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  #26  
Old 04-29-2019, 08:55 AM
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Originally Posted by sk72 View Post
So I dropped in the car this morning and SA did not budge on writing anything except ďCEL diagnosisĒ. I even stated to write something like customer states passive tank sensor failure and then CEL for diagnostic. SA said we will run our full diagnostic test for CEL and if the repair falls under wxtended warranty then no fee at all. He said diagnostic fee is $169 and needs my approval. Before dropping car to dealer I send SA an email with Carly report and BMW site screenshot where passive tank is included in my VIN extended warranty. He even said those does not m an anything as they will still have to run their own diagnostic.


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Which dealer is this? I see you're in Philly. Have you considered cross the river to NJ? BMW Mt. Laurel has been excellent to me when I had to use them during an emergency last year visiting my in-laws.
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  #27  
Old 04-29-2019, 09:09 AM
sk72 sk72 is offline
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This is BMW of Devon and and same dealer where I bought my suv. Mt. Laurel is 45 mins drive from my home. Next time I will try Mt. Laurel. Thanks again for all you guys help.


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  #28  
Old 04-29-2019, 09:57 AM
sk72 sk72 is offline
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Two more questions :-)

- What are the options if SA calls and tells me that they do not see CEL light on (no CEL light yesterday but fault still shows running Carly) and upon running diagnostics they found no error code relating to Passive tank sensor fault. DO I ask them to give in writing that they do not see 4BCC error code. Note - When I had called another dealer last week they said sensor is one unit built with passive tank and for sensor repair they will have to change the tank.

- Since 4BCC is passive tank sensor failure I expect dealer to change passive tank which falls under extended warranty (10yr/120k). Right?
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  #29  
Old 04-29-2019, 10:18 AM
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Originally Posted by sk72 View Post
Two more questions :-)

- What are the options if SA calls and tells me that they do not see CEL light on (no CEL light yesterday but fault still shows running Carly) and upon running diagnostics they found no error code relating to Passive tank sensor fault. DO I ask them to give in writing that they do not see 4BCC error code. Note - When I had called another dealer last week they said sensor is one unit built with passive tank and for sensor repair they will have to change the tank.

- Since 4BCC is passive tank sensor failure I expect dealer to change passive tank which falls under extended warranty (10yr/120k). Right?
your options now? Just pay the money.
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  #30  
Old 04-29-2019, 10:34 AM
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Doug Huffman Doug Huffman is offline
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The only sensors associated with the passive tank are the level sensors that are integral to the tank, moulded / 'welded' into the upper surface.

The large surface areas top and bottom of the passive tank make it fragile to overpressurization, as due to too rapid forceful filling, and underpressurization due to failed venting replacing volume removed by the transfer pump.

The upper surface flexes, strains, and the various fittings are stiffer than the surface material of the tank and are stress risers concentrating the strain in small areas for brittle cracking or fatigue cracking.

A tiny positive displacement pump, like a diaphragm pump, can draw a 15 inHg vacuum. At work we crushed and broke a railroad tank car with a 5" diaphragm 'mud pump'.
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  #31  
Old 04-29-2019, 11:02 AM
sk72 sk72 is offline
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Ok. Thanks guys.

I am expecting a call from them later today. They will also be performing repair on my two recalls.
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  #32  
Old 04-29-2019, 08:23 PM
sk72 sk72 is offline
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Update -
SA called to say CEL is due to passive tank and will replace it under extended warranty free of charge.
Again thank you all for all your valuable input. I will post summary of CEL when I get my car back.


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  #33  
Old 04-29-2019, 10:09 PM
ard ard is offline
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Quote:
Originally Posted by sk72 View Post
Update -
SA called to say CEL is due to passive tank and will replace it under extended warranty free of charge.
Again thank you all for all your valuable input. I will post summary of CEL when I get my car back.


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But plus the $169 fee?

Well, at lest you get a new tank.

