N63 Class Action Finalized and Effective as of 10/12/18 - Page 3 - Bimmerfest - BMW Forums



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  #51  
Old 11-30-2018, 11:43 AM
tonyjenkins77 tonyjenkins77 is offline
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Originally Posted by Jerry 745Li View Post
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Originally Posted by tonyjenkins77 View Post
Did you apply before the deadline or did you just take your car in?
You don't have to apply for anything if you want to get a vehicle oil consumption test. Call the dealer and ask for an appointment for an oil consumption test and refer the class action lawsuit. All the dealers have been made aware of the suit. They took my car for 2 days, gave me a loaner and told me I needed a new engine. The consumption test cost me nothing. the replacement engine will cost around $6K. I opted not to dump 6K into a 7 year old car at this time.

Jerry
My car is already at the dealer with a busted motor. Didn't have a chance to get the motor tested. And whats worse, is that 2 weeks prior this same BMW dealer changed my oil. And of course they are not going to take responsibility. They are also acting as if they have no knowledge of the class action suite. When I brought it to there attention, they took a pause and said that they would call me back and of course , no word from them.
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  #52  
Old 12-08-2018, 07:17 AM
tinkoo81 tinkoo81 is offline
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I wanted to check if anoyone has an update on the engine replacement. I talked to my dealer and he said engines are delayed and may not be available till July.
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  #53  
Old 12-11-2018, 04:48 PM
tonyjenkins77 tonyjenkins77 is offline
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They are on a back order, so you will definitely have to be patient. I've talked to a couple of BMW dealers and they are all saying pretty much the same thing. This is the First time I've heard as long as July however. I've been typically hearing a couple of months, like maybe February to March. BMW of Cincinnati stated that there are around 400 engines on back order. Not sure if that is at there location specifically or country wide.
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  #54  
Old 12-11-2018, 04:50 PM
tonyjenkins77 tonyjenkins77 is offline
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Btw, he also stated that BMW are building them but not releasing them yet.
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  #55  
Old 12-11-2018, 06:59 PM
tinkoo81 tinkoo81 is offline
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Originally Posted by tonyjenkins77 View Post
Btw, he also stated that BMW are building them but not releasing them yet.
My dealer said they built like 1,400 but only 68 or so were correctly built. Remianig requiring rework. They have given me a rental and its costing them like 1,500 a month.. not sure why they would do that. Rather they fix the stem and give me my car back.
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  #56  
Old 12-12-2018, 06:38 PM
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wjhughes420384 wjhughes420384 is offline
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they are obviously rebuilding these engines. so the question is how much time from when they pull the engine from customer A til they can rebuild it and get it to customer B, would be interesting to know what the engine "float" is.
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  #57  
Old 12-13-2018, 05:38 AM
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so sad... and the reason i skipped this gen bmw and went to benz. good luck on the motors guys.
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  #58  
Old 12-13-2018, 08:17 PM
Jerry 745Li Jerry 745Li is offline
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Originally Posted by tonyjenkins77 View Post
They are on a back order, so you will definitely have to be patient. I've talked to a couple of BMW dealers and they are all saying pretty much the same thing. This is the First time I've heard as long as July however. I've been typically hearing a couple of months, like maybe February to March. BMW of Cincinnati stated that there are around 400 engines on back order. Not sure if that is at there location specifically or country wide.
After complaining to the lawsuit settlement administrator about the dealer telling me I had to make a decision on replacing my engine in 24 hours BMW NA reached out to me. They said they needed a decision because they had to reserve the engine for me because there is a shortage and I was also told no engines until summer 2019 as well. I complained that I wanted another dealer opinion because I want the stems replaced, not a new engine. They refused saying they will only compensate one dealer to diagnose my vehicle. I wanted to know why they would repair instead of replace and I was told she would contact the dealer for a detailed description of why they determined I needed a new engine. No call back yet. I don't feel like they want to help the customer here.

Jerry
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  #59  
Old 12-14-2018, 06:47 PM
tinkoo81 tinkoo81 is offline
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Originally Posted by Jerry 745Li View Post
Quote:
Originally Posted by tonyjenkins77 View Post
They are on a back order, so you will definitely have to be patient. I've talked to a couple of BMW dealers and they are all saying pretty much the same thing. This is the First time I've heard as long as July however. I've been typically hearing a couple of months, like maybe February to March. BMW of Cincinnati stated that there are around 400 engines on back order. Not sure if that is at there location specifically or country wide.
After complaining to the lawsuit settlement administrator about the dealer telling me I had to make a decision on replacing my engine in 24 hours BMW NA reached out to me. They said they needed a decision because they had to reserve the engine for me because there is a shortage and I was also told no engines until summer 2019 as well. I complained that I wanted another dealer opinion because I want the stems replaced, not a new engine. They refused saying they will only compensate one dealer to diagnose my vehicle. I wanted to know why they would repair instead of replace and I was told she would contact the dealer for a detailed description of why they determined I needed a new engine. No call back yet. I don't feel like they want to help the customer here.

