N63 pre & post-CCP service database - Page 3 - Bimmerfest - BMW Forums



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F10 / F11 (2011 - 2016)
The sixth generation of the BMW 5 Series Sedan (F10) was produced from 2011 - 2016 with LCI updates arriving in 2014. In the US BMW offered a hatchback 5 Series Gran Truismo (F07) and the rest of the world also go a Station Wagon/Touring version F11.

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  #51  
Old 03-19-2016, 09:08 PM
chappcc chappcc is offline
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Quote:
Originally Posted by Bmnsince69 View Post
Wow! You've got an informative and scary "sticky" thread here Daders. No wonder my thread has gotten almost 2000 hits in just a week. I don't know if there's a lot more people out there just as frustrated with all the problems related to the N63 "recall" called a Customer Care Package, because they can repair the affected cars at their leisure or once a problem is reported.
I read an unofficial report that BMW had offered a $5,000.00 credit on top of trade in value if the decision was made to trade one of these cars in on a new one. Fact or fiction???
I pursued the N63 Loyalty Offer within the past month and was told this was available only in the first quarter of 2015 - n ot available now. At least that is what my dealer told me.
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  #52  
Old 03-24-2016, 08:35 PM
earlabk earlabk is offline
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Originally Posted by coachlange View Post
I think we need more time to know. I've had the CCP done any my 550ix is stronger than ever. Never had an issue TBH.

I'm hoping the "fix" lasts because I love my Bimmer next one will be a Euro delivery but I'm a a ways from being ready.

I need my current car to continue to run strong and keep its value up for trade in time.
What dealer did you take it to. Somehow I think this is the difference Some of the service centers have grease monkeys in the back that drive Jeep Cherokees and may very well resent your Bavarian affinity
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  #53  
Old 04-16-2016, 03:46 PM
malloc malloc is offline
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Originally Posted by cknoos View Post
Might as well add this here as well, but since my CCP was performed (about a year ago) I've since had both fuel pumps replaced, twice. And my starter was replaced this week.

My CPO warranty is up on August 20th 2017, which means that will be last day of my owning this car. Overall I think BMWs handling of this whole mess has been really quite awful and has to some extent turned me off on the whole brand.
I have to agree. This is my first BMW. I was excited to get a V8 powerful engine and I was hoping to enjoy "the ultimate driving machine". I doubt I will keep the X5 50i for much longer. It is a liability. I've had Audi A4, Lexus GS Hybrid, Acura MDX, Cadillac SRX, Infiniti G35 ... without issues. Most def not horrible engine part replacements in 60k of miles. I really want this BMW to work
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  #54  
Old 04-16-2016, 06:01 PM
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Originally Posted by malloc View Post
I have to agree. This is my first BMW. I was excited to get a V8 powerful engine and I was hoping to enjoy "the ultimate driving machine". I doubt I will keep the X5 50i for much longer. It is a liability. I've had Audi A4, Lexus GS Hybrid, Acura MDX, Cadillac SRX, Infiniti G35 ... without issues. Most def not horrible engine part replacements in 60k of miles. I really want this BMW to work
And I have had opposing experience. Currently own a 2009 A4 2.0tfsi with high oil consumption that I had to argue with the dealership for over a year to perform an oil consumption test. Said test indicated my complaint to be valid, they "fixed" which reduced consumption from ~750mi/qt to ~3000mi/qt initially (which satiated me until it returned, only thing covered by warranty was the crankcase ventilation the first time). 20k miles later back up to 1000mi/qt and had oil on top of the engine as the crank case and valve cover seals had failed. Fixed that to the tune of ~$3200 and still same oil consumption. Meanwhile our N63 GT has had no oil consumption and only engine related services have been for 2 injector related issues, which were handled by the dealership with no pushback. Now, having read other's experiences with their N63 oil consumption dealership responses I understand why you would be upset with BMW...but my point is just because it didn't happen to you with other mfgs doesn't mean it's not happening. Btw, our Audi had all these issues prior to 75k miles: so our car has had the crank case ventilation replaced twice, coils, injectors, two engine seals and still exhibits oil consumption so I know how people feel. I believe based on what has been done the culprit is either the piston rings or/and valve stem rings are shot and I can only imagine how fouled the catalytic converter is by this time.
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Last edited by daders; 04-16-2016 at 06:03 PM.
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  #55  
Old 07-17-2016, 04:35 PM
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Got a question for you all.

I Had the motor recall done and all seems well. Got the whole package less the timing chain which tested OK. Warranty is up this October. Before that I would like a thorough going over for last time 'under warranty' repairs. Should I have an indy BMW shop look it over and then see what the dealer has to say. Can I rely on dealer to look hard for defects?

Thanks in advance.
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  #56  
Old 07-19-2016, 09:01 PM
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Originally Posted by Donm View Post
Got a question for you all.

