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F10 / F11 (2011 - 2016)
The sixth generation of the BMW 5 Series Sedan (F10) was produced from 2011 - 2016 with LCI updates arriving in 2014. In the US BMW offered a hatchback 5 Series Gran Truismo (F07) and the rest of the world also go a Station Wagon/Touring version F11.

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  #1  
Old 08-27-2015, 01:03 AM
isp1217 isp1217 is offline
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Old 08-27-2015, 04:00 AM
Quintus Quintus is offline
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Desperately need some advice for unfair charge

I'm really sorry to hear your story but this certainly seems like user error. Hitting a curb at high speed could ruin your front end and cost a pretty penny to fix. I don't see how this is any different. You carried a 5 gallon water jug in your trunk, did not secure it in any way, and it got bounced around and blew open. How is BMW supposed to be on the hook for the resulting damage? I don't see this as ordinary daily use which would be covered by warranty.

I know this is not what you want to hear, but you don't need warnings to know that spilling a 5 gallon water jug in your trunk is going to be trouble. The car is insulated to prevent water getting "into" the car. It is not insulated to prevent water that is already in the car from getting disbursed to the electronics inside the car.
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Old 08-27-2015, 05:37 AM
romeofrosty romeofrosty is offline
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Show me ANY newer car that you can pour 5 gallons of water into its trunk that won't result in significant damage! All newer cars are loaded with electronics nowadays.
And your complaint is there are no warning labels telling you there are electronic components in the back of the car? Really? I know that in today's society that it's always somebody else's fault, but I gotta side with BMW on this one.
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Old 08-27-2015, 06:27 AM
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TexasSpartan TexasSpartan is offline
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I too don't see this as being a warranty claim. Your comparison of heavy rain getting into the trunk is completely different from you putting a water bottle in the trunk and it leaking. Take the advice of your SA and call your insurance company.
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Old 08-27-2015, 06:33 AM
bomax bomax is offline
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Originally Posted by romeofrosty View Post
+1
Show me ANY newer car that you can pour 5 gallons of water into its trunk that won't result in significant damage! All newer cars are loaded with electronics nowadays.
And your complaint is there are no warning labels telling you there are electronic components in the back of the car? Really? I know that in today's society that it's always somebody else's fault, but I gotta side with BMW on this one.
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Old 08-27-2015, 06:39 AM
Ric in Richmond Ric in Richmond is offline
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It is a comprehensive insurance claim.

File it and move on.

Now take a picture of where these parts are so I can make sure I never do the same.
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Old 08-27-2015, 06:45 AM
IanS100 IanS100 is offline
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+1

If you drove over a rock and ripped your sump off would you blame BMW for not specifically warning you about the possibility, I can't even see this attracting a good will payment from BMW
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Old 08-27-2015, 06:53 AM
veery veery is offline
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I think it's design stupidity on BMW's part and that the OP should be entitled to some kind of break. What is wrong with contacting BMWNA and asking them to help. Lot of folks have carried coolers in trunks and sometimes those things leak. Having critical electrical system components located in a vulnerable spot and not protecting them adequately is just wrong, IMO. But if you insist on designing in that fashion, it is only fair to offer a warning to the buyer about the potential hazard of leaking fluids in the trunk. It's a TRUNK! Where is one supposed to carry such cargo, anyway?
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Old 08-27-2015, 06:56 AM
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OP, this is not a BMW warranty issue plain and simple. I see your only avenues of recourse being yourself or your insurance company. I'd call them right away. You might want to explain that the water was among the other groceries you were carrying in the trunk and, unbeknownst to you at the time when you placed it in the trunk, the water container was apparently defective.

By the way, you can lift up the trunk flooring and see the electrical system underneath.

Good luck!
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Old 08-27-2015, 07:00 AM
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Quote:
Originally Posted by veery View Post
I think it's design stupidity on BMW's part and that the OP should be entitled to some kind of break. What is wrong with contacting BMWNA and asking them to help. Lot of folks have carried coolers in trunks and sometimes those things leak. Having critical electrical system components located in a vulnerable spot and not protecting them adequately is just wrong, IMO. But if you insist on designing in that fashion, it is only fair to offer a warning to the buyer about the potential hazard of leaking fluids in the trunk. It's a TRUNK! Where is one supposed to carry such cargo, anyway?
That's a very slippery slope you're trying to create. Warranties do not supplant common sense.
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Old 08-27-2015, 07:04 AM
veery veery is offline
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Originally Posted by Leslierc View Post
That's a very slippery slope you're trying to create. Warranties do not supplant common sense.
Common sense is a quality absent in most engineers! Critical electrical components should be waterproofed as much as possible. Those parts do NOT belong in that location. It is just plain BAD design*

*think N63..
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Old 08-27-2015, 07:22 AM
The X Men The X Men is offline
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Desperately need some advice for unfair charge

Warranties only cover defects, this is more of a design flaw. File an insurance claim and get yourself a rubber trunk mat.
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Old 08-27-2015, 07:29 AM
IanS100 IanS100 is offline
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Quote:
Originally Posted by veery View Post
Common sense is a quality absent in most engineers! Critical electrical components should be waterproofed as much as possible. Those parts do NOT belong in that location. It is just plain BAD design*

*think N63..
I totally agree but there aren't many places left to shove all these components, I'm going to sue BMW for a twisted back after trying to change one of the front fuses
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Old 08-27-2015, 07:33 AM
wrickem wrickem is offline
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You must have missed the section in the Owner's Manual under the Driving Tips/Loading section that says:
No fluids in the trunk
Make sure that fluids do not leak into the
trunk; otherwise, the vehicle may be damaged

8K does seem rather steep though. Do a search in all of the forums on here and see what others have done, I remember seeing a few where people just replaced certain components themselves. And after it's fixed, as The X Men said, get yourself a rubber trunk mat. Good luck!
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Last edited by wrickem; 08-28-2015 at 02:45 AM.
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Old 08-27-2015, 07:46 AM
chrischeung chrischeung is offline
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Quote:
Originally Posted by veery View Post
Lot of folks have carried coolers in trunks and sometimes those things leak.
That is why they have insurance. I'm with the majority view on responsibility. The battery is located in the trunk in some models, so apart from the damage, it could create a dangerous situation.

