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There is at least one cluster repair depot. Search this site for info. Yes, you'll need to ship it off.
 

· Seek to understand,^Value
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Type /cluster F3 or /pixel F3 into the bestlinks ... you'll get lots of good answers, e.g., ...
- What are 'all' options when your instrument cluster or MID pixels slowly die due to a press-fit pink electrical-connection tape lifting off its contacts over time (1) & how to remove the E39 instrument cluster (1) (2) & a summary of the BMW NA cluster-repair goodwill policy (1) & how to fix the MID pixels yourself (1) (2) (3) (4) (5) (6) & how to remove the MID (1) (2) (3) (4) (5) (6) (7) and how to test the MID (1).
 
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