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  #26  
Old 09-18-2018, 06:40 PM
Olys Olys is offline
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I spoke with my BMW dealership in Central Florida. The service advisor would not even acknowledge that there was even a class action suit in motion. He did say that if there was a judgement or ruling, the service department would be provided guidance from BMW NA on how to proceed. When asked about the oil consumption on the N63 engine, he stated that "adding 1 quart of oil every 750 miles is considered normal by BMW". I had to have him repeat that to make sure I wasn't hearing him incorrectly. So BMW recommends 15,000 miles between oil changes, it appears adding 20 quarts between oil changes is acceptable.

It will be interesting to see what comes out of the ruling October 10th but I'm not very optimistic. Maybe higher viscosity oil may be the only option.
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  #27  
Old 09-19-2018, 06:18 AM
shawn1771 shawn1771 is offline
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Wow Olys! I guess I never put the numbers to how much oil is consumed between oil changes. No wonder spark plugs take a beating on these engines.
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  #28  
Old 09-21-2018, 06:45 AM
texas83 texas83 is offline
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Quote:
Originally Posted by dunderhi View Post
Iíve had cars with the N63, N63Tu, S63, and S63Tu. The S63Tu was the only one that regularly required a quart of oil prior to itís 10kmi oil change. My N63 went well beyond 10kmi without needing any oil. I won't be participating in this class action suit.
If you read the settlement docs, just getting the claim forms mailed to you is a good deal since the package includes vouchers for 3 free oil changes even if you do not actually file the claim. If your Vin is on the list you should definitely get the claim docs.

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  #29  
Old 09-23-2018, 04:25 PM
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dunderhi dunderhi is offline
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Quote:
Originally Posted by texas83 View Post
If you read the settlement docs, just getting the claim forms mailed to you is a good deal since the package includes vouchers for 3 free oil changes even if you do not actually file the claim. If your Vin is on the list you should definitely get the claim docs.

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Yes, that does sound like a good deal, but since I didnít have any issues with my N63 I donít see why BMW owes me anything.
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  #30  
Old 09-24-2018, 07:56 AM
texas83 texas83 is offline
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Yes, that does sound like a good deal, but since I didnít have any issues with my N63 I donít see why BMW owes me anything.
IMO you should definitely get the N63 care package completed; it's proactively checking to ensure that indeed, your N63 doesn't have any issues.
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  #31  
Old 09-24-2018, 08:19 PM
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IMO you should definitely get the N63 care package completed; it's proactively checking to ensure that indeed, your N63 doesn't have any issues.
Sorry for the misunderstanding, but I no longer have the N63 which was in my 2011 550. I traded it in when it had about 45kmi. Most of the N63 owners here at he Fest tended to have oil burning issues when the engines were newer. Over time, their engines tended to consume less oil, especially if they started pushing their motors a bit harder. I broke in my N63 on the Autobahn when it only had about a dozen miles on the odometer, hence no issues.
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  #32  
Old 10-04-2018, 03:12 AM
Girardian Girardian is offline
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Well there went 2 hours I'm never getting back. Completing the form and all of the required documentation for the class action was burdensome ()

I am very unimpressed with the judicial oversight on this one. The oil issue is WELL KNOWN to BMW. I ended up only submitting for one oil change credit and the additional oil payment simply due to the headache (I won't belabor the requirements, but read carefully and think through actual submission -- it was a lot of work).

I hope BMW does a better job processing these claims and addressing the testing issue then they've done in the class action.

Long story short: this problem needs fixing and it's time for them to step up and make it easy for customers to get their cars tested and get fixes or relief.

