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E60 (2004 - 2010)
BMW 5-Series (E60 chassis) was first seen in the Unites States in the fall of 2003 with a 2004 Model Year designation. The E60 is now available as a 528i, 528xi, 535i, 535xi, 550i and a 535xi sports wagon! -- View the E60 Wiki

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  #1  
Old 11-13-2013, 01:16 PM
topspeed1991 topspeed1991 is offline
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HELP BMW Factory Warranty

I own a bmw 535 with the n54 engine and I was at a stop. Started to press the gas because of a green light, the car moved one foot and then hear a loud sound under my foot. Also the car was no longer accelerating, like it reved, but no forward motion. SO I take it to the dealership had to tow it, turns out the drive shaft is broken also the differential and the heat sheald. They said there is a lot of burned rubber in the wheel wells, but my tires actually show very little tread wear. They are rejecting the warranty and also found the DCI in the trunk in a bag that was closed. I have never had a JB4. The was DCI was never installed, it was only in my trunk because I was waiting to put it on after the warranty runs out which is in about a month. I shouldn't be the one paying for this because its been years since I have done burnouts in this car and its still under warranty. They cant prove I physically broke the drive shaft and differential, right? Has anyone experienced this with warranty rejection? because I feel like they try to pull this trick every time I go into the dealership with a problem.
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  #2  
Old 11-13-2013, 01:52 PM
KLR4LIFE KLR4LIFE is online now
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Maybe the signs of abuse they saw in the drivetrain that made then not want to honor the warranty and the DCI didnt make things any better.
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  #3  
Old 11-13-2013, 02:18 PM
luigi524td luigi524td is online now
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Exclamation Warranty question

Quote:
Originally Posted by topspeed1991 View Post
I feel like they try to pull this trick every time I go into the dealership with a problem.
So this is an on-going problem? Have you ever had BMWNA intervene? After all, not everyone drives a BMW like a little old lady

Is this not the car promoted to enthusiasts I've never had a serious drivetrain warranty claim so I can't comment about how warranty was handled. Mine have been somewhat more in the usual problem areas - battery, IBS, etc.

Hope you get it sorted out because it's not very comfortable knowing that a drive axle on a BMW might be overstressed and fail if all the horsepower and torque available from the engine can't make it to the pavement without catastrophic failure
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  #4  
Old 11-13-2013, 02:25 PM
njlou njlou is offline
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I think that the key fob tells the sad story!!!
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  #5  
Old 11-13-2013, 05:07 PM
Cre8 Cre8 is offline
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If you asking if there is some system inside your car that can tell the dealer you did a 1000ft rolling burnout, the answer would be no. It's your word, they take it for what it's worth and it looks like BMW thinks your full of BS.

How much are the repairs?
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  #6  
Old 11-14-2013, 05:36 PM
topspeed1991 topspeed1991 is offline
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Estimated repair 5000!!!! Said they have to open up the rear differential and maybe we can cover it under factory warranty.....
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  #7  
Old 11-15-2013, 07:23 AM
Tomahawk674 Tomahawk674 is offline
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I think you could buy a limited slip differential for less than that. That sounds outrageous.
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  #8  
Old 11-15-2013, 08:04 AM
HPIA4v2 HPIA4v2 is offline
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Quote:
Originally Posted by Tomahawk674 View Post
I think you could buy a limited slip differential for less than that. That sounds outrageous.
+1 on LSD.
but that $5k close to half is probably labor.

Nowadays, with so many parameters logged onto computer, I am not surprise BMW tech can pull any data that support their decision.
I only saw a couple waranty rejections, posted on e90 forums, this is the day when kids start going crazy modding N54, DP, cat removal, meth injector etc.
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Old 11-15-2013, 08:15 AM
njlou njlou is offline
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Be careful>>>>>

They are looking to pull the unit apart and then tell you it's not covered and it will be held ransom. It seems that you will will be paying something - the warranty coverage looks slim. If they will cover you, get it in writing before the wrenches come out. you could probably get a used unit installed much cheaper. These units are probably available.
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