Get your BMW fixed right in your driveway with Fiix

by Bernie McGroarty on March 14, 2017, 9:59 pm
”fiix”

Why take your BMW, or any car really, to the dealership for repairs when you can have it repaired right in your driveway. Sounds like a great concept and a startup called Fiix is making it happen.

Dealerships are usually pretty spendy and you have to get your car to them. Fiix says that more than 80% of repairs done in shops can be done by an experienced mechanic in a driveway. Their mechanics can handle general repairs and some even specialize in foreign cars, like your BMW.
Quote:
Customers request service by calling or chatting with the company on the website. Interestingly, Fiix prefers to deal with customers over the phone so they can accurately diagnose the issue. This lets them send the right parts and mechanic without actually seeing your car, and make sure the issue can actually be fixed in a driveway and doesn’t need a full garage.
Prices are around 30% cheaper than taking your car to a dealer and comparable to average repair shops, but the big thing here is the convenience.The only problem, at the moment they are only in and around Toronto. California is in their plans for the near future though.

Wouldn’t mind this service on the days I’m feeling to lazy to work on my own car.

You can check Fiix out here!

Source TechCrunch



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7 responses to Get your BMW fixed right in your driveway with Fiix

Glaird commented:
March 15, 2017, 8:55 pm

Sign me up!
My nearest Silicon Valley BMW dealership, w/terrible service ratings, is a mere 14 miles away. However, unless I travel between 10:30am-11:30am or 1:30pm-2:30pm, it will take me close to 45 minutes to get there. Since BMW's litter the roads like discarded plastic bags in this urban area, this company could be the next Apple IPO.
Doug Huffman commented:
March 16, 2017, 5:07 am

Where is a comprehensive BMW dealership rating list, please?

If I can't trust BMW branded service, how in the world will I ever trust a start-up with no track record and its anonymous employees?

BMW customer satisfaction tracking is so corrupt that I have never received a customer satisfaction survey in the two years of ownership and half-dozen dealer visits.

Will Fiix be as transparent?
Rusty34 commented:
March 16, 2017, 7:47 am

Interesting, but they have a lot of services listed which require special tools. How will they handle that?
Doug Huffman commented:
March 16, 2017, 8:15 am

I scanned their 500 recommendations page to find mostly winter/summer tire swaps and this gem, "My car was knocking like crazy, and the car was checked out within an hour. ". I noticed no negative reviews.
Glaird commented:
March 16, 2017, 10:54 am

Doug Huffman asks: "Where is a comprehensive BMW dealership rating list, please?"

My bad. 'dealerrater.com' is the one I commented on. Now you said comprehensive. That I can't guarantee. But, they do list every BMW dealer in the SF Bay Area.
3 Series commented:
March 16, 2017, 2:57 pm

Wonder how they deal with HOA regulations prohibiting driveway repair? Maybe the car owner figures the work will be done quickly, and rolls the dice on his neighbors ratting him out.
Glaird commented:
March 16, 2017, 4:25 pm

3 Series writes: "Maybe the car owner figures the work will be done quickly, and rolls the dice on his neighbors ratting him out."

Having tinkered with cars for 1/2 a century, I'd bet that is the odds. Most repairs that do not require a lift, in the hands of a competent mechanic with the exact diagnostic and hand tools, can be completed in a few hours. Done mid day, which neighbor is even going to be home?
In San Jose, CA, we have an city wide ordinance against cars being disabled and on supports/under repair on single family home driveways. In our neighborhood, those residents who are perceived to be good neighbors, get a pass for just about anything.