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F80/F82/F83 M3 and M4 (2015 - Current)
F80 BMW M3 sedan, F82 BMW M4 coupe and F83 M4 convertible forum. This 5th generation M3 and all new M4 features a 3.0 liter twin turbo engine (engine code S55) 425hp and 406lbs of torque! Heavy use of light weight materials makes this generation lighter and faster then the outgoing E9x M3.

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  #1  
Old 06-18-2019, 12:34 PM
Mjf5 Mjf5 is offline
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Bmw lifer needing help

Hey everyone out there I have never asked the forum for help but I need some help with this one

I have 14,800 miles on my fiance 2018 M4 MT with Competition pack, she purchased it in December of 2017. I personally have purchased 6 M series bmws over the last 18 years consisting of e30s e36s e92s and my own M4 comp pack as well as over 7 other bmws over the last 30 years

Let me give you the story I was accelerating onto a highway and something that has never happened to me occurred in the 2018 M4 MT comp. Now please understand I am not a noob and I completely understand the car inside and out, As im driving in Sport mode my engine died going around 50 MPH down shifting from 3 to 2nd gear. The engine just failed and I had to pull over and call a tow. The unusual part of this was when I pushed in the clutch to down shift to slow down the car started to fail without me touching the accelerator or letting the clutch out. The car was transported straight to BMW, as I knew it was under warranty and I have no worries (again with me owning a a number of bmws Im thinking bmw will fix it at worse Ill be out of my car a few days) Well BMW told me it was a catastrophic engine failure and this is due to my negligence. I lost it. Mind you I have a deposit for the new 2020 BMW X5M coming out to go with my fiance M4 MT comp. I have stood by BMW my entire adult life and my car is completely stock as I usually get it to the max with options and comp package which is enough for me. My car has no modifications at all.

BMW is saying that I over revved the engine in which I know I DID NOT DO, again this not being my first rodeo and understanding BMW mechanics for most of my adult life having had multiple m cars since the late 80s. Now those with BMW understanding, know that its almost impossible to over rev the engine unless you do a clutch dump, maxing out the engine at its near red line to a lower gear. No one would ever do that and I certainly did not but bmw is denying the claim. I am so upset because I have spent so so much money with BMW over my lifetime, I purchased the most maxed out version of the M4 so modifications are not needed yet BMW is reluctant to stand behind their product. I have heard horror stories but this is one where there is little circumstance for bmw to deny my claim. The car does not have more than 15000 miles and its a 2018 M4 Manual with comp pack.

I need some help from those that can give me some direction. Bmw is saying its 30k plus fix and my insurance is saying the car is under warranty its bmws problem. Im trying to give BMW the benefit of the doubt but this is insane and Bmw have never acted like this in all my prior vehicles. For someone that is a BMW lifer I am doubting my allegiance. Can someone offer an avenue of help please. If BMW will not cover this car I am done with BMW for good.

Thanks

BMW LIFER Mike
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  #2  
Old 07-01-2019, 07:08 PM
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quackbury quackbury is offline
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If you had a Type I or Type II over-rev it will be stored in the DME. Think of it as an airliner's black box cockpit data recorder. If you had a money shift, you are SOL (although your insurance company may have some liability). If, as you claim, you did not have a money shift, the DME should back you up. It's a black and white question, but you may need to lawyer up to get resolution.
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Current BMW's:
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2017 540i MSport
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Prior BMW's
2015 X1 35i xDrive
2015 X1 28i xDrive
2014 535i MSport
2014 328i SportWagon
2011 535ix MSport
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2008 ///M3 Vert
2008 X5 3.0
2007 X5 3.0
2006 X5 3.0
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  #3  
Old 07-03-2019, 11:37 AM
glennbaz glennbaz is offline
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Mein Auto: 2016 M4 Convertible
Stealerships

I feel your pain. You are considered guilty until you can prove innocence. I had a similar fight with a Nissan dealership years ago on a much smaller scale. I had a low tire indicator come on that would not reset. The reason the light came on was because I temporarily put on a spare tire without a sensor on it. After putting the original wheel back on the light would not go off. I brought the car to the dealership and they warned me that if the light was caused by improperly inflated tires they would need to charge me $150. I said no problem and was prepared for this BS by checking all the tires with a digital gauge and making sure every tire was exactly on spec. Long story short they come out and give me a bill for the $150 stating that one of the tires was "grossly over inflated". I knew this to be total BS and flew into a rage. My wife dragged me out before the Police were called. After stopping the credit card payment and contacting every consumer protection group I can think of including all the Nissan customer service outlets, 2 weeks later Nissan called to say they would "eat" the charge as a good will gesture. Needless to say I flew into another rage as they would not admit they lied.

