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  #1401  
Old 07-10-2018, 04:04 AM
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Yesterday Bmw signed a Battery supply deal worth nearly $5 Billion with CATL, the world’s largest maker of battery cells for electric vehicles. They must certainly see the future in EV's....albeit, that amount of coin is probably small change for the group.
https://www.reuters.com/article/us-b...-idUSKBN1JZ11Y

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  #1402  
Old 07-10-2018, 09:47 AM
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https://www.truedelta.com/car-reliab...=2015&max=2018

It is unclear what is the sample size of the above ranking, for what it is, Tesla is ranked last for reliability from 2015 to 2018.
Longterm reliability is a big concern of mine, but not enough to dissuade me from buying it... it drives that well.
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  #1403  
Old 07-10-2018, 09:57 AM
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Longterm reliability is a big concern of mine, but not enough to dissuade me from buying it... it drives that well.
It is fascinating that Tesla store has no parts department. There is a parts line that requests shop name(probably only body shops are accepted) and such.

Can Tesla owners at least get wiper blade refills from the Tesla stores?
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  #1404  
Old 07-10-2018, 10:16 AM
Michael Schott Michael Schott is offline
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Originally Posted by namelessman View Post
It is fascinating that Tesla store has no parts department. There is a parts line that requests shop name(probably only body shops are accepted) and such.

Can Tesla owners at least get wiper blade refills from the Tesla stores?
Do people go to dealers to buy wiper refills? I would think they would have them changed by the dealer. Or if they do it themselves they go to an auto parts store.
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  #1405  
Old 07-10-2018, 10:18 AM
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It is fascinating that Tesla store has no parts department. There is a parts line that requests shop name(probably only body shops are accepted) and such.

Can Tesla owners at least get wiper blade refills from the Tesla stores?
That's like asking if Tesla owners go to Tesla for tires.... or a cabin air filter. Those parts should be easily obtainable just about anywhere.
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  #1406  
Old 07-10-2018, 11:19 AM
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That's like asking if Tesla owners go to Tesla for tires.... or a cabin air filter. Those parts should be easily obtainable just about anywhere.
Local dealer parts desks at times have discounts, or 10% BMWCCA discounts, that match online dealer stores(e.g. getbmwparts) with no shipping charge.

Plus dealer coupons to combine 4 new tires + raod force + BMW-spec alignment that comes out cheaper than Americastires/tirerack + non-BMW spec alignment.

Wiper blade refills and cabin air filters are basics. The next level is stuff like window regulators, door weather seals, door/trunk latch assemblies. Where can those be purchased for DIYs?

Or can at least an indy(non-body shop) call in to purchase these?

Last edited by namelessman; 07-10-2018 at 11:25 AM.
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  #1407  
Old 07-10-2018, 11:24 AM
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Originally Posted by namelessman View Post
Local dealer parts desks at times have discounts, or 10% BMWCCA discounts, that match online dealer stores(e.g. getbmwparts) with no shipping charge.

Wiper blade refills and cabin air filters are basics. The next level is stuff like window regulators, door weather seals, door/trunk latch assemblies. Where can those be purchased for DIYs?
They can't be purchased for DIYs since Tesla does not sell those parts. You know this as it was already answered and then you pivoted to wiper blade refills.

Basically if you need a part that is not a basic consumable, an actual REAL part, Tesla are the only source and they aren't selling them to shade tree mechanics are independent shops. At least not yet. They don't even provide service manuals.

There are guys buying salvage Teslas and trying to fix them... so one of them would be the best possible source to ask for how they are obtaining Tesla parts.

As Tesla gets into the 100's of thousands of cars on US roads, with owners in more rural parts of the USA the pressure for them to allow 3rd party repair will grow.... whether they will cave is another matter entirely.
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  #1408  
Old 07-10-2018, 11:25 AM
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There's a guy that has a YouTube channel dedicated to how he built his Tesla S from basicly a pile of scrap...'''.Rich Rebuilds ''' is the channel's name.

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  #1409  
Old 07-10-2018, 11:27 AM
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Originally Posted by Dio///M View Post
There's a guy that has a YouTube channel dedicated to how he built his Tesla S from basicly a pile of scrap...'''.Rich Rebuilds ''' is the channel's name.