I Had the motor recall done and all seems well. Got the whole package less the timing chain which tested OK. Warranty is up this October. Before that I would like a thorough going over for last time 'under warranty' repairs. Should I have an indy BMW shop look it over and then see what the dealer has to say. Can I rely on dealer to look hard for defects?

Thanks in advance.
The only reason to go to an Indy is to be armed with info, but it is doubtful that telling a service advisor/dealership what an Indy recommends is going to help sway their opinion to your advantage. Ability to get last warranty repairs if they are not actually showing in the fault codes of the vehicle is highly dependent on your relationship with your service advisor and the dealership owner. Best you can ask for is a visual inspection for any fluid leaks or maybe a hose showing early signs of failure as these would be just about the only thing I can see causing a trigger for service that isn't routine maintenance or not indicated via a fault code on a car with <50k on the odometer. But again, this is unlikely to happen with a dealership unless you have a good relationship with a service advisor as the incentive is not there monetarily.

GL
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  #57  
Old 07-27-2016, 02:44 PM
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i was jus offered a 550i @ dealer
..
so would a newer 2016 550i 330kw car be the better hastle free option ?
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  #58  
Old 08-14-2016, 11:28 AM
SgtPeter SgtPeter is offline
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N63 pre &amp; post-CCP service database

I've had my trouble free '11 550i for nearly a year and a half. (I'm feeling lucky here!) CCP was performed and the oil consumption has improved noticeably. I'm planning, or hoping to, keep the car for another two years and sell at 100k miles.

My question for the forum is what extended warranty plan would the group recommend for the N63?
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  #59  
Old 08-14-2016, 05:52 PM
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ezaircon4jc ezaircon4jc is offline
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Originally Posted by SgtPeter View Post
My question for the forum is what extended warranty plan would the group recommend for the N63?
Trade it in for a 535...


JUST KIDDING!!! Sorry... Couldn't resist!
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  #60  
Old 08-21-2016, 06:25 PM
nuck60 nuck60 is offline
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I just bought my 550 last week but got a service history that showed the CCP so I added my data. No indication of any prior warranty issues except brakes and tires. Oil changes were on warranty so maybe the dealer saw a low oil level, or they just had an opening and got him in. Car runs fantastic but the engine seems a tad noisy at idle.
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  #61  
Old 08-28-2016, 03:39 PM
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I had the CCP done 6 months ago on my 2011 550i while it was under warranty. Recently i had a drivetrain error message so i took it back. They replaced faulty fuel injectors, turbo cooling line and aux water pump....all under warranty but after getting the car back it doesnt drive as it before and revs into gear shifts causing longer shift time and acceleration lag. I took it back but the tech said "drives as it should" as the shift lag was not so obvious to him. Seems to me its a coding thing...but i want to ask if anyone has any ideas about this before i take it to another bmw shop. TIA
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  #62  
Old 09-20-2016, 05:50 PM
keithg keithg is offline
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2011 550i-recall all good until monday

All was fine AFTER the recall-oil consumption was MUCH better. On Monday wife gets DRIVELINE MALFUNCTION! Has used more oil in last 2 months. Service advisor is GREAT guy as we have known him socially also(2 wheels). Says he will do the valve seals now, etc. Sill CPO with only 59K on it.
Will advise when its complete!
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  #63  
Old 10-04-2016, 06:28 PM
keithg keithg is offline
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2 weeks

Still not back!
SA says its back together found oil leaks, injector issues, timing chain stretched, yada yada........
Went for road test and engine malfunction warning is still on!
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  #64  
Old 10-06-2016, 09:28 AM
keithg keithg is offline
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back again

Got the call hat the car was fixed.
Turned in loaner(428I Gran Coupe) got in 550I drove approx. .2 miles AND EGINE LIGHT came on AND here was a pronounced miss at idle.
Took it back and now have a X3,
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  #65  
Old 10-06-2016, 10:03 AM
rogueshot rogueshot is offline
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FYI valve seat/guide seals did NOTHING for my oil consumption. I don't think I have read anywhere that repair on these engines addresses the underlying problem. I am actually surprised that any dealers are still doing them so late in the game....
dealers were doing them back before the CCP thinking that could be the cause of the oil consumption.
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  #66  
Old 10-09-2016, 12:22 PM
SgtPeter SgtPeter is offline
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N63 pre &amp; post-CCP service database

My '11 550i xdrive w/ 78000 miles had a drivetrain malfunction on cold start ups with very long crank, key recycle would typically fix. Dealer investigated coils but found injections leaking. Replaced injections, which I thought was part of the CCP but whatever, BMW USA picked up $2k of the bill since I'm 18 months out of mfg warranty. Runs noticeably better. Haven't had it back long enough to know if repair will effect oil consumption.

