BimmerFest BMW Forum banner

Walnut Shell Blasting for 335d

12K views 28 replies 10 participants last post by  floydarogers  
#1 ·
I own a 2011 335d with roughly 50K miles on it. Just recently, the SES light came on, took it to the dealership for a check and they said that there's excessive carbon buildup in the diesel intake manifold and it will require a walnut shell blasting service to Rectify the problem. My bmw warranty has expired but I did extend the powertrain coverage for another two years. I would have expected bmw to cover the cost, but they're quoting me $1600 for the repair, claiming that this is a regular maintenance type deal...

Has anyone run into this issue with the D and did BMW cover the cost?
 
#2 ·
Dozens of threads on this and a Google search of "335d carbon build up" will reveal a few links as well. There is a service bulletin, SIB 11-03-14, that covers this procedure. Some were able to get BMW to cover it, some not so much.

My dealer claims 7-8 hours of labor to do the job and I have seen quotes from $1000 to $1200, with a couple random quotes of $3000.

I don't buy the "regular maintenance" type of deal as it's not mentioned anywhere in their maintenance schedule, that I know of.
 
#3 ·
Dozens of threads on this and a Google search of "335d carbon build up" will reveal a few links as well. There is a service bulletin, SIB 11-03-14, that covers this procedure. Some were able to get BMW to cover it, some not so much.
It's pretty clear from the wording in the SIB that a CPO warranty covers it. Not so clear that an extended BMW (Gold, Platinum, etc.) covers it. Ask the service adviser and manager to call BMWNA.
 
#4 · (Edited)
Back in the 80's BMW blamed the quality of fuel for a rash of similar problems in their gas engines, but got push back from the gas industry who blamed BMW's "faulty" engineering. So BMW developed their own test, published the results, and announced they would only be covering warranty repairs for owners who used "approved" fuels. Other auto manufacturers backed BMW. The industry was forced to clean up its act a bit by using quality additives. The better brands with higher concentrations of additives above the minimum later developed the Top Tier program to differentiate themselves and to justify their higher cost at the pump.

Sounds like your situation is one where BMW could blame fuel quality, whether accurate or not. In your favor is the fact that, unlike their gas powered engines, I believe BMW still recommends against additives in their diesel engines. IMO, it would take public pressure from statistically significant numbers of diesel engine owners with similar issues to get BMW to cover this type of repair across the board. However, auto manufacturers keep track of dealership warranty stats. That way they know if a dealer is abusing the system and trying to increase revenue at the expense of the manufacturer. If a dealer is a good gatekeeper for the manufacturer (stats indicate below average claims), they have more discretion in marginal situations, to repair a vehicle under warranty. But it's a limited resource so they are more inclined to use that discretion for their better service customers. Poor dealership gatekeepers find themselves being second guessed and scrutinized on every claim. This may, in part, explain why relief for owners with this issue seems so inconsistent.

Whatever happens, were I you I'd certainly want to avoid a recurrence. That would mean sticking to a brand with a good reputation (BP still recommended in the manual?), and buying from local suppliers with newer facilities and good diesel turnover. BTW, just because BMW recommends against additives, doesn't mean there are not quality additives safe for your engine that could help prevent carbon buildup. It just means you're on your own to sort through the dizzying array of choices. If you thought gas additives were confusing, you ain't seen nothing....
 
#5 ·
Walnut Blasting

I was in for my service and urea tank recall and was told by my the service advisor that the engine was misfiring. I didn't notice a problem but the computer threw a fault code. I was pissed. I never had a problem with my diesel VW Jetta or Touareg. The service advisor contacted BMW NA and they contacted BMW Germany. They agreed to repair the car at no cost to me. They wanted to send two engineers from Germany to examine the problem. They didn't show up. I was invited to watch the process, being an engineer. The carbon build up was soot in the intercooler, tar in the EGR outlet and rock hard at the intake valves. The intake manifold had to be sent to a mechine shop to soak out the carbon.

There are two configurations of this engine. The X5 uses two EGR valves; one direct connection from exhaust and another from the soot filter. The car uses the direct connection.

BMW claims this problem is caused by USA diesel fuel. Since the fuel is direct injected the valves only see exhaust byproducts and oil leakage from the turbos. My answer to BMW is, you designed the car for the US you should have known this.

I pick the car up tomorrow but was warned the warning light will return within 300 miles for clogged injectors. They told me to return and it will be corrected.

I have to give credit to my dealer, Plaza Motors, for coming to my aid.
 
#6 ·
touareg$$$, this sounds a lot like the finger pointing BMW got in with gasoline manufacturers 30 years ago I reference above. So, BMW blames the quality of diesel, what are you supposed to do about it? In the case of gasoline, there were gas additives that prevented/remediated the problem, at least for the most part. There are no BMW approved diesel additives, and with direct injection, whose to say it would help definitively? So what are you supposed to do over the long haul? Expect to face this problem again, or sell your car?

If selling your car is not an option, there are 2 things I would do. Find a reliable source of quality diesel and stick to it, and research diesel additives, approved or not. Not something for the feint of heart, but as an engineer, you are perhaps in a unique position to sort through the options and vet them for your application. Good luck.
 
#11 ·
I'm checking my BP staion to see if they have 50 cetane. I use Mobile diesel most of the time. My Jetta that ran on high Sulfur diesel never had a problem. My Touareg diesel (Audi and Porsche) runs fine and can't find any problems on the internet. The VW and MB dealers claim they never had to clean out the intakes. My friend has 120,000 on his Ford diesel without a problem.
 
#12 ·
I'm gonna guess that your local BP station will tell you no more than that they meet the specs: 40 cetane minimum. They are more likely around 45, but they won't promise any more than minimum.

Not sure if Countrymark is in your area. They are one of the few that does sell 50+ cetane fuel. Cenex may also offer a "premium" diesel fuel.
 
#25 ·
I solved the problem for good. After the dealer repaired my intakes for free the gas mileage dropped to 25 mpg. I guess having all that power restored went to my foot. As soon as a M235i Xdrive was available I traded the 335d. Way more fun to drive and it does get 25+ mpg.

I am glad to report the carbon issue hasn't occurred with my 2012 Touareg TDI.

The low gas prices will hurt diesel sales.
 
#27 ·
Resurrecting a 4-year-old thread.

Still, fair question. I used Bavarian Performance Group in Winchester for my 335i. Good work at a decent price. Gas engine, not diesel, so I have no direct experience on that side of the street.
 
#29 · (Edited)
Have you looked at https://xoutpost.com/bmw-sav-forums...sav-forums/x5-e70-forum/100051-35d-intake-manifold-diy-pics-cbu-glow-plugs.html
It's a DIY. Don't forget that the wands are different than the N54/N55 wands, because the intake runners are different sized.

Did you search the diesel subforum? I think there was stuff there. If you do up a diy, you should post it in there, rather than here. Note that the xoutpost thread is about an X5d - there are actually more of them than 335d - lots of good stuff in the x5d/e70 subforum about diesels, too.