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Does it come with factory warranty?
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  #1410  
Old 07-10-2018, 11:30 AM
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Does it come with factory warranty?
Doubt it...the guy, _(I forget his name) is not on polite terms with Elon as he illustrates in his correspondences he has with Elon himself or/and Tesla HQ.


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  #1411  
Old 07-10-2018, 11:33 AM
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Originally Posted by voip-ninja View Post
They can't be purchased for DIYs since Tesla does not sell those parts. You know this as it was already answered and then you pivoted to wiper blade refills.

Basically if you need a part that is not a basic consumable, an actual REAL part, Tesla are the only source and they aren't selling them to shade tree mechanics are independent shops. At least not yet. They don't even provide service manuals.

There are guys buying salvage Teslas and trying to fix them... so one of them would be the best possible source to ask for how they are obtaining Tesla parts.

As Tesla gets into the 100's of thousands of cars on US roads, with owners in more rural parts of the USA the pressure for them to allow 3rd party repair will grow.... whether they will cave is another matter entirely.
The pivoting to wiper blade refills is the basic thought process of a BMW owner that has OK experience with local dealers, who understands the basic needs of its customers to supply basics for better prices than non-dealers.

As far as allowing 3rd party repair, in general Tesla seems to be taking the stance of Apple, who in theory does not support any 3rd party repair. The difference is Apple products may be shipped easily to Apple repair centers, Tesla products may not be easily shipped(but Tesla can be innovative in that regard as well).
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  #1412  
Old 07-10-2018, 02:07 PM
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I didn't want to mention I3....it's embarrassing.



But everything's gonna change! Note Tesla builds expecting autonomy - others seem not to - advantage: Tesla.


Yep the i3 is funky. I will hold judgement as to what “others” are doing until we see what comes to market from the big boys. I think VW is ready to launch something interesting in MY 2020.


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  #1413  
Old 07-10-2018, 03:19 PM
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Originally Posted by namelessman View Post
The pivoting to wiper blade refills is the basic thought process of a BMW owner that has OK experience with local dealers, who understands the basic needs of its customers to supply basics for better prices than non-dealers.

As far as allowing 3rd party repair, in general Tesla seems to be taking the stance of Apple, who in theory does not support any 3rd party repair. The difference is Apple products may be shipped easily to Apple repair centers, Tesla products may not be easily shipped(but Tesla can be innovative in that regard as well).
Tesla have repeatedly insisted that nobody but Tesla can repair their products.

Not partners mind you, Tesla corporate.

We'll see how long that lofty goal lasts when they have 1M vehicles on the roads and just as many customers.

Tesla having to certify independent shops to work on their vehicles, much like Apple does with their devices seems inevitable.... but they are actually going in the opposite direction. Tesla is so dissatisfied with the work that body shops are doing that they are supposedly doing a pilot program in SoCal in which they will bring body repair in-house and refer all of the customers there to get their cars repaired properly.
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  #1414  
Old 07-10-2018, 03:39 PM
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Originally Posted by voip-ninja View Post
Tesla have repeatedly insisted that nobody but Tesla can repair their products.

Not partners mind you, Tesla corporate.

We'll see how long that lofty goal lasts when they have 1M vehicles on the roads and just as many customers.

Tesla having to certify independent shops to work on their vehicles, much like Apple does with their devices seems inevitable.... but they are actually going in the opposite direction. Tesla is so dissatisfied with the work that body shops are doing that they are supposedly doing a pilot program in SoCal in which they will bring body repair in-house and refer all of the customers there to get their cars repaired properly.
One perspective for Tesla's stance is, there is no need for indy repair since Tesla's products are 99.999% reliable.

If that is reality then it will be pointless to worry about replacement parts and repair costs, as the product rarely, rarely fails. There are Tesla forum posts that say Tesla traveled long distance to supercharging locations to swap loaners with customer's cars for service/repairs. This is cost effective only if reliability is 5 nines or above.