Jerry
Experience has not been good with this settlement. I am told to wait till June 2019.
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  #60  
Old 12-21-2018, 08:41 AM
Jerry 745Li Jerry 745Li is offline
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BMW NA Sucks

BMW NA is as about useful as a zit on my ass! They were unable to do anything for me.

Let's summarize:
  • BMW makes the E63 and it burns excessive oil
  • BMW gets sued for this very problem
  • BMW Settles stating "We did nothing wrong"
  • 86,000 members of the class can get their problem fixed or a new engine
  • Fixing the problem costs you nothing
  • Getting a new engine costs you based on current miles
  • BMW doesn't care that I made consumption complaints at 50K miles, they want my contribution to be based on miles at settlement, for me that's 83K miles
  • BMW wants me to pay $6000 for a new engine
  • I complain that I want the current engine fixed not a new one
  • They refuse
  • They suggest I use the $1000 voucher for a new BMW
  • I am left with a car that burns excessive oil and no resolution for the problem that isn't expensive
At this point I can not recommend BMW to anyone because the company doesn't stand by their product.
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  #61  
Old 12-21-2018, 03:39 PM
HerbP HerbP is online now
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I would contact the attorney that filed the class action lawsuit. Lawyers love money, & if BMW does not follow the guidelines on the lawsuit, they will be held accountable.
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  #62  
Old 12-21-2018, 07:11 PM
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wjhughes420384 wjhughes420384 is offline
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$6k for a new engine that would normally cost in excess of $25k doesn't sound that bad, and you get a new engine warranty
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  #63  
Old 12-22-2018, 04:35 AM
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Doug Huffman Doug Huffman is offline
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Originally Posted by wjhughes420384 View Post
... and you get a new engine warranty
Are you sure? A warranty on warrant paid work would be BMW exceptional.
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  #64  
Old 12-22-2018, 09:05 AM
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Quote:
Originally Posted by Jerry 745Li View Post
BMW NA is as about useful as a zit on my ass! They were unable to do anything for me.

Let's summarize:
  • BMW makes the E63 and it burns excessive oil
  • BMW gets sued for this very problem
  • BMW Settles stating "We did nothing wrong"
  • 86,000 members of the class can get their problem fixed or a new engine
  • Fixing the problem costs you nothing
  • Getting a new engine costs you based on current miles
  • BMW doesn't care that I made consumption complaints at 50K miles, they want my contribution to be based on miles at settlement, for me that's 83K miles
  • BMW wants me to pay $6000 for a new engine
  • I complain that I want the current engine fixed not a new one
  • They refuse
  • They suggest I use the $1000 voucher for a new BMW
  • I am left with a car that burns excessive oil and no resolution for the problem that isn't expensive
At this point I can not recommend BMW to anyone because the company doesn't stand by their product.
That sux. Trade the terd in and forget it. Isnt yours a hybrid too? meaning itll need a new batty soon? come on over to benz bro. I see a nice s550 amg in your driveway.
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  #65  
Old 12-22-2018, 07:52 PM
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wjhughes420384 wjhughes420384 is offline
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i got a two year unlimited mileage warranty on my new engine, but it was not part of this settlement
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  #66  
Old 12-23-2018, 08:11 AM
Jerry 745Li Jerry 745Li is offline
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Originally Posted by 1bad540 View Post
That sux. Trade the terd in and forget it. Isnt yours a hybrid too? meaning itll need a new batty soon? come on over to benz bro. I see a nice s550 amg in your driveway.
Yes, because I have a hybrid with the looming battery replacement cost of 10Kish; this is the primary reasoning behind not replacing the engine. The car needs to go, I just need find something to replace it that will make me happy. My wife said no more BMWs, and because she makes way more money than I do I must obey :-)

Jerry
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  #67  
Old 12-23-2018, 06:28 PM
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wjhughes420384 wjhughes420384 is offline
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  #68  
Old 01-02-2019, 09:35 AM
hgarcia hgarcia is offline
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Quote:
Originally Posted by Jerry 745Li View Post
BMW NA is as about useful as a zit on my ass! They were unable to do anything for me.

