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Old 05-23-2019, 06:45 PM
Profesor Profesor is offline
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Problems getting BMW ConnectedDrive to wor? Do this.....

Hi,

I called BMW Assist today to check on the status of BMW ConnectedDrive, which has never worked for me... and low and behold... they have fixed the system.

According to the representative I spoke to, a completely new server system has been redesigned and they are switching customers over to the new system. The representative asked me to hold on while he transferred all of my information over to the new system, and 24 minutes later, he asked me to log out and log in to my ConnectedDrive app. I logged out and logged in, and then he asked me to test the features. I tested every feature, and every feature worked perfectly.

So... if you want your BMW ConnectedDrive app to work, call BMW Assist and ask them to transfer your information over to the new system. If they balk, tell them you know it can be done “real-time” and make them do it. You will be glad you did.

Joe
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Old 06-04-2019, 06:45 PM
mbahr mbahr is offline
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What model year are you talking about? Mine is a 2011 and I was told it was abondoned because of hardware issues with the cell connnection.....
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Old 06-13-2019, 01:06 PM
Shaun550GT Shaun550GT is offline
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I am curious about what features you got to work. I have always had luck using the tethered features like sending locations and such while the phone is in the car and linked to the Connected Drive App. However none of the car control commands work for me.

Did you get the remote features to work? Like the temperature control, horn, windows and other options?
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Old 06-13-2019, 02:53 PM
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Doug Huffman Doug Huffman is offline
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YES!!! Connected Drive servers and log-in security have been consolidated. I have reloaded the app and done everything except Add New Vehicle for my VIN belonging to a 2012. I have requested assistance from their Connected Drive e-mail
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Old 09-19-2019, 03:33 PM
mbahr mbahr is offline
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What features come on the current connected drive?
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