rep said the HPFP is not covered by it. Only get this "High Pressure Injectors". I could tell she's never even looked under a hood. They way she said it. Is the warranty VIN specific or what? Should I send another email it call?
Reply With Quote
Advertisement
  #2  
Old 11-12-2013, 02:37 PM
SuperTerp SuperTerp is offline
Officially Welcomed to the 'Fest
Location: DMV (DC, MD, VA)
 
Join Date: Dec 2010
Posts: 3,206
Mein Auto: m4now M5M3 550 760 335RIP
Yes take a picture of their letter and post it on their fb page lol and be like HELP? are you not honoring your warranty.
Reply With Quote
  #3  
Old 11-12-2013, 02:39 PM
Keepittrill's Avatar
Keepittrill Keepittrill is offline
My avatar is a selfie LOL
Location: Phoenix
 
Join Date: Jun 2013
Posts: 4,179
Mein Auto: 2011 M3 DCT
BMW of NA won't cover N54 HPFP

Quote:
Originally Posted by BimmerBoy1986 View Post
Getting a really bad misfire under aggressive acceleration. If I turn car off and back on all is ok. Took it to my mechanic who hooked it up to BT Tool and the HPFP came up as well as a misfire on the second cylinder. He says most likely caused by the HPFP. Went to BMW Bayside they said it was not covered under the 10 year 120,000 warranty. So I emailed BMW of North America. Got a call back a couple days later. The rep said the HPFP is not covered by it. Only get this "High Pressure Injectors". I could tell she's never even looked under a hood. They way she said it. Is the warranty VIN specific or what? Should I send another email it call?
Get social.

Seriously, it's the best thing to do. Don't ever be rude though, just get on Twitter and Facebook and try call some attention to your situation. Someone from BMW NA that can help WILL contact you.


Sent from BimmerApp mobile app
__________________
2010 E89 Z4- gone and forgotten (;
2011 M3 DCT

Reply With Quote
  #4  
Old 11-12-2013, 02:41 PM
SuperTerp SuperTerp is offline
Officially Welcomed to the 'Fest
Location: DMV (DC, MD, VA)
 
Join Date: Dec 2010
Posts: 3,206
Mein Auto: m4now M5M3 550 760 335RIP
Quote:
Originally Posted by Keepittrill View Post
Get social.

Seriously, it's the best thing to do. Don't ever be rude though, just get on Twitter and Facebook and try call some attention to your situation. Someone from BMW NA that can help WILL contact you.


Sent from BimmerApp mobile app
Exactly... Being a D* never helps doesn't matter how right you are
Reply With Quote
  #5  
Old 11-12-2013, 03:00 PM
DSXMachina's Avatar
DSXMachina DSXMachina is offline
Non compos Mentos
Location: New Hampshire
 
Join Date: Dec 2007
Posts: 10,531
Mein Auto: 335i E92 TiAg 6MT ED
Why the escalation guys? Just get ahold of a copy of the letter sent to everyone (including me) who had a 2007 335i and walk in with it. Ask the service manager why it would not apply to you. Then you'll have something factual we can work with. It's a hell of a lot less stressful than going all DefCon 1.
Reply With Quote
  #6  
Old 11-12-2013, 03:10 PM
fun2drive's Avatar
fun2drive fun2drive is offline
BMWCCA 149159
Location: Panhandle of Florida
 
Join Date: Nov 2005
Posts: 2,621
Mein Auto: 335 vert//M3/4/ 13Outback
Ask them to read SI B13 03 09 NOV 2010
Print this and ask them where it excludes your car.