Last edited by SgtPeter; 10-09-2016 at 12:45 PM.
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  #67  
Old 10-12-2016, 06:19 AM
keithg keithg is offline
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Back home

Wife picked her car up again after ALL fuel injectors were replaced. They drove it Saturday and Monday and no warning lights.
We will see!
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  #68  
Old 10-12-2016, 02:17 PM
Morgan_rsm Morgan_rsm is offline
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Has anyone had extended success with repairs on this car? I bought one two weeks ago and have used 2 quarts of oil. In extended stop and go traffic (rush hour) this thing starts smoking like a house on fire. I guess I'm out of pocket for this repair if I can't get BMW or the dealership to play ball. Am I better off to sell it and take my loss now? I'm really disappointed - my first BMW and I really loved the car.
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  #69  
Old 01-16-2017, 06:01 AM
BadBoyBeltran BadBoyBeltran is offline
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Subscribed.

Had Drivetrain Malfunction error flash on the dash when I am got on boost a couple of weeks ago. Turned the car on and off and it went away. Proceeded to accelerate again on my way to work and got the error again, this time with a CEL.

Removed the engine cover and saw the left 2 turbo coolant hoses blew off the nipples. I got better hose clamps until I get OEM hoses and clamps. The hoses have expanded and need to be replaced. I thought this was the issue. Test drove it and the stuttering was still there. When I gassed it, got the Drivetrain Malfunction again and the engine was stuttering. This time, it blew the right coolant hose. Fixed the hose, went for a drive, and the Drivetrain Malfunction is still there when I get on the boost. Pulled the code and got P303 (Cylinder #3 misfire). Had the alternator and battery checked and all checked out OK. I am also getting the Battery Discharge error intermittently.
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  #70  
Old 01-16-2017, 07:45 AM
BadBoyBeltran BadBoyBeltran is offline
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Hello.

Just got a call back from my SA.

CCP was done on 5/17/15 and she told me that the warranty does not transfer ownership? Is this true?
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  #71  
Old 02-10-2017, 02:19 AM
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daders daders is offline
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Originally Posted by BadBoyBeltran View Post
Hello.

Just got a call back from my SA.

CCP was done on 5/17/15 and she told me that the warranty does not transfer ownership? Is this true?
Not sure. You could try calling BMWNA to verify.
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  #72  
Old 02-13-2017, 09:34 AM
rogueshot rogueshot is offline
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Originally Posted by keithg View Post
All was fine AFTER the recall-oil consumption was MUCH better. On Monday wife gets DRIVELINE MALFUNCTION! Has used more oil in last 2 months. Service advisor is GREAT guy as we have known him socially also(2 wheels). Says he will do the valve seals now, etc. Sill CPO with only 59K on it.
Will advise when its complete!
in my experience valve stem seals will not fix the oil burning issues. it did not affect my oil consumption at all.
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  #73  
Old 02-13-2017, 09:36 AM
rogueshot rogueshot is offline
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Originally Posted by Morgan_rsm View Post
Has anyone had extended success with repairs on this car? I bought one two weeks ago and have used 2 quarts of oil. In extended stop and go traffic (rush hour) this thing starts smoking like a house on fire. I guess I'm out of pocket for this repair if I can't get BMW or the dealership to play ball. Am I better off to sell it and take my loss now? I'm really disappointed - my first BMW and I really loved the car.
smoking?? I don't know that anyone experiencing increased oil consumption has complained that their car "smokes".....definitely a bit of smoke at start up but no smoke when driving for me (and I burn about 1qt every 1000-1500miles).
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  #74  
Old 02-13-2017, 11:00 AM
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daders daders is offline
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Originally Posted by rogueshot View Post
in my experience valve stem seals will not fix the oil burning issues. it did not affect my oil consumption at all.
I read a thread on the Audi forums (year or two ago) someone replaced their piston rings on their 2.0t Audi having the same, according to the dealership, "normal oil consumption", and it resolved their problem...they did this on their own after replacing the CCV unit and valve stem seals. It seems once you own one of these problem cars there are two alternatives, be willing to "rebuild" the engine (by that I mean replace all seals/gaskets) or dump the car and hope the next one doesn't "consume" oil. On our N63s, if you don't have the desire/love for the vehicle the former will just irk you to no end as you watch whoever you task to fix your vehicle drain your bank account.
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  #75  
Old 03-21-2017, 01:19 PM
wallmaker6 wallmaker6 is offline
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Just got my '11 550i. Runs like a dream now *knock wood* but I scheduled the CCP SIB0001314 anyway, because well - why not. Better safe than sorry with this N63. Didn't know about any of this until After I got the car of course. Traded in my E92 for it, hope this wasn't a huge mistake.
Will update as events occur...
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