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  #1  
Old 05-01-2005, 10:57 AM
YetAnother YetAnother is offline
 
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Question My ability to change date for pickup and dropoff

I'm getting ever closer to an ED and had the following questions:

1. To what extent can you, rather than BMW, determine the Munich pick-up date at the time of purchase?
My guess is that what typically happens is you place the order and hear later from your dealer what pick-up date has been determined for you, which is usually 2-3 months later. I assume it would be very hard, if not impossible, to reschedule the pick-up for an earlier date. If they come back with a date that doesn't work for you (for whatever reason), can you ask for the same car one week, one month, etc., later? Whether or not BMW is flexible, an agreed/scheduled date is established and appears on your purchase agreement/order.

2. To what extent can you change the agreed pickup date after the purchase (but before the scheduled pickup date)?
Say you agreed to pick up the car on the 15th of June. One week beforehand, your boss says you can no longer take time off (but can do so one month later). Can you call BMW and reschedule? Does it depend on how far in advance you tell them?

3. Are you free to drop off the car whenever you like (within 6 months of pick-up, of course)?
I believe there is no scheduled dropoff date when you collect the car; the agrement is you'll schedule a drop-off while you're in Europe. So you may go over there expecting to drop it off on, say, the 1st of June in Paris and then decide once there that you're having so much fun that you'd prefer to drop it off on the 1st of July in Madrid. Or you could drop it off earlier than planned. What is important is to contact the drop-off center x days beforehand to notify them you're coming; you cannot just show up expecting to hand the car over to them.

I ask all of this to learn how much flexibility I'll have in my schedule. Thanks.
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  #2  
Old 05-01-2005, 11:31 AM
arnolds arnolds is offline
 
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Quote:
Originally Posted by YetAnother
I'm getting ever closer to an ED and had the following questions:

1. To what extent can you, rather than BMW, determine the Munich pick-up date at the time of purchase?
My guess is that what typically happens is you place the order and hear later from your dealer what pick-up date has been determined for you, which is usually 2-3 months later. I assume it would be very hard, if not impossible, to reschedule the pick-up for an earlier date. If they come back with a date that doesn't work for you (for whatever reason), can you ask for the same car one week, one month, etc., later? Whether or not BMW is flexible, an agreed/scheduled date is established and appears on your purchase agreement/order.
If you are just ordering, you tell your CA what date you want to pick up. They will verify this with BMW AG(takes a few days) and either tell you its a go or give you other dates close to your first choice. Make sure you're requested date does not fall on a German Holiday. BMWNA is flexible as long as they have room for your requested date. 95% of the time, they will have no problem with your chosen date esp. if you are ordering 3 months in advance. I just did one last march and my order date to pick up was less than 5 weeks. I told them what week I wanted and was given two dates to choose from.

Quote:
Originally Posted by YetAnother
2. To what extent can you change the agreed pickup date after the purchase (but before the scheduled pickup date)?
Say you agreed to pick up the car on the 15th of June. One week beforehand, your boss says you can no longer take time off (but can do so one month later). Can you call BMW and reschedule? Does it depend on how far in advance you tell them?
Changing your date one week before pickup is probably not doable but maybe you can cite such extenuating circumstances. You have to remember that they have to coordinate registration and paperwork for your car as you will drive it around europe so pick up dates are set in stone and are usually hard to modify as you get closer to d-day.

Quote:
Originally Posted by YetAnother
3. Are you free to drop off the car whenever you like (within 6 months of pick-up, of course)?
I believe there is no scheduled dropoff date when you collect the car; the agrement is you'll schedule a drop-off while you're in Europe. So you may go over there expecting to drop it off on, say, the 1st of June in Paris and then decide once there that you're having so much fun that you'd prefer to drop it off on the 1st of July in Madrid. Or you could drop it off earlier than planned. What is important is to contact the drop-off center x days beforehand to notify them you're coming; you cannot just show up expecting to hand the car over to them.

