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Old 06-13-2019, 10:52 AM
Nikki!! Nikki!! is offline
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Mein Auto: 2016 435I XDRIVE MSPORT
BMW Advance Car Eye 2.0 and ACE 2.0 App Help Needed

Hi,

I am having a terrible time getting my new BMW Advanced Car Eye 2.0 other threads and tried all the methods for connecting. Note: The manual for this unit is especially crummy. There is no troubleshooting section.

1. Do you connect to Car Eye WIFI via the WIFI settings BEFORE opening the app? If so, what are the proper security settings? (WEP, WPA, etc) I tried all of them, but that didn't work.

2. When in the process do I press the power button for turning on the unit to try and connect the app? I only got the green WIFI connection app once.

3. When the dashcam is recording, are any of the lights on the front dashcam illuminated? If so, what color?

I called the BMW Genius line and they know nothing about troubleshooting this device or app. And I am the first one to ever have it installed at my local dealer. (They actually didn't charge me labor because they took so long making time to figure out how to install it.)

Thanks in advance.
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  #2  
Old 10-04-2019, 04:09 AM
OliverS12 OliverS12 is offline
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Join Date: Sep 2019
Posts: 5
Mein Auto:
Quote:
Originally Posted by Nikki!! View Post
Hi,

I am having a terrible time getting my new BMW Advanced Car Eye 2.0 other threads and tried all the methods for connecting. Note: The manual for this unit is especially crummy. There is no troubleshooting section.

1. Do you connect to Car Eye WIFI via the WIFI settings BEFORE opening the app? If so, what are the proper security settings? (WEP, WPA, etc) I tried all of them, but that didn't work.

2. When in the process do I press the power button for turning on the unit to try and connect the app? I only got the green WIFI connection app once.

3. When the dashcam is recording, are any of the lights on the front dashcam illuminated? If so, what color?

I called the BMW Genius line and they know nothing about troubleshooting this device or app. And I am the first one to ever have it installed at my local dealer. (They actually didn't charge me labor because they took so long making time to figure out how to install it.)

Thanks in advance.
Facing the same issue here also. some help is appreciated.

Thanks in advance.
Regards,
Oliver
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