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  #26  
Old 12-13-2017, 08:23 PM
MJBrown62 MJBrown62 is offline
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Quote:
Originally Posted by Ibiza View Post
Also, cute storry how you met your wife. What happened that you moved over to BMW?
My wife an I met before we got into the car biz (worked for a publishing co.) We went from Seattle to New England to be with my Dad who had a terminal illness. We did some consulting, and met a multiple-store dealer principal our age who had a Subaru store. The rest, as they say, is history.

She poo-pooed the whole BMW thing ... asked me why I drive my BMW the way I do, and I'd say, "Because I can."

A few years later she saw the new X3 (2014) and decided she'd give it a try. About six months in she was driving and looked over and said, "OK, I get it now."

And again, the rest is history.

The Subaru dealer has given up on getting her back in one.

When we moved back to Seattle, I decided to move up to a high-line brand. I did my research, and BMW was most in the spirit of what I wanted to represent: commitment to the driving experience, commitment to safety, and commitment to being uncompromising.

I think we have done some compromising to gain market share, but I still think it's the best driving car on the road, for the price point.


MJB
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  #27  
Old 12-13-2017, 10:09 PM
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Ibiza Ibiza is offline
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Quote:
Originally Posted by MJBrown62 View Post
I think we have done some compromising to gain market share, but I still think it's the best driving car on the road, for the price point.


MJB
I agree 110% with you on that, why I been a multi-BMW vehicle owner for 14 years and never look else where when its time to lease again every three years. Except having 2 vehicles ordered and taking US delivery within weeks can be over stimulating. With ED and PCD no other manufacture can deliver this experience.
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  #28  
Old 12-14-2017, 08:20 AM
ard ard is offline
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Quote:
Originally Posted by Classj View Post
Thanks MJ for the advice and info! I guess luck was on my side today since I called Paul miller after lunch and secured a 112 build, week 2, configured to my spec with production number on the spot. I just saw your chart and am happy to see I got the only 112 presently in NJ.

Before I even reached out to them I made the decision to dump dealer 2 regardless of timing. I gave the GM the opportunity to make things right and they refused.

Thanks to everyone who helped here!
Glad you jumped. As I read down though the thread, when you said you were going to sit tight at #2 I thought 'why reward $hitty behaviour?'. Knowing they screwed me would grind on me.

I would NOT have told them I was cancelling either, just blew them off when it came in, but I'm a dick.
__________________
Alignment here: The Definitive Alignment Thread

OE is Original Equipment aka 'BMW Original Parts' aka 'What you buy at the BMW dealer with a BMW label'

OEM is Original Equipment Manufacturer... EITHER the company that made the OE part or.... A part this is identical to the OE part, but is sold by the OEM under their own label


OEM is not what BMW sells


http://www.bimmerzone.com/category/T...ricks_OEM.html

https://www.turnermotorsport.com/t-OEvsOEM
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  #29  
Old 12-14-2017, 08:28 AM
ard ard is offline
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Quote:
Originally Posted by MJBrown62 View Post
I've suggested this before, but I'd skip all the "allocation" language. It's an internal term that many outside of BMW have picked up on, and in my time on the 'Fest it has been a key source of angst.

Allocation internally is when we get allotted cars. What we get are production numbers in an "On Order" status.

So as Infosec does, don't ask if they have allocation. Ask if they have an on order production #, or just a production #.
This confuses me a bit....

In the past, we have seen folks get production numbers- but then sit for weeks or months waiting for it to 'change' and actually get built- all the time BMWNA and the dealer dancing around. When in actual fact the movement into production is controlled by the dealer's allocation which dictates in which week that production number will be built....

Do folks need something other than just a production number? How will they know when that production number will be built?
__________________
Alignment here: The Definitive Alignment Thread

OE is Original Equipment aka 'BMW Original Parts' aka 'What you buy at the BMW dealer with a BMW label'

OEM is Original Equipment Manufacturer... EITHER the company that made the OE part or.... A part this is identical to the OE part, but is sold by the OEM under their own label


OEM is not what BMW sells


http://www.bimmerzone.com/category/T...ricks_OEM.html

https://www.turnermotorsport.com/t-OEvsOEM
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  #30  
Old 12-14-2017, 08:42 AM
Classj Classj is offline
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Quote:
Glad you jumped. As I read down though the thread, when you said you were going to sit tight at #2 I thought 'why reward $hitty behaviour?'. Knowing they screwed me would grind on me.

I would NOT have told them I was cancelling either, just blew them off when it came in, but I'm a dick.
It ate at me for a couple days and came to a head yesterday a few hours after speaking with their GM. I basically decided to kill the deal and if I could not get another decent build slot to give up and lease a Jeep for a couple years. Thankfully it seems to have worked out.

I thought about not saying anything to dealer 2 but at the end of the day they had a $1K deposit. Getting it back at this point is easy since they can still change that build into anything they want.