I ask all of this to learn how much flexibility I'll have in my schedule. Thanks.
You have 90 days to drop off the car, see the Sticky on top of this forum. Your insurance will cover you for 14 days, extra days you will have to pay for. There is a rate schedule at www.bmwusa.com European Delivery section. So if you are going to be goingover the 14 days, make sure you buy the extra insurance. I have no idea if you can buy it after pick up and you decided to stay a couple more weeks.

They will ask you at time of delivery when you expect to drop the car off.

I dropped off in Frankfurt in 2000 without caling EH Harms first. Just showed up and handed them the car.
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  #3  
Old 05-02-2005, 11:38 AM
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Ågent99 Ågent99 is offline
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I did the same as Arn (5 week turn) but was able to move my original date of pick-up on March 18 to March 23. However, I moved the date within a few days of receiving it.
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Old 05-02-2005, 12:06 PM
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Quote:
Originally Posted by arnolds

Changing your date one week before pickup is probably not doable but maybe you can cite such extenuating circumstances. You have to remember that they have to coordinate registration and paperwork for your car as you will drive it around europe so pick up dates are set in stone and are usually hard to modify as you get closer to d-day.
Just don't ask them when d-day is
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Old 07-04-2013, 01:11 AM
dank7 dank7 is offline
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it's ALIVE

figured it was easier to bump this:

who do i contact (besides the CA) to change the dropoff date to a day earlier?

I am scheduled to drop the car off on the 11th of July in Geneva but was thinking maybe doing it a day (or two earlier). I feel as though a day or two earlier should not be as difficult as opposed to later.

Has anyone had any issues with something like that?
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Old 07-04-2013, 06:19 AM
CTSoxFan CTSoxFan is offline
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Quote:
Originally Posted by dank7 View Post
figured it was easier to bump this:

who do i contact (besides the CA) to change the dropoff date to a day earlier?

I am scheduled to drop the car off on the 11th of July in Geneva but was thinking maybe doing it a day (or two earlier). I feel as though a day or two earlier should not be as difficult as opposed to later.

Has anyone had any issues with something like that?
Contact the drop off location.
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  #7  
Old 07-04-2013, 10:00 AM
roots roots is offline
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Changing drop off date shouldn't pose a problem. Have you made contact with the drop off location with your original date? Either way, just contact them again and give them your new date.
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  #8  
Old 07-04-2013, 11:18 AM
dank7 dank7 is offline
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Originally Posted by roots View Post
Changing drop off date shouldn't pose a problem. Have you made contact with the drop off location with your original date? Either way, just contact them again and give them your new date.
yep, has been confirmed that it is not an issue at all..

i emailed my CA a month ago and he told me it was not possible to change the location or date.. .... ...

AND what's more is that when I got on the horn to the drop off location they said no appt had been made from BMW

i have become REALLY very annoyed with the CA and his dealership over the past month or so.

will allow them to respond before i post who they are on the forum but very shoddy
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Old 07-05-2013, 01:51 AM
Norm37 Norm37 is offline
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Quote:
Originally Posted by dank7 View Post
AND what's more is that when I got on the horn to the drop off location they said no appt had been made from BMW
Your CA should have informed you that you can arrange the drop off appointments. I did mine by e-mail.

"All drop-off locations require 4 days advance notice to schedule a drop off appointment either by phone or email. Drop off locations are open Monday to Friday only. All locations are closed on Saturdays (with the exception in Munich) Sundays, German holidays and scheduled holidays. If you are planning to drop off outside of Germany, please check that country's tourist website for their specific holidays."

http://www.bmwusa.com/Standard/Conte...eOverview.aspx

Might be a good idea to check all the information on the above site before you leave on your trip. Especially the FAQs.

Ps. Also bring the drop-off locations phone number with you in case you decide to make changes while in Europe. The drop-off location will also try and accommodate any changes even inside the 4 day window.

Have fun in Europe

Last edited by Norm37; 07-05-2013 at 02:12 AM.
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  #10  
Old 07-06-2013, 04:23 AM
dank7 dank7 is offline
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thanks man!

already here, already driving, just pissed that the CA was so stupid about all his actions
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