Just know that many BMW dealers arent as difficult as yours.
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Alignment here: The Definitive Alignment Thread

OE is Original Equipment aka 'BMW Original Parts' aka 'What you buy at the BMW dealer with a BMW label'

OEM is Original Equipment Manufacturer... EITHER the company that made the OE part or.... A part this is identical to the OE part, but is sold by the OEM under their own label


OEM is not what BMW sells


http://www.bimmerzone.com/category/T...ricks_OEM.html

https://www.turnermotorsport.com/t-OEvsOEM
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  #34  
Old 04-30-2019, 07:39 AM
sk72 sk72 is offline
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When I had talked to SA yesterday he confirmed if any repair under extended warranty then no diagnostic fee. Lets hope it goes that way tomorrow when I pick up the car.
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  #35  
Old 04-30-2019, 08:29 AM
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hsindogg hsindogg is offline
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Originally Posted by sk72 View Post
When I had talked to SA yesterday he confirmed if any repair under extended warranty then no diagnostic fee. Lets hope it goes that way tomorrow when I pick up the car.
If you're going to return to that dealership, ask for another SA. Talk to the service department manager and discuss your issues about being misinformed about the warranty coverage and diagnostic fees. This is the time for you to throw your arms up because you have the leverage right now..which is usually not the case. Get the best SA with diesel experience, and have them put you on their VIP service list. There is such a thing, I made a ruckus at the dealership where I purchased my X5 and they had me wait 6 hours in the service area for the EGR recall (after they told me it'd only take 2 hours at most).
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  #36  
Old 04-30-2019, 08:56 AM
sk72 sk72 is offline
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Noted. Will definitely do so next time.

Damn...Love this forum...Wish I used some of the tips before when I had to pay so much out of pocket.

4 months ago when I had to fix EGR tank ($1450) they said it's no cost to repair if under 7yr/70k to when I was almost close to 80K. This same dealer price matched $1450 to one of the other dealers but did not honor a $50 off $400+ repair. When I went to service manager he said they can honor only one coupon at a time...in this case either coupon or price match.
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  #37  
Old 04-30-2019, 09:08 AM
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hsindogg hsindogg is offline
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Originally Posted by sk72 View Post
Noted. Will definitely do so next time.

Damn...Love this forum...Wish I used some of the tips before when I had to pay so much out of pocket.

4 months ago when I had to fix EGR tank ($1450) they said it's no cost to repair if under 7yr/70k to when I was almost close to 80K. This same dealer price matched $1450 to one of the other dealers but did not honor a $50 off $400+ repair. When I went to service manager he said they can honor only one coupon at a time...in this case either coupon or price match.
I assume you're talking about the EGR cooler? AFAIK there's no EGR tank, but I'm just a desk jockey.

If you plan to keep your 35d for a while, I suggest you get a BMW code reader so you can do some research on the CEL first. Then find a reputable BMW independent mechanic and start building a relationship. BMW CCA forums are a good place to start. Talk to ones and ask about diesel experience, how many diesels they get in their shops, etc. Use the dealer only as your last resort or for warranty repairs/recalls.
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  #38  
Old 04-30-2019, 09:15 AM
sk72 sk72 is offline
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My bad. EGR cooler it is :-)

I have Carly and Foxwell reader to cross check each other. I am already a member of BMW CCA and feel like xpost and bimmerfest are more active than CCA.
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  #39  
Old 04-30-2019, 09:19 AM
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I am already a member of BMW CCA and feel like xpost and bimmerfest are more active than CCA.
I meant just as a place to start to find a good Indy, as the CCA has region specific forums. Yes, seldom used for technical stuff, but a good source for recommendations for local service providers. I found an Indy from the CCA and have been more than pleased with the recommendation. You can probably ask here too I guess.
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  #40  
Old 04-30-2019, 09:23 AM
sk72 sk72 is offline
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Thumbs up

Quote:
Originally Posted by hsindogg View Post
I meant just as a place to start to find a good Indy, as the CCA has region specific forums. Yes, seldom used for technical stuff, but a good source for recommendations for local service providers. I found an Indy from the CCA and have been more than pleased with the recommendation. You can probably ask here too I guess.
Gotcha.
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  #41  
Old 05-01-2019, 05:55 PM
sk72 sk72 is offline
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Update:

Good news: I got passive tank replaced at no charge under 10 yr/120k extended warranty and $0 diagnostic feee. Attached is an image of work order.