What I do, which won't help with something as large as a 5 gallon leak, but will with small bag leaks, is put in an old sheet. This protects the carpeting, and absorbs any small fluid leaks. I just wash it periodically.
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Old 08-27-2015, 08:07 AM
Sisyphus987C Sisyphus987C is offline
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I agree that this isn't a warranty item. IIRC there is a warning in the owners manual at least for 2015. I also agree that there are some poor design choices in this car. It is a trunk. Sometimes stuff you put in the trunk leaks. Good design accommodates reality. I also question the choice to put the DME unit on the side of the engine below the intake manifold. Not the most protected location.

I'm glad that I by habit tie larger items down. Upending a 5 gal gas can for instance could provide a more interesting day than I prefer to have. A couple bungee cords are rather handy even though the number of tie downs are limited. Wonder how the ambulance chasers would handle that one...

I figured the Weather Tech trunk mat a good investment for this car though I doubt its ability to capture 5 gal of anything.


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Old 08-27-2015, 08:08 AM
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Quote:
Originally Posted by veery View Post
Common sense is a quality absent in most engineers! Critical electrical components should be waterproofed as much as possible. Those parts do NOT belong in that location. It is just plain BAD design*

*think N63..
When I think of "bad design", the placement of the fuel tank in the FORD Pinto between the rear axle and rear bumper comes to mind. Plcement of the battery and electrical components under the trunk flooring is not bad engineering and does not rise to that level of poor design in my opinion.
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Old 08-27-2015, 08:11 AM
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I can't quote it exactly because I'm not going to my car, but I know for sure that there is a warning label about carrying liquids and to not spill any liquids in the trunk. I believe it's located on the inside of the trunk lid.
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Old 08-27-2015, 08:25 AM
bmguy bmguy is offline
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I have seen others have success with going to the company that sold you the water bottle and they have paid out similar claims for defective products. I have no specific examples of water bottles, but rather of bleach that leaked onto carpets and those have been paid out by the grocery store. Admittedly those were drops of bleach along the path to the laundry room, but the carpets needed to be replaced in the whole house to match;

Bottom line, your insurance company should be able to process the claim, and they may even choice to take legal action against the store or manufacture if they feel its worth it or have a legal case.

I don't you know your exact circumstance if its refillable bottle you bring with you and you have to tighten on the cap yourself before you leave (if so your not getting help from the store) - but if it was a factory sealed cap you may have a chance.

p.s. as a side note, I'm told there is also other parts under the cup holders that suffer the same fate! I also had a MB ML320 CDI that had a issue with the sunroof drain and water flowed around the roof of the car into the dash and trunk - same issue - they tried to find ways to blame me but after some pushing back for a week they opened the car and found the sunroof drain problem. Later that year there was a recall to correct the same issue.

Last edited by bmguy; 08-27-2015 at 08:29 AM.
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Old 08-27-2015, 08:58 AM
chrischeung chrischeung is offline
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Quote:
Originally Posted by Sisyphus987C View Post
I agree that this isn't a warranty item. IIRC there is a warning in the owners manual at least for 2015.
Warning is also in the 2014 owner's manual:

No fluids in the cargo area
Make sure that fluids do not leak into the
cargo area; otherwise, the vehicle may be damaged.
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Old 08-27-2015, 09:03 AM
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eLECTRO eDITION eLECTRO eDITION is offline
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I just looked in my 14 LCI 528 trunk. Clearly posted within reasonable height and, appears easily to see, the following sticker/message.

Weather Tech trunk liner installed in the 528, probably would not contain the liquid volume of 5 US gallons.

OP good luck with an insurance claim and, keep us posted on your quest of resolution!
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Old 08-27-2015, 09:37 AM
rijc99 rijc99 is offline
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Since you asked....

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Old 08-27-2015, 10:38 AM
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ezaircon4jc ezaircon4jc is offline
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Since you asked....

Attachment 527207
My 2012 has the same warning.......

Many cars have the battery in the trunk; and for good reason!
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Old 08-27-2015, 10:51 AM
chrischeung chrischeung is offline
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Quote:
Originally Posted by veery View Post
I think it's design stupidity on BMW's part and that the OP should be entitled to some kind of break
I honestly think that would be tough in the OPs case. Even if your premise is correct, then why did the OP buy the car? There are warnings everywhere, yet he still purchased the car, and then went against the warning. Should BMW be responsible in such a case?

Certainly there may be some goodwill gesture opportunity, but probably not beyond that. And based on my experience with the N63 recall, I wouldn't pin too much hope on that from BMW.

I'm not sure the OP has a legal leg to stand on. But I'd certainly be interested to find if I'm wrong.
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Old 08-27-2015, 10:55 AM
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ae86pwr ae86pwr is offline
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It's situation like this our cars are full of warning labels...

File claim with your insurance company and move on.
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