Please post here if they actually DO the oil consumption test on your car and what magic vudu you have to work to get this part of the settlement relief.
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  #33  
Old 10-04-2018, 04:24 AM
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Doug Huffman Doug Huffman is offline
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LOL. Burdensome interrogatories is a standard tool.
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  #34  
Old 10-05-2018, 05:44 PM
Girardian Girardian is offline
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LOL. Burdensome interrogatories is a standard tool.
I know all about it. It's not the questions, it's the requirements. This was frustratingly over the top. I suppose easier if you did everything at a dealership and can have them print records, but what annoyed me most was that many of my repeated complaints were to a local dealership that has a free "top off" of fluids. I went there when the low light came on and they repeatedly said the top offs were normal per BMW.

The class action requires you to provide *documentation* that you complained about oil consumption to BMW. I did, but this requirement is inconsistent with the practice of dealerships to provide a service that falls outside of documentation (free top offs don't include any records of when you had oil added and how much).

Attestation should be enough. The extra requirement is an unreasonable filter for claimants. This is on top of records for oil purchases and oil changes.

All in all too much effort for the class benefits, other than the oil consumption test and any repairs.
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  #35  
Old 10-12-2018, 10:15 AM
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I just got rid of my BMW junk N63 engine. BMW dropped the ball on this and as a long time supporter of their brand and owner of several BMW's over the last 20 years, this N63 oil issue amongst others was the last straw and got rid of the scrap metal instead. Here's a couple of my threads in regards to this mess:

https://www.bimmerfest.com/forums/sh....php?t=1296841

https://www.bimmerfest.com/forums/sh....php?t=1295989

https://www.bimmerfest.com/forums/sh....php?t=1282572
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Last edited by kingchorizo; 10-12-2018 at 10:17 AM.
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  #36  
Old 10-12-2018, 11:33 AM
JamesA JamesA is offline
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Settled. Google Bang v. BMW for status and paperwork submission deadline.....
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  #37  
Old 10-13-2018, 11:28 AM
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I'm still waiting for my appointment to do the oil test. The dealer could not schedule until after October, 10. MY SA is setting things up so will see how it goes. After the "customer care" recall to address this issue, it is still so disappointing that they were willing to hide the fact that they still had an issue.
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  #38  
Old 10-18-2018, 03:38 PM
Girardian Girardian is offline
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Originally Posted by pablo645 View Post
I'm still waiting for my appointment to do the oil test. The dealer could not schedule until after October, 10. MY SA is setting things up so will see how it goes. After the "customer care" recall to address this issue, it is still so disappointing that they were willing to hide the fact that they still had an issue.
Agreed. This is "hide the ball." Bad form.
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  #39  
Old 10-18-2018, 06:13 PM
Girardian Girardian is offline
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UPDATE:

Here's the information I rec'd from my dealer:

1. No free oil change yet.
Even if you submitted under the settlement, and the settlement was approved, and you filed for a free oil change, this benefit is not yet available.

2. No free oil consumption test.
To perform the oil consumption test, you need to first do an oil change. You need to do this out of pocket, and at the dealership only.

3. No free oil consumption test (part II).
To track your oil consumption, you need to go back to the *same dealer* when your low oil light comes on. They will then measure the amount of oil required to top off the vehicle, or *see below*.

4. No free oil consumption test (part III).
To track your oil consumption, you need to go back to the *same dealer* after a number of miles, and they will then *drain and measure your oil* and check consumption. At that time they will determine if your consumption is excessive. HOWEVER, you are on the hook for paying for another oil change, since they are not responsible for filling your car with oil and will not fill it (or at least do not recommend filling it) with the same oil.

5. Unclear what's next
What's next under the settlement is an attempted repair and then another oil consumption test and then another attempted repair. What's not clear is what BMW will accept re: tests under the settlement. Also, poor drafting of the agreement terms if they did not anticipate what was required of the consumers to comply with the settlement. It is unfair to require the consumer to pay for an oil change prior to the "free" test -- and then to require the consumer to pay *again* to replace the oil at the time of testing.

PLEASE POST WHAT YOU ARE BEING TOLD BY DEALERS ABOUT OIL CONSUMTION TESTING TO THIS THREAD. THANK YOU!
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  #40  
Old 10-19-2018, 09:17 AM
paultyk paultyk is offline
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Scheduled test.