Let's summarize:
  • BMW makes the E63 and it burns excessive oil
  • BMW gets sued for this very problem
  • BMW Settles stating "We did nothing wrong"
  • 86,000 members of the class can get their problem fixed or a new engine
  • Fixing the problem costs you nothing
  • Getting a new engine costs you based on current miles
  • BMW doesn't care that I made consumption complaints at 50K miles, they want my contribution to be based on miles at settlement, for me that's 83K miles
  • BMW wants me to pay $6000 for a new engine
  • I complain that I want the current engine fixed not a new one
  • They refuse
  • They suggest I use the $1000 voucher for a new BMW
  • I am left with a car that burns excessive oil and no resolution for the problem that isn't expensive
At this point I can not recommend BMW to anyone because the company doesn't stand by their product.
sorry to hear that, I brought up this issue with them as well when my 750 only had 50k miles on it. Have an appointment this month, I hope it goes well
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  #69  
Old 01-07-2019, 08:50 AM
garrett4g garrett4g is offline
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Car Getting "Fixed"

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Dropped my car off at BMW for its Oil Consumption Test. They basically checked everything out, verified no leaks, verified no smoke blowing out of tail pipes, changed my battery, and flashed my car with the most current software. Everything showed fine.
They measured the amount of oil in my car and put seals on the oil fill cap and drain plug. I am now tasked with driving 1,000 miles and then bringing it back so they can re-measure the oil. BMW will then determine if my car is in spec or out of spec and if I qualify for a new engine or not.

Not exactly what I wanted because I have a 2010 750i with 106,000 miles on it and I am responsible for 70% of the cost (i think), and I don't really want to sink that munch money back into her. I was hoping they would find a problem they can actually fix!

One thing I do know is I measure my oil consumption by recording the miles I add 1 quart of oil, every time the low oil light goes on. The last quart was 675 miles and the one before was 740 miles. Point is, my car drinks oil so I think I know where the test results are headed.
Well, results are back from the oil consumption test. She burns oil. I estimate she burned about 1.5 - 1.75 quarts during my 1,000 mile oil consumption test. BMW is going to try to fix the engine as opposed to replacing it. They are replacing all seals (valve guide, rear main, head gasket, and whatever other seals exist). I'm also getting new turbo oil and coolant lines. I'm now at 107,000 miles but had the valve guide seals replaced at about 40,000 miles. Service adviser said there is now a "version 2" seal that is suppose to work better. They have been working on the car for nearly 2 weeks now and say they may need another week.

Things to note:
1) BMW was paying labor if I wanted to replace any other preventative parts to the engine while it was apart and out. SO, I'm replacing the other 2 coolant hoses, at a parts only price. I needed plugs and coils at my mileage anyways so they are doing that too, at a parts only price.

2) The simple fact that there is now Version 2 valve guide seals is alarming. In my mind, anyone who actually paid for Version 1 should have a claim or argument against BMW as by definition, Version 1 didn't work if they now have Version 2. Food for thought....

3) I was wondering why they are trying to fix as opposed to replace. Thoughts: a) The engines have a very long lead time as explained on this forum. b) My engine has 107,000 miles which means they likely don't want to rebuild it so it has no value to BMW. c) I'm happy because I wouldn't want to pay the 70% or 80% of the replacement for a 9 year old car with 107,000 miles on it.

More to come when I get her back.

Last edited by garrett4g; 01-07-2019 at 09:02 AM.
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  #70  
Old 01-07-2019, 09:05 AM
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Are these new engines or did BMW arrange to have an already existing production rebuilding company remanufacture a supply of "factory rebuilts" to handle this settlement?
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  #71  
Old 01-10-2019, 09:54 AM
Ninamg7 Ninamg7 is offline
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I'm with you on this!

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Originally Posted by HerbP View Post
I would contact the attorney that filed the class action lawsuit. Lawyers love money, & if BMW does not follow the guidelines on the lawsuit, they will be held accountable.
I've got $23k in extended warranty repairs and parts from ,y local dealership that has been taking care of my car. Now the warranty is done the Consumption revealed .75 of a liter burned due to a bad cv axle and car not driven hard enough to burn oil. BMW NA was contacted and they told me too many miles @ 123K but I told them, I've documents from the dealer that states 2 plus liters per month!
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  #72  
Old 01-10-2019, 01:41 PM
Dashaft Dashaft is offline
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Question: With the oil consuption testing, what is the min or max of oil expenditure set to qualify for a fail towards a the repair or replacement of engine? If anyone knows.
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  #73  
Old 01-10-2019, 01:48 PM
Dennik Dennik is offline
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Mine was consuming a quart per 450-550 miles, so they are replacing the valve seals
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  #74  
Old 01-22-2019, 11:33 AM
Dashaft Dashaft is offline
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Okay got my car back it took 1 week. My vehicle didnt qualify for engine replacement; however qualified for service for consumption, my car recieved the new version of valve seals( I had the first version paid via warranty), crank case system replaced, auxillary water pump (replaced via warranty earlier) and 4 wheel alignment.
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  #75  
Old 01-22-2019, 11:41 AM
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Are any of you being told that your dealer will NOT provide a Loaner car for this?

My sorry ass dealer did not. Tried to get BMW involved and was told that since it was "Not part of the Class Action Settlement" the dealers don't have to, but "it would be considerate."

Yeah, no sh1t.
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