Bottom line, I hope your dealership turns out to be more forthcoming than the ones I deal with. Dealerships alone can make or break a car brand. I love my cars but hate the skells who run the dealerships.
Glenn
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Old 07-03-2019, 12:19 PM
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Doug Huffman Doug Huffman is offline
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Quote:
Originally Posted by quackbury View Post
if you had a type i or type ii over-rev it will be stored in the dme. Think of it as an airliner's black box cockpit data recorder. If you had a money shift, you are sol (although your insurance company may have some liability). If, as you claim, you did not have a money shift, the dme should back you up. It's a black and white question, but you may need to lawyer up to get resolution.
+1

I knew a old racer, peer of Jim Fitzgerald, that did a fifth to second downshift at the end of the Start/Finish straight at CMS. Surprised the heck out of him, and exploded the alternator but not the engine.
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Scepticism is the chastity of the intellect, and it is shameful to surrender it too soon or to the first comer: there is nobility in preserving it coolly and proudly through long youth, until at last, in the ripeness of instinct and discretion, it can be safely exchanged for fidelity and happiness.
(The Works of George Santayana p. 65)

Eschew eristical argumentation. I am responsible for what I write, not for your understanding of it.

Last edited by Doug Huffman; 07-03-2019 at 12:32 PM.
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Old 07-03-2019, 05:27 PM
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Technic Technic is offline
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Quote:
Originally Posted by quackbury View Post
If you had a Type I or Type II over-rev it will be stored in the DME. Think of it as an airliner's black box cockpit data recorder. If you had a money shift, you are SOL (although your insurance company may have some liability). If, as you claim, you did not have a money shift, the DME should back you up. It's a black and white question, but you may need to lawyer up to get resolution.
Close thread.
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  #6  
Old 07-05-2019, 06:40 PM
ard ard is offline
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Location: Sierra foothills, California USA
 
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There have been stories of spurious over-rev data in the DME. So while it can be 'black and white', not always...and the pattern and timing of over revs, COMBINED WITH THE MOTOR DAMAGE, is important.

You need to read the DME and look at numbers of over-revs AND 'time' of last over-rev. You should ask the dealer for this data- over-rev counts, buckets and time of last overrun (will be in engine hours.) also time of motor failure.

And talk with a lawyer.

Finally, your BMW service center CAN go to bat for you. If they just shrugged and didnt argue "great customer, mature driver- etc etc"

I often tell people BMW doesnt examine your DME for mods..UNTIL the engine blows. Not saying yours is modded, just saying BMW looks when it is $$$$.

Edit. So what *is* the damage to the motor anyway????
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Alignment here: The Definitive Alignment Thread

OE is Original Equipment aka 'BMW Original Parts' aka 'What you buy at the BMW dealer with a BMW label'

OEM is Original Equipment Manufacturer... EITHER the company that made the OE part or.... A part this is identical to the OE part, but is sold by the OEM under their own label


OEM is not what BMW sells


http://www.bimmerzone.com/category/T...ricks_OEM.html

https://www.turnermotorsport.com/t-OEvsOEM

Last edited by ard; 07-07-2019 at 08:56 AM.
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  #7  
Old 07-07-2019, 08:54 AM
ard ard is offline
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One hit wonder?
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Alignment here: The Definitive Alignment Thread

OE is Original Equipment aka 'BMW Original Parts' aka 'What you buy at the BMW dealer with a BMW label'

OEM is Original Equipment Manufacturer... EITHER the company that made the OE part or.... A part this is identical to the OE part, but is sold by the OEM under their own label


OEM is not what BMW sells


http://www.bimmerzone.com/category/T...ricks_OEM.html

https://www.turnermotorsport.com/t-OEvsOEM
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