Great day ruined by a "ding"... - Bimmerfest - BMW Forums



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Performance Center Delivery
Are you interested in picking up your new BMW at the Performance Delivery Center in beautiful South Carolina? Get all your questions about picking up your car answered here by staff from the Performance Delivery Center and other members who have already had the experience! ... View the PDC Wiki -- View the Delivery Date Calendar -- Add Your Delivery Date to the Calendar

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Old 04-25-2018, 10:16 AM
exl_ent_v6's Avatar
exl_ent_v6 exl_ent_v6 is offline
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Location: Orlando, FL
 
Join Date: Aug 2012
Posts: 308
Mein Auto: 2019 440i M-Sport
Great day ruined by a "ding"...

So I took delivery of my 330i at the PC. Had an amazing day driving a 340 on the track and the X5 off road. Everything was wonderful until I took delivery of my car and noticed a ****ing ding on the hood! The promptly apologized and were surprised how it was missed (it's barely noticeable but still!) At this point all they said they could do was take photos and have my local dealer handle the repair. WTH!

Now I gotta do with my generally bad local dealer (who I'm sure the first thing out of their mouth will be they can't see it) Ugh always something to deal with, why can't anything go smooth?!

Sorry...ending rant....
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Old 04-25-2018, 11:52 AM
southcoastguy southcoastguy is offline
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Stuff happens. Just be sure you have proof that the dent was there before you took delivery.
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Old 04-25-2018, 05:57 PM
Wine-O Wine-O is offline
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Location: Myrtle Beach, SC
 
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I had a dent when I took delivery at the PC. they annotated the paperwork, and after dealing with BMWNA and my dealer, got it fixed, no problem.
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Old 04-26-2018, 08:31 AM
exl_ent_v6's Avatar
exl_ent_v6 exl_ent_v6 is offline
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Location: Orlando, FL
 
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Mein Auto: 2019 440i M-Sport
Quote:
Originally Posted by southcoastguy View Post
Stuff happens. Just be sure you have proof that the dent was there before you took delivery.
yeah they took pictures and immediately emailed them to my dealer, so i have all that proof.
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