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Old 06-12-2019, 09:56 AM
ksuderman ksuderman is offline
Officially Welcomed to the 'Fest
Location: Poughkeepsie, NY
Join Date: Mar 2016
Posts: 254
Mein Auto: M340i
Originally Posted by Autoputzer View Post
The Performance Center is sort of like Disney World. There's a culture there among the staff that their most important product is customer happiness.
Yep, it certainly is, and it starts right from the moment the shuttle from the Marriott picks you up at the airport.

Justin has moved up in the world and is now the Delivery Manager* with enough weight to pull the M340 from its display at a nearby BMW sponsored golf tournament so I could drive it. Most interesting is the fact that PC staff are still lurking in the forums here *waves at Justin*

* Not his official title as there is another person with the title "Delivery Manager", but he is in charge of scheduling everything, so for all intents and purposes, "close enough".
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