This Service Information bulletin supersedes SI B13 03 09 dated November 2009.
designates changes to this revision
SUBJECT
N54 Special Limited High-pressure Pump (HDP) Emissions Warranty of 10 Years/120,000 Miles
MODEL
MY 2007,2008, 2009 E60, E61 – 535i, 535xDrive with N54 engine
MY 2007, 2008, 2009 E90, E92, E93 – 335i, 335xDrive, 335Ci, 335CixDrive, 335Cic with N54 engine
MY 2008, 2009 E82, E88 – 135is with N54 engine
MY 2009 E89 – Z4 sDrive 35i with N54 engine
MY 2009 E71 – X6 xDrive 35i with N54 engine
SITUATION
BMW has become aware of a potential problem that could affect the durability of the High–pressure Fuel
Pump (HDP) of certain MY 2007, 2008, and 2009 BMW automobiles equipped with N54 engines. We estimate
that only a small percentage of vehicles will actually develop a problem. Vehicles affected may have the
Service Engine Soon lamp illuminated with various low fuel pressure-related faults (e.g., 29DC, 29F1, 29F2 )
stored in the Engine Control Module (DME). Also, the affected vehicles may experience an extended engine
starting time ("long crank") or reduced engine performance ("engine failsafe mode") when the High-pressure
Fuel Pump malfunctions.
CORRECTION
In the event that the High-pressure Fuel Pump of an MY 2007, 2008 or 2009 3 Series vehicle (335i/xi
Sedan/Coupe/Convertible), MY 2007, 2008 or 2009 5 Series vehicle (535i/xi Sedan/Sports Wagon), MY 2008
or 2009 1 Series vehicle (135is Coupe/Convertible), MY 2009 Z4 sDrive 35i, or MY 2009 X6 xDrive 35i
equipped with the N54 engine exhibits the symptoms listed above, it should be replaced with the improved part
(P/N 13 51 7 592 881). For HDP diagnostic and replacement instructions, refer to SI B12 55 06 and RA 13 51
017, found in BMW TIS.
IMPORTANT:
Since Monday, October 19, 2009, a Part Replacement Authorization has been required (via submission of
a TC Case) for replacement of the N54 HDP Pump on E82, E88, E89, E60, E61 and E71 vehicles. For
details related to the "N54 Fuel System TC Action", refer to SI B13 08 09.
PARTS INFORMATION
Part Number Description Quantity
13 51 7 592 881 HDP High-pressure Fuel Pump 1
11 61 7 547 242 Profile manifold gasket kit 1
http://www.bmwtis.com/tsb/bulletins/...p/B130309g.htm (1 of 3) [2/24/2010 7:00:24 PM]
http://www.bmwtis.com/tsb/bulletins/...p/B130309g.htm
13 53 7 582 770 ASA bolt M8x17.5 1
EMISSIONS WARRANTY INFORMATION
Part Replacement Authorization must be obtained for E82, E88, E60 and E61 vehicle repairs
requiring replacement of the HDP pump, or other fuel system components affected by the "N54
Fuel System TC Action" listed in SI B13 08 09.
Any TC part replacement must be preapproved by the TeileClearing process if it is to be paid by BMW NA. TC
part replacement without prior approval will be subject to debit. Claims submitted without
prior approval will not be eligible for payment by BMW NA. When submitting a warranty claim for
the replaced part, the PuMA case number must be specified in the comment section.
As a commitment to our customers and to demonstrate our confidence in our product, BMW will extend
the emissions warranty of the High-pressure Fuel Pump (HDP) from 4 years or 50,000 miles to 10 years or
120,000 miles, whichever comes first.
The emissions warranty extension for this component applies to the above-listed models only, and is
transferable to any subsequent purchaser of these models.
This extended emissions warranty is applicable to vehicles registered in all 50 states.
Warranty coverage for all other parts is not affected.
BMW will inform all affected owners of the above-listed models of their extended High-pressure Fuel
Pump emissions warranty. A sample letter is attached.
The following Emissions Warranty Information should be used if the High-pressure Fuel Pump (HDP)
replacement becomes necessary, as outlined above:
Defect Code 13 51 90 12 00 Replace HDP pump. Includes: residual fuel
pressure drop test with mechanical gauge
installed, deleting any HDP fault codes &
adaptation values stored in the DME
Main Work
Labor Operation: Labor Allowance:
00 58 272 Refer to KSD2** –E60, E61
Refer to KSD2** – E82, E88, E89, E90, E92
Refer to KSD2**– E93, E71
+Associated Work
Labor Operation: Labor Allowance:
00 58 912 Refer to KSD2**- E60, E61
Refer to KSD2**E82, E88, E89, E90E92
Refer to KSD2**– E93, E71
** Labor time allowances can be located in the KSD2 by entering the VIN, clicking on the Search button and
http://www.bmwtis.com/tsb/bulletins/...p/B130309g.htm (2 of 3) [2/24/2010 7:00:24 PM]
http://www.bmwtis.com/tsb/bulletins/...p/B130309g.htm
then entering the listed flat rate in the FR code field.
Note: The following explanations spell out the correct use of the work times.
Main Work: Use this labor operation number when the only repair performed is the
listed warranty repair.
OR
+Associated Work:
Use this labor operation number when other repairs or services are
performed along with the listed warranty repair.
Under no circumstances should both labor operation numbers be
claimed. Attempts to claim both times will result in an unnecessary
delay in claim processing and payment.
[ Copyright © 2010 BMW of North America, LLC ]
http://www.
Reply With Quote
  #7  
Old 11-12-2013, 03:39 PM
SuperTerp SuperTerp is offline
Officially Welcomed to the 'Fest
Location: DMV (DC, MD, VA)
 
Join Date: Dec 2010
Posts: 3,206
Mein Auto: m4now M5M3 550 760 335RIP
Quote:
Originally Posted by DSXMachina View Post
Why the escalation guys? Just get ahold of a copy of the letter sent to everyone (including me) who had a 2007 335i and walk in with it. Ask the service manager why it would not apply to you. Then you'll have something factual we can work with. It's a hell of a lot less stressful than going all DefCon 1.
defcon for me would be lawyers and **** lmao
Reply With Quote
  #8  
Old 11-12-2013, 04:31 PM
pointandgo's Avatar
pointandgo pointandgo is online now
Officially Welcomed to the 'Fest
Location: Los Angeles area
 
Join Date: Apr 2010
Posts: 4,784
Mein Auto: '13 F10 535i (loaner)
Quote:
Originally Posted by BimmerBoy1986 View Post
Getting a really bad misfire under aggressive acceleration. If I turn car off and back on all is ok. Took it to my mechanic who hooked it up to BT Tool and the HPFP came up as well as a misfire on the second cylinder. He says most likely caused by the HPFP. Went to BMW Bayside they said it was not covered under the 10 year 120,000 warranty. So I emailed BMW of North America. Got a call back a couple days later. The rep said the HPFP is not covered by it. Only get this "High Pressure Injectors". I could tell she's never even looked under a hood. They way she said it. Is the warranty VIN specific or what? Should I send another email it call?
Of all the HPFP complaints we saw in here, I don't recall that 'misfiring' was a characteristic of a failing HPFP. Limp mode certainly was a hint...or long cranking.