Just made an appointment for next week free oil consumption test which was not available until this morning. We'll see what kind of service is approved after the visit.
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  #41  
Old 11-02-2018, 08:38 AM
jvirgi jvirgi is offline
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I also posted to the N63 engine recall thread:

Brought mine in on Monday. 4 days later I was told it needs a new engine. They didnít bother doing any of the potential repairs since it would be more costly for bmw than just replacing the engine.

My service report says they found heavy blue smoke out of tailpipe. Did some short tests like compression, checked timing chains, check turbos (all fine). Looked underneath and found leaks from front cover and upper oil pan, so needs new engine.

Would be nice if anyone can share the SIB:
New engine diagnosis - SIB 01 21 18
Oil consumption test - SIB 01 29 18

85/15 split ended up being $2000 and backordered until Jan/feb. I was told the price is fixed because itís warranty work and I couldnít negotiate a cheaper rate for the engine or labor.

Had to decide on going ahead or not before picking up my car. Be ready to decide if you want them to order the engine or not, since you canít decide later.
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  #42  
Old 11-02-2018, 10:16 AM
paultyk paultyk is offline
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After the visit they found new engine is needed. Which is completely fine. Although my cost is $2000. You will not find better deal. Out of warranty.
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  #43  
Old 11-02-2018, 11:11 AM
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Rusty34 Rusty34 is offline
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Are they installing new engines or re-manufactured engines?
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  #44  
Old 11-02-2018, 11:14 AM
jvirgi jvirgi is offline
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Are they installing new engines or re-manufactured engines?
Iím not sure but they also said the fine print is thereís no warranty that comes with the engine... so if something with the engine breaks a month later, itís on us!
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  #45  
Old 11-02-2018, 01:24 PM
paultyk paultyk is offline
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Engine comes with 2 year, unlimited miles, parts and labor warranty through BMW. It's fair too.
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  #46  
Old 11-02-2018, 01:50 PM
jvirgi jvirgi is offline
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Engine comes with 2 year, unlimited miles, parts and labor warranty through BMW. It's fair too.
Interesting. My SA said no warranty. did you see that warranty info printed anywhere?
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  #47  
Old 11-03-2018, 06:58 AM
paultyk paultyk is offline
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Warranty information came from service adviser after I asked. So far no paperwork signed.
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  #48  
Old 11-21-2018, 10:44 AM
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pablo645 pablo645 is offline
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Well, Engine is on order and will not be in until around January! My guess is it will be around February before the replacement. I was told that the motor will be warrantied but my SA is confirming the specifics of the warranty. BMW just was not prepared for the amount of replacement they had to do in such a short period of time because the consumption testing would have allowed some time to get engines in stock but a lot are failing from the first inspections. Luckily for me it's getting to be winter and I tend not to drive my car in the winter months so waiting until Jan/Feb I can deal with. I truly hope they learn from this episode and engineer better parts.
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  #49  
Old 02-22-2019, 11:07 PM
mashuo93 mashuo93 is offline
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Originally Posted by pablo645 View Post
Well, Engine is on order and will not be in until around January! My guess is it will be around February before the replacement. I was told that the motor will be warrantied but my SA is confirming the specifics of the warranty. BMW just was not prepared for the amount of replacement they had to do in such a short period of time because the consumption testing would have allowed some time to get engines in stock but a lot are failing from the first inspections. Luckily for me it's getting to be winter and I tend not to drive my car in the winter months so waiting until Jan/Feb I can deal with. I truly hope they learn from this episode and engineer better parts.
Do you remember the result of your oil consumption test? Mine was 0.2Liter per 1000 miles and they only reckon 1L/1kmiles as excessive consumption, which boggles my mind
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  #50  
Old 02-23-2019, 07:25 AM
bigdog100 bigdog100 is offline
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If a 2015 is burning excessive oil will this be a separate lawsuit? Does anyone have oil issue with the N63T?
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