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E90/E91/E92/E93 (2006 - 2013)
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  #1  
Old 07-15-2014, 05:55 AM
bobbypats bobbypats is offline
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Location: Atlanta
 
Join Date: Apr 2013
Posts: 4
Mein Auto: 2010 BMW 335i
Platinum Warranty Coverage question

I have a 2010 335 sedan with 67,000 miles and I have the platinum warranty.

I took it in with the following issues:

1. Service light is on stating I need brakes -brakes all around done last year at the dealership.
2. A/C not cold
3. Rumbling at ide and flappy sound from muffler.

Response:
1. Brakes are good and in spec but need to reprogram the system to reset it the service indicator and it is NOT covered under warranty. $260
2. A/C some valves messed up replaced valves recharging the system - COVERED
3. Rumbling at ide -
a. Found a problem at oil filter gasket causing oil to leak into to coolant area - fixing and flushing and refilling coolant - COVERED
b. Oil change is required to do this service but i have to pay for it $160 (I had an oil change at the dealer 2 months ago)
4. Muffler flap not seating - Said muffler is problem can replace for $1300



My question to the group are:
1. Should the warranty cover my service indicator light needed to be reset?
2. Should my warranty cover the oil change since it wasn't due and it was required for the repair?


Any thoughts would be greatly appreciated!
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  #2  
Old 07-15-2014, 06:27 AM
Zooks527's Avatar
Zooks527 Zooks527 is offline
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Location: Mansfield, MA
 
Join Date: Mar 2009
Posts: 3,776
Mein Auto: 2009 335i xDrive coupe
Quote:
Originally Posted by bobbypats View Post


My question to the group are:
1. Should the warranty cover my service indicator light needed to be reset?
2. Should my warranty cover the oil change since it wasn't due and it was required for the repair?


Any thoughts would be greatly appreciated!
1. No, it should not be covered if the person doing the brake change didn't do it at the time of the replacement, especially if you're dealing with the people other than those who did the brakes. That being said, if it really is just a service indicator reset (and not a pad wear sensor failure), you can do it yourself in the driveway in under 2 minutes. There's no reason in the world to pay more than $5 for that service.




2. You would think it would be covered.

On the muffler, unplug the connector behind the left wall of the trunk. 2 minutes, no more rattling, although you may find there's an irritating drone on the highway as you have a sedan.
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2009 335i xDrive coupe, Jet Black, Black Leather, Grey Poplar, Steptronic, ZPP, ZSP, ZCW, iPod/USB, HD radio, Parking Assist. Rear Fogs, Hardwire V1, ProFit G3.
ED May 12, 2009, Munich dropoff May 16, Redelivery June 22, 2009




Prior 33 years of cars: 1967 BelAir wagon / 1968 LeMans Tempest / 1970 Mustang Mach 1 / 1972 El Dorado / 1978 Corvette (kept until first Bronco) / 1981 Subaru GL wagon AWD / 1983 s10 Blazer 4x4 (big mistake) / 1985 Bronco 4x4 / 1996 Bronco 4x4 / 2004 Passat 4motion

Last edited by Zooks527; 07-15-2014 at 06:31 AM.
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Old 07-15-2014, 06:29 AM
need4speed's Avatar
need4speed need4speed is offline
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Location: South Carolina
 
Join Date: May 2006
Posts: 2,451
Mein Auto: 09 335Cabrio zsp/11 335d
The oil change should be covered if it is mandated by a covered repair. The code re set for the brakes is not covered, but depending on what they are doing $260.00 is too much. at least this is the way I read my BMW warranty. N4S
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