Carwash messed up my interiors! please help. - Bimmerfest - BMW Forums



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F12 / F13 M6 & F06 M6 Gran Coupe (2012 - current)
The third generation M6 based on the BMW F12/F13 6 Series and shares its 7-speed M-DCT gearbox, BMW S63 V8 engine and other technology with the F10 BMW M5. The F06 M6 Gran Coupe, based on the F06 6 series also shares the same engine, transmission and technology.

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Old 09-23-2019, 10:04 AM
kahizer kahizer is offline
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Carwash messed up my interiors! please help.

Last Saturday i took my car for detail cleaning, when they finished i noticed there was a weird dark spot between the seats, when i looked at it, the leather was removed who knows how. They claimed they used the corresponding soap for the leather and it came out on its own. But it seems like either the press way to hard when cleaning or they used the wheels cleaner instead of the soap by mistake. I talked to the manager and he offered to clean all my car for free, but i didnt care about that i wanted my leather to be back the way it was. He gave his information, so i dont know whats the correct process. Should i contact my insurance(i have full cover) and tell them about it to contact the car wash insurance? or should i go on my own and try to get an estimate? The manager also told me if i wanted to get it fixed that part wont be the same color as the interior of my car.. So please help i dont know whats the right process with carwashs.

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  #2  
Old 09-23-2019, 10:11 AM
BabyUnicornTaco BabyUnicornTaco is online now
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Just a thought but based on where the spot is it looks like maybe thatís where you use your fingers/hand to close the armrest storage top after you have had it open. Or maybe where you rest your hand or elbow for something else. It might be possible that whatever you have on your hands each day (like moisturizer) may have been damaging the leather and whatever they used to clean it reacted with it to cause that damage. It happens. It could have already been broken down and the correct cleaner took it off.


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Old 09-23-2019, 10:27 AM
kahizer kahizer is offline
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Quote:
Originally Posted by BabyUnicornTaco View Post
Just a thought but based on where the spot is it looks like maybe thatís where you use your fingers/hand to close the armrest storage top after you have had it open. Or maybe where you rest your hand or elbow for something else. It might be possible that whatever you have on your hands each day (like moisturizer) may have been damaging the leather and whatever they used to clean it reacted with it to cause that damage. It happens. It could have already been broken down and the correct cleaner took it off.


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Yeah i would totally understand if that was the case, but i only drive that car on the weekends is not my commuter car and i do check the interior constantly for affected spots.
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Old 11-19-2019, 01:56 PM
finalfan7asy finalfan7asy is offline
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If it's damage and you want to replace the center console armrest, it will cost you around $370. The part number can be found at realoem.com. Best of luck!
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