Along with passive tank replacement they also did two recalls - Takata airbag for front and idler pulley.

Bad news: I ran a quick Carly diagnostic before leaving service center and found out 10 error codes (some listed below) stored all related to steering. I have a feeling when they replaced the airbag they probably did not follow proper procedure afterwards. I immediately emailed my SA with screenshots from Carly with error codes as he was gone for the day.

Errors:
006EC4 - Steering angle sensor
0055C3 - No DXC target torque setting
0055D0 - CAN message steering wheel angle, C4
00A55F - HW error steering column switch (LSS)
009CB1 -
00AA1C - Emergency speakers: interruption
00E2D6 - 0x330 Mileage flawed

Any advise?
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  #42  
Old 05-01-2019, 08:21 PM
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Try to reset the steering angle sensor (google it), otherwise they F'd up up the sensor and get ready to battle your SA again.

https://www.bimmerfest.com/forums/sh....php?t=1324021

I think I'm going to pass on the airbag recall.....
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  #43  
Old 05-02-2019, 09:13 AM
sk72 sk72 is offline
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Originally Posted by hsindogg View Post
Try to reset the steering angle sensor (google it), otherwise they F'd up up the sensor and get ready to battle your SA again.

https://www.bimmerfest.com/forums/sh....php?t=1324021

I think I'm going to pass on the airbag recall.....

Thanks for tip. I did google and that is exactly what SA advised when he returned my call this morning. SA confirmed that there will be no issue of DSC or any other light coming on as these error codes are because of battery been disconnected while performing airbag replacement. SA confirmed they did perform reset of steering angle sensor and don't have to worry on the error codes showed and confirmed that there are no CEL lights and to ignore error codes.

Thanks.
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  #44  
Old 07-07-2019, 10:26 AM
Brandon Motor W Brandon Motor W is offline
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Hey guys, I am getting this error code and upon investigation of the passive tank one of the sensors has some crystallization on the contacts. Photo attached for reference. Any thoughts - should I try the resistor install to the connector?
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  #45  
Old 07-07-2019, 04:19 PM
Brandon Motor W Brandon Motor W is offline
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Added the resistor but cel is still on. May need to reset the ecu, will do when I get my carly this week and will advise.
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  #46  
Old 07-08-2019, 08:00 PM
Brandon Motor W Brandon Motor W is offline
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Resistor worked, coded cleared itself. Better than spending 4k Canadian on a new tank!
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  #47  
Old 07-17-2019, 07:54 PM
jkpgt96 jkpgt96 is offline
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I am fighting with my SA about this currently on my 2011 X5d. They are telling me the passive tank is not covered. I got a card in the mail about this being now included in the 10/120k for my X5 a few months ago, but I cannot find the card anymore. Is there a document or SI that I can reference for the passive tank? I called BMWNA and they also said it isn't covered, but wanted me to send a photo of the card..I don't see it on BMW-RP for my VIN.
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  #48  
Old 07-18-2019, 04:04 AM
robnitro robnitro is offline
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Check www.bmw-rp.com with your vin. It should be in that list if it applies to your car.
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  #49  
Old 07-18-2019, 05:11 AM
jkpgt96 jkpgt96 is offline
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Originally Posted by robnitro View Post
Check www.bmw-rp.com with your vin. It should be in that list if it applies to your car.


It isnít, I already checked. Iím not taking that as truth though. I got the letter in the mail, I just canít seem to find it.


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  #50  
Old 10-30-2019, 07:46 AM
moosefist moosefist is offline
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I am getting a 4BCC code for my passive tank sensor. I checked bmw-rp.com and saw some items related to scr: supply module and active tank. Does this mean that I'm not covered? I attached a screenshot. There's also a few other items.
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