You've not indicated if you have the original HPFP or if it has been replaced before. BMW's denial of replacement indicates that it was replaced under their current recall campaign at some point.
__________________
F30 328i
E90 328i
E92 335i 6MT
E46 M3 6MT
E39 528i 5MT
MBz W140 S320
MBz W124 300E (slammed)
(unmentionables in between)
'71 AMC Javelin (4-Spd Stick on the floor)
'67 Pontiac Firebird 'cabrio' (1st car - "the leaker")
------------------------------------------------------------------------
Member: BMW CCA

Last edited by pointandgo; 11-12-2013 at 04:33 PM.
Reply With Quote
  #9  
Old 11-13-2013, 09:34 AM
DSXMachina's Avatar
DSXMachina DSXMachina is offline
Non compos Mentos
Location: New Hampshire
 
Join Date: Dec 2007
Posts: 10,531
Mein Auto: 335i E92 TiAg 6MT ED
Quote:
Originally Posted by pointandgo View Post
Of all the HPFP complaints we saw in here, I don't recall that 'misfiring' was a characteristic of a failing HPFP. Limp mode certainly was a hint...or long cranking.

You've not indicated if you have the original HPFP or if it has been replaced before. BMW's denial of replacement indicates that it was replaced under their current recall campaign at some point.
Quite likely we haven't heard the whole story, that's why I suggested the OP show the [fun2drive's] recall letter to them.
There is a possibility that the car had an early pump replacement, prior to the 'fix' and pump software tweak. In that case I would think that he could get another, post first fix, replacement. Gotta start by getting the reason he was refused the first time.
Of course, there's always the possibility that the reason they won't replace the pump, as you stated, is that the problem has nothing to do with the OP's diagnosis.
Reply With Quote
  #10  
Old 11-13-2013, 11:59 AM
roadkillrob roadkillrob is offline
Officially Welcomed to the 'Fest
Location: Boston
 
Join Date: Aug 2006
Posts: 2,408
Mein Auto: 325CIC, 335CIC
Did you mechanic give you the codes, the HPFP came up doesn't really indicate anything - you would need an HPFP specific code first and then they would need to run a test cycle on it to verify it is faulty. I have not seen a misfire issue that was the HPFP, typically you either get hard starts or limps but not much for misfires, especially on just one cylinder.

I have my doubts on the fuel pump being the issue - sound more like an injector or plug going bad.

I think you need a better diagnosis, but not sure why everyone is saying the HPFP is not covered unless they are thinking it is the injector not covered as that recall was much narrower. At this point I would get a better diagnosis - maybe paid the dealer diagnosis fee, then show them the recall letter if they come up with HPFP and try to say not covered.
__________________
2008 335i Vert Montego/Saddle/Grey Poplar
2014 X3 35i Space Grey/Chestnut/Fineline Wave
Reply With Quote
  #11  
Old 11-13-2013, 12:13 PM
Orient330iNYC's Avatar
Orient330iNYC Orient330iNYC is offline
Flying monkey herder
Location: Wall St
 
Join Date: Jul 2002
Posts: 7,120
Mein Auto: Daihatsu Terrios
exactly what code did your mechanic pull? there is one, very common hpfp code that is benign which might be a red herring.
2AAF is a plausibility code.

is or has the car ever been tuned?
__________________
Past: 2001 330i ZSP/ZPP/Step
Past: 2004 S60R 6MT Sport
Past: 2007 335i 6MT ZSP/ZCW/322/655
Past: 2010 335xi ZMP/ZCW/ZPP/PPK/PE
Present: 2013 335i 6MT ZMM/ZDH/ZTP/3AG/494/508
Current Homeland Threat Level:
Reply With Quote
  #12  
Old 11-13-2013, 01:26 PM
jburke4689 jburke4689 is offline
Officially Welcomed to the 'Fest
Location: Ellicott City, MD
 
Join Date: Apr 2008
Posts: 580
Mein Auto: 2007 335i
2AAF is the low pressure pump in the tank and it should be ignored unless there are driveability problems.
__________________
Reply With Quote
Reply

Bookmarks


Forum Navigation
Go Back   Bimmerfest - BMW Forums > BMW Model Discussions > 3 Series / 4 Series > E90/E91/E92/E93 (2006 - 2013)
Today's Posts Search
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On



Forum Jump


All times are GMT -7. The time now is 07:26 PM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2014, vBulletin Solutions, Inc.
© 2001-2011 performanceIX, Inc. All Rights Reserved .: guidelines .:. privacy .:. terms