What is amazing me is that everyone is advising not to call BMW NA. These two dealers wasted hours of my time with shady practices. Are high volume dealers invincible to business practice issues pre-sale?
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  #31  
Old 12-14-2017, 10:04 AM
ard ard is offline
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Quote:
Originally Posted by Classj View Post
It ate at me for a couple days and came to a head yesterday a few hours after speaking with their GM. I basically decided to kill the deal and if I could not get another decent build slot to give up and lease a Jeep for a couple years. Thankfully it seems to have worked out.

I thought about not saying anything to dealer 2 but at the end of the day they had a $1K deposit. Getting it back at this point is easy since they can still change that build into anything they want.

What is amazing me is that everyone is advising not to call BMW NA. These two dealers wasted hours of my time with shady practices. Are high volume dealers invincible to business practice issues pre-sale?
BMWNA will absolutely NOT get involved with ANY aspect of the sale.

While they may not like what a dealer is doing, they are virtually powerless to interfere. Laws and dealer franchise agreements allow the dealer to have free reign. Only after you become a customer can BMWNA send you surveys, and use these results to influence the dealership.

if you call, they will make all appropriate noises, and even 'reach out'- but in the end, it is pointless.

And you can get your $1000 back at an minute up until you take delivery (unless you signed a non-refundable deposit form/state law allows it) But letting them hold $1000 isnt worth it.
__________________
Alignment here: The Definitive Alignment Thread

OE is Original Equipment aka 'BMW Original Parts' aka 'What you buy at the BMW dealer with a BMW label'

OEM is Original Equipment Manufacturer... EITHER the company that made the OE part or.... A part this is identical to the OE part, but is sold by the OEM under their own label


OEM is not what BMW sells


http://www.bimmerzone.com/category/T...ricks_OEM.html

https://www.turnermotorsport.com/t-OEvsOEM

Last edited by ard; 12-14-2017 at 10:05 AM.
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  #32  
Old 12-14-2017, 11:53 AM
MJBrown62 MJBrown62 is offline
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Quote:
Originally Posted by Classj View Post
What is amazing me is that everyone is advising not to call BMW NA. These two dealers wasted hours of my time with shady practices. Are high volume dealers invincible to business practice issues pre-sale?
Believe me while there isn't direct management of the franchise dealers, they provide a lot of "direct feedback" to dealers, primarily on the numbers, the marketing and internal processes. Constant evaluation.

But actually calling BMW Customer Service will near always end up with a "talk to your dealer."

mjb
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  #33  
Old 12-14-2017, 12:20 PM
Classj Classj is offline
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Quote:
But actually calling BMW Customer Service will near always end up with a "talk to your dealer."
Unfortunately that was my experience on a service issue a few years back as well. At the customer service level, if the dealer can't handle it BMW corporate generally has a "not my problem" approach.
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  #34  
Old 12-14-2017, 12:29 PM
MJBrown62 MJBrown62 is offline
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Quote:
Originally Posted by ard View Post
This confuses me a bit....

In the past, we have seen folks get production numbers- but then sit for weeks or months waiting for it to 'change' and actually get built- all the time BMWNA and the dealer dancing around. When in actual fact the movement into production is controlled by the dealer's allocation which dictates in which week that production number will be built....

Do folks need something other than just a production number? How will they know when that production number will be built?
Every production number has a status 105: No production week scheduled. It then moves to 111, and you get different dates by week/month. When it is requested for, when it is planned for (usually the same) and the estimated date.

Once it hits 112 status, within 11 days, on average, it goes into production.

Right now, in my On Order inventory, there are production numbers that are in 111 status and have estimated production weeks of 2018/02/07. Otherwise known as Week 7.

In some cases it can be 9+ weeks before it heads into production from taking your order. Longer if it's an individual.

So... if your agreeing to a build, and they say they have a production number:
  • Make sure they actually have a production number
  • Make sure it's not in 105 status; needs to be 111 or 112 or you won't know the estimated production week
  • Have them print out the Status Screen for the Production Number. It will show the Number, the Current Status (105/111/112, etc) and the estimated Production Dates.
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  #35  
Old 05-29-2020, 02:19 PM
ard ard is offline
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Show of hands....

Who else read this for 5, 10 posts BEFORE seeing it was 3 years old???




(Spammer reported BTW)
__________________
Alignment here: The Definitive Alignment Thread

OE is Original Equipment aka 'BMW Original Parts' aka 'What you buy at the BMW dealer with a BMW label'

OEM is Original Equipment Manufacturer... EITHER the company that made the OE part or.... A part this is identical to the OE part, but is sold by the OEM under their own label


OEM is not what BMW sells


http://www.bimmerzone.com/category/T...ricks_OEM.html

https://www.turnermotorsport.com/t-OEvsOEM
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  #36  
Old 06-01-2020, 04:49 AM
rounderman rounderman is offline
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I did and wondered why a 3 year old thread was opened again. Good to know the reason, SPAM
Take care
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  #37  
Old 06-01-2020, 05:43 PM
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quackbury quackbury is offline
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Jeezus. I can't believe ard fell for that.
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