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X6 E71 / E72 (2008 - current)
The newest sport activity vehicle from BMW is a crossover-coupe style and is expected to appear sometime in 2008!

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  #1  
Old 11-25-2013, 12:36 PM
warz00 warz00 is offline
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Location: United States
 
Join Date: Feb 2013
Posts: 11
Mein Auto: Jeep SRT8
Do NOT Buy From Bimmian.com!

Talk about horrible experience and terrible customer service. Recently purchase 2 items - wheel locks and spacers. Returned both - decided wheel locks were a waste of time and found out after receiving the spacers that Bimmian does not sell spacers for the front wheels. Note - BOTH items arrived in broken/beat up packaging.

Their return policies are draconian. If you want a refund, there is a restocking fee. Bad enough but not unique. However, to process a return you must send the item at your own expense to a PO Box address in Oshawa Canada through USPS using a tracking service and a customs declarations form. No other carrier is accepted by them!

No refund was issued until I asked about it, confirming the delivery to them by the tracking number. Then they said that one of the items had been installed (spacers) - the 2 spacers had never been taken out of the box they arrived in - and since I was looking for spacers for all 4 wheels there is no reason to install just two! Their option was to receive only a 50% refund or they would send the spacers back to me - AT MY SHIPPING COST!

I will never do business with this company again and hopefully this will save someone else the aggravation and cost.
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  #2  
Old 11-25-2013, 04:31 PM
GroupBquattro GroupBquattro is offline
Officially Welcomed to the 'Fest
Location: Seattle
 
Join Date: May 2012
Posts: 118
Mein Auto: 98 540 6sp, 87 Audi
Added to the black list. Thanks for the info.
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  #3  
Old 04-13-2014, 03:35 PM
Mr3Thirty5 Mr3Thirty5 is offline
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Location: san diego
 
Join Date: Apr 2014
Posts: 12
Mein Auto: 2011 335i
I had the same experience with their return policy. They sent me the part and I'm the one who had to pay to return it to Canada. Most of the products they carry are of low quality and does not have the OEM fit they claim. I recommend everyone to Steer clear of this vendor.

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