center of excellence News Stories
BMW Center of Excellence Awards for 2016 - Is Your Dealer on the List?by Mark Jurista on March 02, 2016 at 10:15:00 AM
BMW announced its annual Center of Excellence honors. BMW award 32 dealers as 2016 Center of Excellence winners. Did your dealership make the cut?
The dealers are measured against their peers on 11 Key Performance Indicators which include, Customer Orientation, Aftersales and Sales data.
Is Your BMW Dealer a 2012 Center of Excellence? 31 US Dealerships make the cut.by Tim Jones on March 07, 2012 at 11:20:01 AM
Thirty-one of the 339 BMW dealers nationwide achieved Center of Excellence status for 2012. Center of Excellence status is based on 2011 performance in customer satisfaction, outstanding brand representation, operational excellence and profitability. “BMW customers have high expectations of their vehicle and their dealer,” said Peter Miles, BMW of North America Executive VP of Operations. “It takes extraordinary and consistent effort to attain the level of a COE dealership.” During...
33 BMW dealers honored as 2013 Centers of Excellence. Is your dealer one of them?by Mark Jurista on December 31, 1969 at 07:00:00 PM
BMW of North America, LLC today announced its annual Center of Excellence (COE) honors, awarded to the top performing dealerships in the U.S. Thirty-three of the 338 BMW dealers nationwide achieved “2013 Center of Excellence” status based on their 2012 performance in customer satisfaction, outstanding brand representation, operational excellence and profitability. “I am always very proud to welcome the Center of Excellence winners and this year we have a strong mix of repeat and new...