BTW, in the birthplace of Tesla, the factory does not provide body shop service. Instead there are Tesla authorized collision centers, and the local ones are mainly chain-owned/direct repair shops that are not highly rated for top quality work. Nonetheless these shops are supposed to be trained to handle the aluminum skins of S/X.

https://www.tesla.com/support/body-shop-support

"Tesla factory repair is available for light collision repair in the following cities.

Bellevue, Washington
Dallas, Texas
Eatonville, Florida
Houston, Texas
Las Vegas, Nevada
Marietta, Georgia
Owings Mills, Maryland
Van Nuys, California
Villa Park, Illinois"

Last edited by namelessman; 07-10-2018 at 03:42 PM.
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  #1415  
Old 07-10-2018, 03:56 PM
Michael Schott Michael Schott is offline
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Isn't Tesla known for excellent customer service? I know that in Michigan where we have no Tesla dealers due to a state law against direct car sales, the nearest dealer is in Cleveland which is 3 hours away. Tesla sends a flatbed to pick up the owners car and gives them a free rental. The car is returned the same way when repaired.
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  #1416  
Old 07-10-2018, 04:33 PM
Michael Schott Michael Schott is offline
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Originally Posted by namelessman View Post
This is possible when Tesla has sold only 200k cars lifetime, and investors have been ok with Tesla losing billions with no end in sight(some of those billions paid for that 3-hour one-way pickup plus rental delivery).

When Tesla does need to answer to investors and sustain profitability, plus millions of cars, they better have at least 5 nines or above, or else .... well, investors probably do not care but keep giving Tesla free passes.
What does this have to do with volume? All they need to do for Michigan owners is contract with a cartage company and a rental car company. Tesla is a luxury car company. They provide commensurate service.
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  #1417  
Old 07-10-2018, 08:16 PM
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What does this have to do with volume? All they need to do for Michigan owners is contract with a cartage company and a rental car company. Tesla is a luxury car company. They provide commensurate service.
There is a cost associated with the flat bed and rental service.

Providing such service to 1 out of, say, 100 Michigan Tesla owners is no big deal.

Providing such service to (hypothetical) 10000 out of 1 million Tesla owners in Michigan is no small feat(and the amount of complaints from customers of the inconvenience).

Volume matters. Failure rate matters.
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  #1418  
Old 07-11-2018, 03:57 AM
Michael Schott Michael Schott is offline
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Originally Posted by namelessman View Post
There is a cost associated with the flat bed and rental service.

Providing such service to 1 out of, say, 100 Michigan Tesla owners is no big deal.

Providing such service to (hypothetical) 10000 out of 1 million Tesla owners in Michigan is no small feat(and the amount of complaints from customers of the inconvenience).

Volume matters. Failure rate matters.
The cost is factored into each car sold.
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  #1419  
Old 07-11-2018, 09:07 AM
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The cost is factored into each car sold.
Tesla not allowing 3rd party repair does affect the bottom line of the customers in terms of cost.

And the mental exercise to figure out how to maintain/fix these Tesla helps to identify the real cost of ownership(the baked in cost of pick up/down off service, the captive Tesla dealer prices, etc, etc).

Last edited by namelessman; 07-11-2018 at 12:43 PM.
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  #1420  
Old 07-11-2018, 05:41 PM
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This is a new development.

http://markets.businessinsider.com/n...8-7-1027360260
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  #1421  
Old 07-11-2018, 05:43 PM
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Well, we'll see what shakes out. This is the same guy that stole Tesla IP. So now he was doing it for the greater good?

Also Business Insider is completely hostile to Tesla, so yes, we'll see what happens next.
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  #1422  
Old 07-11-2018, 09:44 PM
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Firefox doesn't like that URL
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  #1423  
Old 07-11-2018, 09:45 PM
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Well, we'll see what shakes out. This is the same guy that stole Tesla IP. So now he was doing it for the greater good?

Also Business Insider is completely hostile to Tesla, so yes, we'll see what happens next.

Whazzat?
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  #1424  
Old 07-11-2018, 11:25 PM
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Firefox doesn't like that URL
https://money.cnn.com/2018/07/11/new...tip/index.html

This link should work.
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  #1425  
Old 07-12-2018, 08:57 AM
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Also Business Insider is completely hostile to Tesla, so yes, we'll see what happens next.
Tech Crunch also has an article about it.
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